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Added 10 mins ago
Developer/Technical Architect - Microsoft D365 Customer Engagement
EY
Toronto, ON · Vancouver, BC
+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Added 10 mins ago
GM
Principal Software Engineering - Build System Modernization
General Motors
Markham, ON
- Full-time
General Motors is seeking a software engineering leader to modernize and scale the build systems that support software-defined vehicles. This role will help lead the transition from a…
Added 10 mins ago
GM
Principal Software Engineering - Test System Modernization
General Motors
Markham, ON
- Full-time
The successful candidate will lead a major capability across multiple teams, influence technical direction beyond their immediate organization, and connect software, tooling,…
Added 26 mins ago
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Sr Product Mgr, eBay Live-Seller/Host
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 26 mins ago
E
Sr Product Mgr, eBay Live-Seller/Host
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
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RB
Lead Data Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…analytics and controls using a medallion architecture. As a Lead Data Platform Engineer, you will be a senior individual contributor and technical lead, owning the design and build of our…
Added 26 mins ago
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Lead Product Owner - Salesforce
Royal Bank of Canada
Toronto, ON
- Full-time
As Product Owner of the Client 360 Platform, this role will be responsible for the business needs and capabilities required in the implementation and enhancement of the new Salesforce.com…
Added 26 mins ago
H
Sales Engineer, Eastern Canada
Horizon3
Remote, Canada
- Full-time
- Remote
…criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest…
Added 26 mins ago
P
GTM Enablement Manager
Procurify
Remote, Canada
- Full-time
- Remote
Procurify is the leading agentic procurement platform for the mid-market, helping organizations take control of their spend and make smarter financial decisions.
Added 26 mins ago
Senior or Staff Software Engineer, Backend
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Canada
Lead technical design and planning for platform initiatives, authoring and reviewing architecture decision records: at Staff level, own architecture direction across multiple pods
Added 56 mins ago
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Senior Enterprise Architect
Ontario Securities Commission
Toronto, ON
- Full-time
…also contributes to national and global securities regulation…
Added 56 mins ago
VP, Product
Ambyint
Calgary, AB
…revenue growth and durable market differentiation. The VP will lead Product Management and Product Operations scale the product operating model the team has adopted and ensure disciplined…
Added 1 hour ago
IF
Senior Data Developer
Intact FC
Montreal, QC
- Full-time
…self-managed, cross-functional product team alongside a Tech Lead, software engineers, architects, business experts and a Product…
Added 1 hour ago
Director, Deposits Engineering
Scotiabank
Toronto, ON
Lead the solution of risks and issues that have a broad impact on projects, systems, and teams (e.g. software currency, vulnerabilities)
Added 1 hour ago
M
RQ11658 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
7 years of software development experience, including enterprise
Added 1 hour ago
M
Sales Development Representative - Ottawa
Medfar
Ottawa, ON
- Full-time
Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000…
Added 1 hour ago
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Lead iOS Developer
Yeshnex IT Solutions
Canada
- Contract
…developing, and maintaining mobile applications targeting iOS platform for clients, ensuring they are robust and high performing. The person will collaborate closely with cross-functional…
Added 1 hour ago
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MuleSoft Architect
Querentia
Canada
- Contract
Lead CloudHub 2.0 installation, platform setup, configuration, networking, security, and environment management.
Added 1 hour ago
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ForgeRock Developer (IAM)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
Custom Development & Scripting: Write, test, and maintain production-grade Groovy scripts and Java/J2EE extensions to customize IAM authentication trees, attributes, and platform…
Added 1 hour ago
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VP, Engineering - Network Observability
BlueCat
Canada
- Full-time
BlueCat is seeking a VP, Engineering, Network Observability to lead the engineering organization behind LiveAction, BlueCat's Network Observability product line. This leader will own the…
Added 1 hour ago
L
Senior Director Information Technology
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Vancouver, BC
- Full-time
…power lululemon’s product lifecycle – from 2D/3D design and development to merchandising, sourcing, assortment planning, master data management, and go to market. We partner closely with…
Added 1 hour ago
BS
Solutions Architect
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Toronto, ON
- Contract
An expert in the product or platform team accountable for the overall solution design quality and persistency of alignment. Defines and maintains the solution architecture and detailed…
Added 1 hour ago
BH
Principal/ VP of Engineering
Blair Health
Toronto, ON
- Full-time
You’re primarily a people manager and no longer enjoy hands-on software development.
Added 1 hour ago
T
Solution Architect
Telesat
Ottawa, ON
- Full-time
We are seeking an experienced Software Architect with deep expertise in Business Support Systems (BSS), Enterprise Data Platforms, Analytics, and Artificial Intelligence solutions. The…
Added 1 hour ago
A
Customer Success Associate
Achievers
Toronto, ON
- Full-time
…driving strategy for the Achievers recognition and engagement platform while continuously driving value for our customers. You will play a key role with our customers by promoting product…

Closed listing

Bell

AI Adoption & Engagement Lead

Toronto, ON, Canada

Hybrid

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Workplace: Hybrid
Closing date: Oct 17, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req Id: 432996

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

On the AI team within Technology Services, you are a vital part of making innovation happen across all business units. The AI Adoption & Engagement Lead is responsible for driving the enterprise-wide adoption, engagement, and democratization of our AI platforms, promoting a highly active "Citizen AI" culture across the corporate landscape. Artificial Intelligence is transforming how we work, but technology is only as powerful as the people who use it. We are looking for an AI enablement coordinator to be the "boots on the ground" for our AI adoption efforts. Working closely with our AI platform and enablement leaders, your core mission is to execute our AI strategy by turning complex technical concepts into accessible, everyday habits for our employees.

