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Added 5 mins ago
LD
Beauty Advisor
London Drugs Limited
Edmonton, AB
- Other
excellent knowledge of various beauty products and services available with the ability to effectively demonstrate use of products
Added 5 mins ago
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Associate, FP&A
Clearco
Toronto, ON
- Full-time
Clearco is looking for an FP&A Specialist / Associate to drive our core operating model, variance analysis, and executive decision support.
Added 5 mins ago
TC
Risk Management and Insurance Specialist
The Corporation of The City of Victoria
Victoria, BC
- Other
…impact across an entire organization? We're looking for a Risk Management and Insurance Specialist to lead the City's risk management, insurance, and claims programs while helping to…
Added 5 mins ago
TH
Millwork Specialist Full Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Full-time
Provide advanced product knowledge of other categories in department to customers
Added 10 mins ago
SC
Health and Safety Specialist
SYSTRA Canada
Montreal, QC
- Full-time
The Health and Safety Specialist ensures a safe and compliant work environment, while promoting continuous improvement and operational excellence across projects.
Added 10 mins ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
You are a hands-on D365 Finance specialist who combines strong Finance knowledge with deep Dynamics 365 functional expertise.
Added 10 mins ago
SJ
Diagnostic Medical Sonographer Ultrasound
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Possesses a key element of professionalism, meeting a standard of education with the required knowledge, skills and judgment to perform competently
Added 10 mins ago
SC
Excess Soil Junior Specialist – HaLRT
SYSTRA Canada
Toronto, ON
- Full-time
knowledge of relevant federal and Ontario policies, procedures and legislation, including waste management and related legislation, regulations, guidelines and policies for water protection…
Added 10 mins ago
SC
Systems Safety Engineer
SYSTRA Canada
Toronto, ON
- Full-time
The Systems Safety Specialist will lead and support safety and assurance activities from concept through design, verification, validation, operation, and change management. The role…
Added 10 mins ago
T
Credit Recovery Specialist - 6 Month Term - Tangerine
Tangerine
Toronto, ON
- Contract
The Credit Recovery Specialist is responsible for maintaining a minimal overall delinquency ratio across the Tangerine portfolio, including deposits, loans, and credit cards, based on…
Added 10 mins ago
SC
Excess Soil Specialist – Transit Project
SYSTRA Canada
Toronto, ON
- Full-time
knowledge of relevant federal and Ontario policies, procedures and legislation, including waste management and related legislation, regulations, guidelines and policies for water protection…
Added 10 mins ago
SC
Hydrogeology (Junior) Specialist
SYSTRA Canada
Toronto, ON
- Full-time
Works with the senior specialist to develops groundwater management approaches and mitigation measures for groundwater quality and quantity impacts.
Added 10 mins ago
SC
Noise & Vibration Junior Specialist
SYSTRA Canada
Toronto, ON
- Full-time
knowledge of relevant federal, Ontario and municipal policies, procedures and legislation and, where none exists, knowledge and experience of other appropriate legislation, guidance or…
Added 10 mins ago
SC
Railway Systems Integration Specialist
SYSTRA Canada
Toronto, ON
- Full-time
…solution. The role will be responsible for identification, management, and validation of all interfaces. The role will also support any inter-corridor discussions. Integration specialist…
Added 14 mins ago
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Performance Test Lead / Performance Engineering (Senior Specialist - Quality Engineering)
LTM
ON · Ontario, Canada
- $135,336 to $149,300 USD / year
- Full-time
Strong knowledge of application performance monitoring and observability tools such as Dynatrace AppDynamics Splunk Kibana Grafana Prometheus Datadog or AWS CloudWatch
Added 14 mins ago
SC
Traction Power Specialist
SYSTRA Canada
Toronto, ON
- Full-time
The Traction Power Specialist is responsible for leading the design and technical delivery of the traction power system for the SRS scope, ensuring that substations, distribution,…
Added 14 mins ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 14 mins ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 14 mins ago
IG
ADAS Performance Specialist
Infotree Global Solutions
Windsor, ON
- Contract
The Performance Specialist will be responsible to guarantee ADAS systems performance and set core performance targets within their competence area. They will be responsible for competitive…
Added 14 mins ago
MI
Senior Workstation Specialist
Maarut Inc
Montreal, QC
- Contract
We are seeking a senior workstation specialist to serve as the technical reference for the workstation team across two equally weighted areas: application lifecycle management and advanced…
Added 15 mins ago
A
Payroll Specialist
ADP
Dartmouth, NS
- Full-time
As a payroll specialist, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.
Added 17 mins ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 17 mins ago
CC
Senior Systems Specialist
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Maintains knowledge of trends and developments in systems analysis and design, application/web design and development, application testing and implementation techniques and practices and…
Added 17 mins ago
B
Program Director - Security & Emergency Preparedness
Baycrest
Toronto, ON
- Full-time
In-depth knowledge of Incident Management System (IMS)
Added 17 mins ago
TN
Recruitment Specialist - Stores
The North West Company
Winnipeg, MB
- Full-time
In your role as a Recruitment Specialist, Stores, at The North West Company (NWC); you will work towards developing and implementing effective recruitment strategies and attracting high…

