Jobs in Canada

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Added 14 days ago
Consultant, Continuous Improvement
Nova Scotia Health and IWK Health
Halifax, NS
Demonstrates excellent word processing, spreadsheet, relational database, visual management software, project management software and simulat
Added 14 days ago
Specialist, Project Controls
Aecon
Vancouver, BC · BC · British Columbia, Brit
Maintain project level cost and budget utilizing company provided software including identification of cost adjustments, quantities, forecast cost to complete, and budget revisions.
Added 14 days ago
EP
Intern - Canada and North East Development - Summer 2027 [Hybrid]
EDF power solutions
Toronto, ON
- Other
Greenfield Development: identify potential locations for new projects using GIS software and working with team to assess value of sites.
Added 14 days ago
AI Engineering Consultant
CMiC
Toronto, ON
This role focuses on helping clients implement and adopt AI-powered solutions within CMiC’s enterprise software platform. Working with clients and internal teams, AI Engineering Consultants…
Added 14 days ago
Character Artist - EA Sports FC
Electronic Arts
Vancouver, BC
Added 14 days ago
Application Specialist
Bell
Toronto, ON
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 14 days ago
IF
Integration & Azure Developer
Innovation Federal Credit Union
Canada
- Full-time
The Integration & Azure Developer is responsible for designing, developing, and maintaining API solutions within the Azure cloud environment. This role focuses on leveraging Azure…
Added 14 days ago
IF
Data Engineer
Innovation Federal Credit Union
Canada
- Full-time
Added 14 days ago
A
Chemist, QC QS5 (Contract Role)
Apotex
Toronto, ON · North York, ON
- $48,851 to $81,419 CAD / year
Knowledge of Excel, Work and other Microsoft Office Programs and/or laboratory software packages is an asset.
Added 14 days ago
BI
Business Analyst
BALLY’S INTRALOT SA
Sault Ste. Marie, ON
- Full-time
5+ years of experience in Business Analysis, Quality Assurance, Systems Analysis, software implementation, or related disciplines.
Added 14 days ago
A
Member Engagement Associate (Part-Time)
Altea
Ottawa, ON
- Part-time
Comfortable with basic computer systems, check in platforms, and member facing software. training provided
Added 14 days ago
ML
Hospitality Director
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Experience with event management software including EMS, Social Tables, or similar platforms.
Added 14 days ago
H
Senior Software Engineer, Core Product (Hybrid)
Homebase
Remote, Canada
- $130,000 to $200,000 CAD / year
- Full-time
- Remote
As a Senior Software Engineer on the Core Product team, you’ll build the products small business owners rely on every single day: Scheduling, HR Management (HRM), and Payroll. This is where…
Added 14 days ago
V
Senior Software Engineer, AI Developer Experience
Vanta
Remote, Canada
- Full-time
- Remote
The AI DX team is building the foundations for a more autonomous software development experience at Vanta, including background agents, agent evaluation systems, and tooling that helps…
Added 14 days ago
InfraOps Support Eng I, Operations Management Center (OMC)
Amazon
Vancouver, BC
- 2+ years of software development, or 2+ years of technical support experience
Added 14 days ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
…solutions and products by applying electronic, mechanical, and software technologies in demanding and critical environments to meet customer…
Added 14 days ago
W
Human Resources Manager
WellnessLiving
Thornhill, ON
- Full-time
…their passion into thriving businesses. Our mission-critical software supports thousands of entrepreneurs and millions of clients worldwide on their wellness journeys. We’re a…
Added 14 days ago
A
Cs Team Operator
Armstrongs
Montreal, QC · Becklar Montreal
- Part-time
Must be available to work Day/Early morning shifts
Added 14 days ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Knowledge of payroll processes and experience with payroll software
Added 14 days ago
R
Business Operations Coordinator
RUNNR
Saskatoon, SK
- Full-time
…and complex operational processes. By combining innovative software with our growing delivery provider network and Managed Service model, RUNNR is making local logistics more connected,…
Added 14 days ago
P
Fleet Assoc Leader
PepsiCo
Hanwell, NB
- Full-time
Valid driver’s license required; CDL a strong plus
Added 14 days ago
BS
Senior Java Developer (FinTech & Payment Technologies)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Work Style: Hybrid Work arrangement - 3 days per week in the office required
Added 14 days ago
C
AI Engineering Consultant
CMiC
Toronto, ON
- Full-time
This role focuses on helping clients implement and adopt AI-powered solutions within CMiC’s enterprise software platform. Working with clients and internal teams, AI Engineering Consultants…
Added 14 days ago
NN
Stock Specialist (Part-Time) - Mayfair
Nestlé Nespresso SA
Victoria, BC
- Part-time
Proficiency in Microsoft Office and inventory software
Added 14 days ago
I
DevOPS/Cloud Engineer
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Work Arrangement: On-site, 5 days per week · Candidates must be available to work on-site five days per week