In this role, you will drive and prime our enterprise enablement strategies. You will act as an internal consultant and strategic advisor, working directly with business units to analyze current workflows and lead interactive discovery workshops. By pairing deep technical curiosity with an empathetic, user-centric approach, you will help teams overcome technology hesitation, guide them in co-creating secure, no-code AI agents, and accelerate the adoption of Citizen AI across the entire corporate structure.

Key Responsibilities

Business Unit Discovery & Workshop Facilitation: You will partner directly with diverse business units to run interactive discovery workshops. You will go directly into any Business Unit (BU) to conduct hands-on process diagnostic assessments with a strong sense of empathy for the user's daily friction points, guiding teams to redesign their workflows and change the way they work using our suite of AI platforms.
Enablement Planning: You will design, maintain, and execute the comprehensive AI Enablement Plan, establishing clear, structured roadmaps for platform rollouts. You will ensure every tactical enablement activity directly aligns with our overarching organizational goals and objectives, driving toward measurable business outcomes, user proficiency milestones, and scaled active platform adoption.
Content Creation & Technical Translation: You will write clear, engaging communications, step-by-step how-tos, FAQs, and tutorial documents. You will take technical AI concepts and translate them into simple, actionable resources for non-technical users.
Community Building & Front-Line Support: You will host regular "office hours" to help users hands-on, and you will organize and facilitate meetings for our internal network of AI Change Champions.
Strategy Execution & Coordination: You will own and maintain the central Enablement Communications Calendar. You will build and manage the processes needed to seamlessly coordinate with HR and Internal Comms to plan workshops and roll out new training initiatives.
Self-Initiated Program Outreach: Actively identify, prioritize, and engage prospective business units that would benefit from AI enablement. Operating with high autonomy as a self-initiator, independently design and execute tailored outreach plans, pilot programs, and onboarding journeys to steadily expand our active user base.

Critical Qualifications

Technical Fluency: A university degree in Computer Science or Technology, combined with proven technical fluency and experience driving technology adoption, user enablement, and proficiency on advanced AI tools, alongside the ability to translate complex technical architectures for end-users.

Proactive Self-Initiative & Consulting Mindset: A highly organized self-starter with a consulting mindset, capable of operating independently to manage multiple moving parts. You can proactively identify new enablement opportunities, take ownership of ambiguous spaces, and structure systematic approaches to drive adoption and engagement without constant direction.

Strong Interpersonal Communication: Exceptional active listening skills, strong self-confidence, and the ability to connect authentically with diverse profiles. You demonstrate deep empathy for user learning curves, helping to alleviate technology anxiety and build the foundational trust and user confidence needed to adopt new AI tools.
Critical Thinking & Reporting Management: A sharp critical thinker with an innate ability to dissect how different departments work, map out their operational processes, and pinpoint prime opportunities to seamlessly inject AI tools into their workflows. You are highly analytical, data-driven, and proactive in determining and continuously re-evaluating the correct metrics and key performance indicators (KPIs) to measure adoption success and process improvements over time.
Master Facilitator & Workshop Leader: Demonstrated success in leading interactive workshops, group facilitation, or design-thinking sessions aimed at process optimization and technology-led workflow redesign.
Outstanding Technical Translation: Strong writing foundation with a proven ability to translate dense, complex technical AI concepts (such as LLMs, prompting, coding tools, and agentic workflows) into simple, accessible, and engaging documentation or everyday messages.
Collaboration & Influence: Proven ability to build collaborative relationships and influence diverse cross-functional stakeholders (including HR, Corporate Communications, engineering, product, and business units) without direct line authority.
Platform & AI Curiosity: A strong passion for generative AI, no-code/low-code development, and digital transformation. While you don’t need to write code, you must be a curious, hands-on power user of tools like Gemini who can quickly master and showcase new capabilities.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/09/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

About employer

More about this job

Responsibilities

The AI Adoption & Engagement Lead drives enterprise-wide AI adoption by facilitating discovery workshops and redesigning workflows across business units. They are responsible for creating enablement plans, translating technical concepts for non-technical users, and managing the internal AI change champion network.

Requirements

Candidates must hold a university degree in Computer Science or Technology and possess proven experience in driving technology adoption and user enablement. Strong interpersonal skills, a consulting mindset, and the ability to translate complex AI architectures into actionable resources are essential.

Skills

AI adoption
Change management
Workshop facilitation
Technical translation
Strategic planning
Stakeholder management
Process diagnostic assessment
Communication
Data analysis
Project management
Generative AI
No-code development
Low-code development
Digital transformation
Active listening
Consulting

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

AI
Generative AI
Citizen AI
Gemini
LLMs
No-code
Low-code
Digital transformation
Change management
Workshop facilitation
Process optimization
Workflow redesign
Technical translation
Stakeholder engagement
Enablement
KPIs
Data-driven
Consulting
Technology adoption
Agentic workflows

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