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Added 5 mins ago
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Regional Compliance Officer - NBSL
BMO
Toronto, ON · FCP
- Full-time
This role supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML,…
Added 5 mins ago
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Personal Banking Associate
BMO
Vancouver, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 mins ago
FG
MANGO - Shift Lead- Yorkdale
Fox Group Canada Inc.
Toronto, ON · North York, Ontario
- Part-time
We are looking for a Shift Lead, who must be an exceptional leader who can motive, inspire, and develop the store team.
Added 5 mins ago
BB
Technician lI - Audio Visual
Bosch Building Technologies
Vancouver, BC
- $26 to $35 CAD / hour
- Full-time
…future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch…
Added 5 mins ago
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Conseiller.ère, service à la clientèle - Lebeau
Belron
Rouyn-Noranda, QC · Lebeau - Rouyn
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 5 mins ago
BB
Retail Sales Associate (Full Time)
Best Buy Canada
Pembina, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 5 mins ago
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Principal - Workers' Compensation
LifeWorks
Fredericton, NB · Halifax, NS
- Full-time
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of…
Added 19 mins ago
BC
Technicien.ne en vitre automobile - Lebeau
Belron Canada inc
Quebec, QC
- Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 19 mins ago
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Managing Partner (Franchise Opportunity)
Billyard Insurance Group Inc.
ON · Ontario, Canada
- Full-time
Billyard Insurance Group (BIG) is a leader in the insurance industry, dedicated to building a culture that reflects our core values. At BIG, we Think BIG by exceeding expectations and…
Added 20 mins ago
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Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service
Added 20 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 20 mins ago
BC
Conseiller.ère, service à la clientèle - Lebeau
Belron Canada inc
Rouyn-Noranda, QC
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 20 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Sarnia, ON
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 20 mins ago
B
Regional Compliance Officer - NBSL
BMO
Toronto, ON
- Full-time
This role supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML,…
Added 20 mins ago
AE
Electronic Production Manager
AiHR Enterprises Private Limited
Toronto, ON · North York, ON
- Full-time
RMA & Repairs: Evaluate customer-returned units for service/warranty repairs, estimate turnaround, and oversee completion.
Added 20 mins ago
MV
Supervisor, Materials & Logistics
Metro Vancouver
Burnaby, BC
- Full-time
Supervises and leads a team responsible for warehouse and fulfillment activities, including receiving, picking, packing, shipping, inventory control, and facility maintenance across…
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Certified Personal Coach - Woodbridge GTA
GOLFTEC
Woodbridge, ON
- $55,000 to $70,000 USD / year
- Full-time
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe. As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert…
Added 20 mins ago
BC
Automotive Glass Technician - Lebeau
Belron Canada inc
Pointe-Claire, QC
- Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 20 mins ago
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Property Manager
Greystar
Calgary, AB · HIVE, Calgary, AB
- Full-time
…the application of property management, sales, marketing, and customer service background sufficient to manage the day-today operation of an apartment community, resolve customer complaints…
Added 20 mins ago
CI
Student Intern, Program Management
Celestica International LP
Newmarket, ON
- $23 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 20 mins ago
Assistant Manager
Lammle's Western Wear
Calgary, AB
You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
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Key Account Manager-Ontario
Galderma
Toronto, ON
- $94,400 to $118,000 CAD / year
- Full-time
· Partner closely with Finance, Supply Chain, Marketing, Trade Marketing, Customer Service, and Demand Planning teams to support business priorities and ensure flawless execution.
Added 20 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc
Brampton, ON
- Full-time
Work closely with operations, dispatch, account management, customer service and senior leadership.
Added 20 mins ago
Courier
Dynacare
Peterborough, ON
…convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any…
Added 20 mins ago
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Courier
Dynacare
Peterborough, ON
- Part-time
…convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any…

Bell

Associate - Payroll, Bell Canada

Montreal, QC, Canada
Verdun, QC, Canada

Remote

Apply About employer

Applications open in a new tab.