Bell

Application Specialist

Toronto, ON, Canada

Hybrid

Apply on jobs.bce.ca About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Nov 14, 2026
Work location: For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Posting language: English
Posted: Oct 21, 2026

Original job description

Req Id: 432401

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers.

Our Network team strives to deliver best in class customer solution’s stability and quality of service. We are passionate about end-to-end and proactive support through our diverse family of experts. We succeed by evolving constantly and adopting new practices in order to achieve our objectives and maintain our balance between work and pleasure. If you join us, you will work with compassionate and supportive team members in a climate of collaboration and openness to change.

We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will require you to work closely with team members such as contact center solution architects and specialist, network architects, product owners, scrum masters, and developers. The Specialist Application will be primarily responsible for providing our business customers with application and infrastructure support, maintenance and 24/7 on-call service monitoring.

Key Responsibilities

Motivated to find and implement innovative solutions that improves service for our customers
Troubleshoot and resolve technical problems for our customer solutions
Proactively prevent downtime of the Contact Center applications and infrastructure using your technical and analytical skills
Solidify customer loyalty, relationships and satisfaction
Work in synergy with various partners and stakeholders
Take the lead and maintain the solution stability and service availability across Bell
Work with Cloud and on-premises contact centre solutions

Critical Qualifications

Minimum of 3 years of experience in a relevant Contact Center technical or product management role
Minimum 3 years hands-on experience with Contact Center platforms such as Genesys Cloud, Genesys Engaged, Genesys PureConnect, Genesys WFM, Genesys Cloud.
Hands-On experience in Nice CX, Verint, Avaya, Cisco, and AudioCodes is an asset
Proficient in programming and scripting languages (e.g., Java, JavaScript, SQL)
Solid understanding of networked systems including client/server architecture, web applications/services, and layered application design
Familiarity with databases, networking, system administration, and Voice over IP (VoIP) technologies
Demonstrated ability to lead transformation with agility, communicate effectively across all levels, and solve complex problems strategically
Committed to continuous learning and thrives under pressure in collaborative environments
Bilingualism (French and English) is preferred.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular Term - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/29/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

Apply on jobs.bce.ca About employer

More about this job

Responsibilities

Provide application and infrastructure support, maintenance, and 24/7 on-call monitoring for cloud and on-premises contact center solutions. Troubleshoot customer issues, proactively prevent service downtime, and maintain solution stability and availability while collaborating with customers and internal stakeholders.

Requirements

Requires at least 3 years of experience in a relevant contact center technical or product management role, including hands-on experience with contact center platforms such as Genesys. Candidates should have programming or scripting proficiency, knowledge of networked systems, databases, system administration, and VoIP, as well as strong communication, problem-solving, and collaboration skills; French and English bilingualism is preferred, and French knowledge is required for Quebec positions.

Skills

Contact Center Support
Genesys Platforms
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Troubleshooting
Network Systems
Client/Server Architecture
Web Applications
Database Administration
Voice over IP (VoIP)

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Mental Health Benefits
Employee Service Discount
Partner Offers

Visa sponsorship

Not detected in the job text

Keywords

Contact Center
Application Support
Infrastructure Support
24/7 On-Call Monitoring
Genesys Cloud
Genesys Engage
Genesys PureConnect
Genesys Workforce Management
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Client/Server Architecture
Web Applications
Databases
Networking
System Administration
Voice over IP (VoIP)
Cloud Solutions
On-Premises Solutions
Troubleshooting
Service Availability
Customer Satisfaction
Contact Center Infrastructure
Product Management

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Work requirements

Jobs in Canada