Associate Claims, Bell Canada

Req Id: 433110

​Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Posting Details

Name of the Company: Bell Canada
Job location address: 262 Rue Elm, Saint-Lambert, Quebec
Job status: Temporary Part-time
Date candidate required: TBD

Name and description of the hiring department:

Claim's group is responsible to open and manage claim on Bell Canada's network.

Job Duties / Accountabilities:

• Track, obtain and analyze forms and the associated costs related the claim
• Scrutinize all documents to ensure completeness and accuracy of information
• Analyze, detail and validate cost and process corrections if applicable
• Create, monitor and close all related files in various systems
• Provide all pertinent information required for the recovery
• Receive calls to initiate claims against liable third parties
• Asses and notify all departments associated with the repair

Essentail Qualifications / Competencies:

• Bilingualism required: Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position.
• Basic knowledge of MS Excel

Preferred Qualifications / Competencies:

• Knowledge of outside network
• Knowledge of the following applications : CMS, FWFM, Horizon and ACUT
• SAP

Working Condition:

• Monday to Friday, business hours

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union 
Job Status: Temporary - Part time 
Job Location: Canada : Quebec : Saint-Lambert 
Work Arrangement: Remote
Application Deadline: 11/15/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page  for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

​ Created: Canada, QC, Saint-Lambert

Bell, one of Canada's Top 100 Employers.