Job details

Workplace: Remote
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Req Id: 432997

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Name and description of the hiring department

The HR Services group provides quality support to all Bell Canada employees and its subsidiaries. These services include payroll administration, HR-related transactions, management of unionized staff transfers, and administration of the employee discount program. The Payroll Associate – Support Centre is responsible for delivering excellent customer service by responding to various payroll-related inquiries and redirecting clients when necessary. They also ensure that the advice and recommendations provided contribute positively to payroll processing efficiency.

Job Duties / Accountabilities

Receiving and resolving payroll-related requests from employees and managers via various channels (email, online, chat, or incoming calls)
Redirecting requests to the appropriate services or departments when needed
Performing analyses that may sometimes be complex
Understanding payroll processing and validation timelines
Explaining tax slips while complying with laws, government requirements, and collective agreements
Responding accurately and with integrity to questions about employee compensation
Taking necessary actions to avoid generating additional losses
Completing declarations submitted to various government agencies
Accurately filling out various documents and performing necessary follow-ups
Ensuring compliance with legal and regulatory requirements

Understanding and coordinating compensation details
Clearly and efficiently explaining the various components of payroll for Bell employees and subsidiaries
Analyzing various reports and making necessary corrections
Understanding and being able to calculate gross to net salary, vacation pay, etc.
Maintaining employee satisfaction and trust
Analyzing and processing requests from various internal and external sources and justifying discrepancies while respecting service agreements
Producing specific reports, tax slips, and related documents for active employees, those on sick leave, and retirees using various applications
Interpreting and ensuring compliance with collective agreements and government laws
Resolving frontline complaints and unusual or complex situations
Negotiating reimbursement agreements with employees who received overpayments

Essential Qualifications / Competencies

Knowledge of payroll compliance legislation
General payroll knowledge (understanding and ability to explain various payroll laws, pay stubs, tax slips, etc.)
Experience working in a customer service environment
Knowledge of English and French required and English
- In the course of their duties, this person will be required to interact with French & English-speaking stakeholders across Canada
Strong organizational, planning, priority management, and time management skills
Demonstrated integrity, confidentiality, and professionalism
Recognized ability to work independently and as part of a team as needed
Excellent interpersonal and collaborative skills
Ability to work under pressure and meet tight deadlines
High attention to detail to ensure accuracy of information for clients
Ability to identify obstacles, take appropriate actions, show initiative and judgment, and propose process improvement solutions
Ability to work and adapt in a changing environment

Preferred Qualifications / Competencies

Minimum of one year of work experience in a high-volume call center environment
Completion or near completion of training or equivalent from the Canadian Payroll Association (CPA)
Experience in time management (time administrator in SAP)
Intermediate proﬁciency in MS Excel (VLOOKUP, pivot tables)
Intermediate proﬁciency in MS Word
Knowledge of SAP / ADP-Workforce Now / Dayforce

Working Condition

Schedule Monday to Friday between 7:30 AM and 5:00 PM
Occasional overtime may be required
Job status: Temporary – Part-time (12-month replacement)

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status: Temporary - Part time

Job Location: Canada : Quebec : Verdun

Work Arrangement: Remote

Application Deadline: 11/10/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , QC , Verdun

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Payroll Associate is responsible for resolving payroll-related inquiries from employees and managers while ensuring compliance with legal and regulatory requirements. They also perform complex payroll analyses, manage tax slip documentation, and provide excellent customer service across multiple communication channels.

Requirements

Candidates must have experience in a customer service environment and possess knowledge of payroll compliance and legislation. Proficiency in MS Office and experience with payroll software like SAP or ADP is preferred, along with strong organizational and communication skills in both English and French.

Skills

Payroll administration
Customer service
Data analysis
Tax slip interpretation
Time management
Problem solving
Communication
Attention to detail
SAP
ADP-Workforce Now
Dayforce
MS Excel
MS Word
Conflict resolution
Payroll legislation

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Employee discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Human Resources
Customer Service
Compliance
Tax Slips
Collective Agreements
SAP
ADP-Workforce Now
Dayforce
MS Excel
MS Word
Data Analysis
Reporting
Time Management
Telecommunications
Digital Media
Remote Work
Payroll Legislation
Gross to Net Salary
Vacation Pay
Conflict Resolution
Stakeholder Management
Professionalism
Integrity
Process Improvement

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