Find work in Canada.

494,423 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
K
Maintenance Coordinator
Keyera
Fort Saskatchewan, AB
- Full-time
…preventative maintenance, maintenance projects, turnarounds, and Management of Change (MOC)…
Added 8 mins ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- Part-time
The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!
Added 8 mins ago
D
Manager, Analytics and Artificial Intelligence, Internal Audit
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…Director, Analytics, Innovation and Operational Efficiency, you lead a multidisciplinary team of approximately 7 specialists, including data scientists, visualization expert analysts and…
Added 8 mins ago
C
Director, Workplace Strategy
CIBC
Toronto, ON
- Full-time
…enterprise environments. As a Director, Workplace Strategy, you’ll lead the evolution, translation, and implementation of CIBC’s Global Workplace Experience Strategy across workplace…
Added 8 mins ago
C
Business Analyst co-op
CIBC
Toronto, ON
- Full-time
Relationship Management- Focus on building strong relationships with internal and external clients. Work collaboratively with teams across the bank to understand their data and analytical…
Added 8 mins ago
B
Intraday Liquidity Manager
BMO
Toronto, ON · FCP
- Full-time
As a member of the Intraday Liquidity team, you will help lead the development, management, and execution of the Bank’s enterprise-wide intraday liquidity framework, including related…
Added 8 mins ago
BT
Class 1/AZ City Driver/Yard Supervisor
Bison Transport Inc.
Saskatoon, SK
- Full-time
Hours of work might change from time to time according to operational demands
Added 8 mins ago
BC
Project Coordinator
Bird Construction
Mississauga, ON
- Full-time
Organizes and maintains project site files and documentation, including electronic document management systems and shared file platforms
Added 8 mins ago
A
Senior Director, Clinical Development Change & Transformation Lead
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
We are seeking a Director, Clinical Development Change & Transformation Lead to drive the change management and adoption work that turns Evinova's solutions into new ways of working across…
Added 23 mins ago
LC
Engineer - Manufacturing (EIT)
Linamar Corporation
Winnipeg, MB
- Full-time
Lead and participate in continuous improvement events and utilize lean methodologies to identify and reduce waste.
Added 23 mins ago
Senior Principal, Mine Permitting
WSP
Vancouver, BC
Exceptional communication, presentation, and influencing skills with the ability to engage executive-level audiences and lead strategic discussions.
Added 23 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Troubleshoot and resolve real-time system, change-management, and
Added 23 mins ago
CO
Artistic Supervisor, Student Theatre
City of Burlington
Burlington, ON · Student Theatre Centre
- Full-time
…other City facilities as required. Work location is subject to change at the discretion of the City due to operational…
Added 23 mins ago
Planner
Hatch
Mississauga, ON
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and…
Added 23 mins ago
Cyber/Technology Risk Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Facilitate and lead the elicitation of stakeholder needs and requirements across business processes, system functionality, service management, operational needs, and usability.
Added 23 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
Lead IAM operations supporting provisioning, deprovisioning, access modifications, directory services, MFA, SSO, CIAM and privileged access management.
Added 23 mins ago
M
RQ11255 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
against the various components. The tester will work with the testing lead and
Added 23 mins ago
M
RQ11599 - Technology Architect - Senior
Maarut
Toronto, ON
- Contract
(CASE) tools and other software tools such as project management tools
Added 23 mins ago
KG
PKI & Certificate Automation Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…Engineer with strong expertise in Digital Certificate Lifecycle Management, PKI Infrastructure, TLS/mTLS Security, Ansible Automation, and API Integration. The ideal candidate will lead the…
Added 23 mins ago
KH
UKG Specialist
Kensington Health
Toronto, ON
- Full-time
…systems, particularly with UKG Pro (Payroll) and UKG Pro Workforce Management (Scheduling and Timekeeping…
Added 23 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 23 mins ago
R&
Business Analyst - IT IV
Robertson & Company Ltd.
Toronto, ON
- Contract
…major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 23 mins ago
HP
Engineering Manager (Automotive Manufacturing)
HCR Permanent Search
Mississauga, ON
- $140,000 to $155,000 CAD / year
- Full-time
Process & Technology Management: Direct internal/external process change management, manufacturing process documentation, and new technology integration.
Added 23 mins ago
A
Senior Information Management Specialist
Akkodis
Toronto, ON
- Contract
Position: Senior Information Management Specialist
Added 23 mins ago
MI
Peoplesoft Analyst
Maarut Inc
Toronto, ON
- Contract
knowledge of project management methodologies and practices to lead change initiatives related to enterprise level HCM system changes and optimizations, knowledge of change management,…