Bell

Application Specialist (AWS)

Toronto, ON, Canada

Hybrid

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Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Req Id: 432401

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers.

Our Network team strives to deliver best in class customer solution’s stability and quality of service. We are passionate about end-to-end and proactive support through our diverse family of experts. We succeed by evolving constantly and adopting new practices in order to achieve our objectives and maintain our balance between work and pleasure. If you join us, you will work with compassionate and supportive team members in a climate of collaboration and openness to change.

We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will require you to work closely with team members such as contact center solution architects and specialist, network architects, product owners, scrum masters, and developers. The Specialist Application will be primarily responsible for providing our business customers with application and infrastructure support, maintenance and 24/7 on-call service monitoring.

Key Responsibilities

Motivated to find and implement innovative solutions that improves service for our customers
Troubleshoot and resolve technical problems for our customer solutions
Proactively prevent downtime of the Contact Center applications and infrastructure using your technical and analytical skills
Solidify customer loyalty, relationships and satisfaction
Work in synergy with various partners and stakeholders
Take the lead and maintain the solution stability and service availability across Bell
Work with Cloud and on-premises contact centre solutions

Critical Qualifications

Minimum of 3 years of experience in a relevant Contact Center technical or product management role
Minimum 3 years hands-on experience with Contact Center platforms such as Genesys Cloud, Genesys Engaged, Genesys PureConnect, Genesys WFM, Genesys Cloud.
Hands-On experience in Nice CX, Verint, Avaya, Cisco, and AudioCodes is an asset
Proficient in programming and scripting languages (e.g., Java, JavaScript, SQL)
Solid understanding of networked systems including client/server architecture, web applications/services, and layered application design
Familiarity with databases, networking, system administration, and Voice over IP (VoIP) technologies
Demonstrated ability to lead transformation with agility, communicate effectively across all levels, and solve complex problems strategically
Committed to continuous learning and thrives under pressure in collaborative environments
Bilingualism (French and English) is preferred.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular Term - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/29/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Application Specialist is responsible for providing application and infrastructure support, maintenance, and 24/7 on-call monitoring for contact center solutions. They will work collaboratively with architects, product owners, and developers to troubleshoot technical issues and ensure service stability.

Requirements

Candidates must have at least 3 years of experience in a relevant contact center technical or product management role. Proficiency in programming languages like Java, JavaScript, and SQL, along with hands-on experience in contact center platforms, is required.

Skills

Genesys Cloud
Genesys Engaged
Genesys PureConnect
Genesys WFM
Java
JavaScript
SQL
VoIP
System administration
Networking
Technical troubleshooting
Infrastructure support
Contact center solutions
Cloud platforms
Client/server architecture

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

AWS
Genesys Cloud
Genesys Engaged
Genesys PureConnect
Genesys WFM
Nice CX
Verint
Avaya
Cisco
AudioCodes
Java
JavaScript
SQL
VoIP
Contact Center
Infrastructure Support
System Administration
Networking
Web Applications
Client/Server Architecture
Scrum
Cloud Solutions
Technical Support
Service Availability
Monitoring

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