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Added 5 mins ago
SC
MARINE PARTS SPECIALIST
Shore Cycle & Marine
Mahone Bay, NS
- Full-time
…Mahone Bay and are looking for an experienced Full-Time Marine Parts Specialist to join our growing dealership. Work with some of the industry's leading marine brands in one of Atlantic…
Added 1 hour ago
PC
Inventory Control Specialist
Pharmaceutical Company
Laval, QC
- Contract
We are seeking an experienced Inventory Control Specialist to support distribution center operations, inventory accuracy, and supply chain activities. The ideal candidate will have hands-on…
Added 1 hour ago
UC
Payroll and Benefits Specialist
Universities Canada
Ottawa, ON
- $68,685 to $85,857 CAD / year
- Full-time
As the Payroll and Benefits Specialist, you will provide payroll and benefits services to Universities Canada’s employees and more than 28 outside organization payroll clients by resolving…
Added 2 hours ago
AT
Cash application specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Cash Application Specialist is responsible for ensuring the accurate and efficient application of customer payments. This role involves managing the transfer of data…
Added 4 hours ago
AC
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
- $30 to $33 CAD / hour
- Contract
Job Title: Regulatory Reporting Specialist Job Description
Added 10 hours ago
LL
Branch Supervisor - Grande Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
Added 11 hours ago
A
Construction Engineer
Actalent
Montreal, QC
- $48 to $60 CAD / hour
- Contract
Added 11 hours ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
We are seeking a Validation Specialist to support the qualification and validation of automated manufacturing equipment used in GMP-regulated Life Science environments. This role is…
Added 11 hours ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
We are seeking a Validation Specialist to support the qualification and validation of automated manufacturing equipment used in GMP-regulated Life Science environments. This role is…
Added 14 hours ago
J
Senior Orbit Dynamics & Mission Analysis Engineer
Jobgether
Canada
- Full-time
Mission development support: Contribute specialist expertise to spacecraft mission planning, architecture definition, and broader technical decision-making throughout the mission lifecycle.
Added 15 hours ago
TA
Accounts Payable Specialist (1026)
Trail Appliances BC
Richmond, BC
- $47,000 to $52,000 CAD / year
- Full-time
The Accounts Payable (“AP”) Specialist is responsible for processing supplier invoices, credit notes and managing the payments to suppliers in a timely and accurate matters.
Added 16 hours ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
Added 17 hours ago
A
Spécialiste Qualité/Quality Specialist
Actalent
Longueuil, QC
- $44 to $50 CAD / hour
- Contract
This role is a hands-on Quality Specialist position within a business unit focused on machined aerospace components like bearings, seals, and other standard parts. Compared to other groups,…
Added 17 hours ago
A
Spécialiste Contrôle Qualité / Quality Control
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Added 17 hours ago
A
Spéc Contrôle Qualité / Quality Control Spec
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Added 18 hours ago
U
Field Computer Support Specialist
U-Haul
Port Moody, BC
- Full-time
…technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to…
Added 18 hours ago
Manufacturing Engineering
BWXT
Peterborough, ON
We are looking for a Manufacturing Engineering Specialist for our Peterborough, Ontario site. BWXT NEC's Fuel & Fuel Handling group is involved in the design, manufacture, development,…
Added 18 hours ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Work with suppliers, machine shops, and fabricators across Canada to get parts made right, on time, and on budget
Added 19 hours ago
AC
Spécialiste Des Contrats/contract Specialist
Aston Carter
Dorval, QC
- $30 to $40 CAD / hour
- Contract
As a Contract Specialist, you will play a key role in developing new sources of supply and establishing strategic alliances. You will be responsible for creating and implementing…
Added 20 hours ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
The Scheduling and Supply Chain Specialist will support the efficient operation of our manufacturing facility. This role is responsible for coordinating production schedules, purchasing…
Added 20 hours ago
Senior Business Technology Specialist
Helcim Inc
Calgary, AB
You can break an unfamiliar, underspecified problem into parts, and you write documentation other people act on.
Added 21 hours ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 21 hours ago
UI
Automotive Parts Specialist
UAP Inc.
Calgary, AB
- $21.6 to $28.8 CAD / hour
- Full-time
Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping,…
Added 21 hours ago
QM
Spécialiste des stocks et des achats / Inventory & Purchasing Specialist
Quantum Management Services Ltd.
Montreal, QC
- $65,000 CAD / year
- Full-time
We are looking for a detail-oriented Inventory & Purchasing Specialist to join our team. This role is ideal for an experienced purchasing professional who enjoys supplier coordination,…
Added 21 hours ago
TR
F&I Consultant - RV Dealership
Traveland RV Supercentre
Kelowna, BC
- Full-time
This is an incredible opportunity for an experienced Finance Specialist who is passionate about customer service. We are currently seeking an F&I Specialist to join our amazing team. We…