Bell

Application Specialist

Toronto, ON, Canada

Hybrid

Apply About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Req Id: 432401

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers.

Our Network team strives to deliver best in class customer solution’s stability and quality of service. We are passionate about end-to-end and proactive support through our diverse family of experts. We succeed by evolving constantly and adopting new practices in order to achieve our objectives and maintain our balance between work and pleasure. If you join us, you will work with compassionate and supportive team members in a climate of collaboration and openness to change.

We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will require you to work closely with team members such as contact center solution architects and specialist, network architects, product owners, scrum masters, and developers. The Specialist Application will be primarily responsible for providing our business customers with application and infrastructure support, maintenance and 24/7 on-call service monitoring.

Key Responsibilities

Motivated to find and implement innovative solutions that improves service for our customers
Troubleshoot and resolve technical problems for our customer solutions
Proactively prevent downtime of the Contact Center applications and infrastructure using your technical and analytical skills
Solidify customer loyalty, relationships and satisfaction
Work in synergy with various partners and stakeholders
Take the lead and maintain the solution stability and service availability across Bell
Work with Cloud and on-premises contact centre solutions

Critical Qualifications

Minimum of 3 years of experience in a relevant Contact Center technical or product management role
Minimum 3 years hands-on experience with Contact Center platforms such as Genesys Cloud, Genesys Engaged, Genesys PureConnect, Genesys WFM, Genesys Cloud.
Hands-On experience in Nice CX, Verint, Avaya, Cisco, and AudioCodes is an asset
Proficient in programming and scripting languages (e.g., Java, JavaScript, SQL)
Solid understanding of networked systems including client/server architecture, web applications/services, and layered application design
Familiarity with databases, networking, system administration, and Voice over IP (VoIP) technologies
Demonstrated ability to lead transformation with agility, communicate effectively across all levels, and solve complex problems strategically
Committed to continuous learning and thrives under pressure in collaborative environments
Bilingualism (French and English) is preferred.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular Term - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/29/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

Apply About employer

More about this job

Responsibilities

Provide application and infrastructure support, maintenance, and 24/7 on-call monitoring for cloud and on-premises contact center solutions. Troubleshoot customer issues, proactively prevent service downtime, and maintain solution stability and availability while collaborating with customers and internal stakeholders.

Requirements

Requires at least 3 years of experience in a relevant contact center technical or product management role, including hands-on experience with contact center platforms such as Genesys. Candidates should have programming or scripting proficiency, knowledge of networked systems, databases, system administration, and VoIP, as well as strong communication, problem-solving, and collaboration skills; French and English bilingualism is preferred, and French knowledge is required for Quebec positions.

Skills

Contact Center Support
Genesys Platforms
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Troubleshooting
Network Systems
Client/Server Architecture
Web Applications
Database Administration
Voice over IP (VoIP)

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Mental Health Benefits
Employee Service Discount
Partner Offers

Visa sponsorship

Not detected in the job text

Keywords

Contact Center
Application Support
Infrastructure Support
24/7 On-Call Monitoring
Genesys Cloud
Genesys Engage
Genesys PureConnect
Genesys Workforce Management
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Client/Server Architecture
Web Applications
Databases
Networking
System Administration
Voice over IP (VoIP)
Cloud Solutions
On-Premises Solutions
Troubleshooting
Service Availability
Customer Satisfaction
Contact Center Infrastructure
Product Management

Report this job