Bell

Application Specialist

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Req Id: 432401

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers.

Our Network team strives to deliver best in class customer solution’s stability and quality of service. We are passionate about end-to-end and proactive support through our diverse family of experts. We succeed by evolving constantly and adopting new practices in order to achieve our objectives and maintain our balance between work and pleasure. If you join us, you will work with compassionate and supportive team members in a climate of collaboration and openness to change.

We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will require you to work closely with team members such as contact center solution architects and specialist, network architects, product owners, scrum masters, and developers. The Specialist Application will be primarily responsible for providing our business customers with application and infrastructure support, maintenance and 24/7 on-call service monitoring.

Key Responsibilities

Motivated to find and implement innovative solutions that improves service for our customers
Troubleshoot and resolve technical problems for our customer solutions
Proactively prevent downtime of the Contact Center applications and infrastructure using your technical and analytical skills
Solidify customer loyalty, relationships and satisfaction
Work in synergy with various partners and stakeholders
Take the lead and maintain the solution stability and service availability across Bell
Work with Cloud and on-premises contact centre solutions

Critical Qualifications

Minimum of 3 years of experience in a relevant Contact Center technical or product management role
Minimum 3 years hands-on experience with Contact Center platforms such as Genesys Cloud, Genesys Engaged, Genesys PureConnect, Genesys WFM, Genesys Cloud.
Hands-On experience in Nice CX, Verint, Avaya, Cisco, and AudioCodes is an asset
Proficient in programming and scripting languages (e.g., Java, JavaScript, SQL)
Solid understanding of networked systems including client/server architecture, web applications/services, and layered application design
Familiarity with databases, networking, system administration, and Voice over IP (VoIP) technologies
Demonstrated ability to lead transformation with agility, communicate effectively across all levels, and solve complex problems strategically
Committed to continuous learning and thrives under pressure in collaborative environments
Bilingualism (French and English) is preferred.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular Term - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/29/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide application and infrastructure support, maintenance, and 24/7 on-call monitoring for cloud and on-premises contact center solutions. Troubleshoot customer issues, proactively prevent service downtime, and maintain solution stability and availability while collaborating with customers and internal stakeholders.

Requirements

Requires at least 3 years of experience in a relevant contact center technical or product management role, including hands-on experience with contact center platforms such as Genesys. Candidates should have programming or scripting proficiency, knowledge of networked systems, databases, system administration, and VoIP, as well as strong communication, problem-solving, and collaboration skills; French and English bilingualism is preferred, and French knowledge is required for Quebec positions.

Skills

Contact Center Support
Genesys Platforms
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Troubleshooting
Network Systems
Client/Server Architecture
Web Applications
Database Administration
Voice over IP (VoIP)

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Mental Health Benefits
Employee Service Discount
Partner Offers

Visa sponsorship

Not detected in the job text

Keywords

Contact Center
Application Support
Infrastructure Support
24/7 On-Call Monitoring
Genesys Cloud
Genesys Engage
Genesys PureConnect
Genesys Workforce Management
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
Client/Server Architecture
Web Applications
Databases
Networking
System Administration
Voice over IP (VoIP)
Cloud Solutions
On-Premises Solutions
Troubleshooting
Service Availability
Customer Satisfaction
Contact Center Infrastructure
Product Management

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