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Added 6 mins ago
B
Co-op or Intern, US Corporate Tax Services (January 2027) Edmonton or Calgary
BDO
Calgary, AB · AB
- Full-time
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical…
Added 6 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Is available to work a on flexible schedule, including evenings, weekends and holidays, as per business needs
Added 6 mins ago
GD
GARAGE - Store Manager - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Full-time
…build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive operational efficiency and excellent standards. You…
Added 6 mins ago
GD
GARAGE - Assistant Manager - Avalon Mall
Groupe Dynamite, Inc Garage
St. John's, NL
- Full-time
High school diploma; post-secondary education in business or related discipline, an asset
Added 6 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Part-time
Is available to work a on flexible schedule, including evenings, weekends and holidays, as per business needs
Added 6 mins ago
GD
DYNAMITE - Team Leader PT - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Part-time
Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs
Added 6 mins ago
GD
DYNAMITE - Team Leader PT - Orchard Park Shopping Centre
Groupe Dynamite, Inc Garage
Kelowna, BC
- Part-time
Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs
Added 6 mins ago
GD
GARAGE - Sales Team Leader FT - Carrefour Richelieu
Groupe Dynamite, Inc Garage
Saint-Jean-sur-Richelieu, QC
- Full-time
Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs
Added 6 mins ago
GD
DYNAMITE - Assistant Manager - Bayshore Shopping Centre
Groupe Dynamite, Inc Garage
Ottawa, ON · Nepean, Ontario
- Full-time
High school diploma; post-secondary education in business or related discipline, an asset
Added 6 mins ago
GD
GARAGE - Store Manager - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
…build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive operational efficiency and excellent standards. You…
Added 6 mins ago
GD
GARAGE - Store Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
…build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive operational efficiency and excellent standards. You…
Added 6 mins ago
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DSW: Supervisor Part-time
DSW-Designer Shoe Warehouse
Ottawa, ON
- Part-time
Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
Added 20 mins ago
MN
Retail Sales Representative
Mosaic North America
Calgary, AB
- Full-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 20 mins ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
Experience with data integration and interfaces, particularly between ERP systems and business intelligence platforms.
Added 21 mins ago
MG
Import Transportation Supervisor
Mohawk Global Logistics Corp
Mississauga, ON · Toronto, ON
- $70,000 to $85,000 CAD / year
…experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of…
Added 21 mins ago
Floral - Clerk Sales/Service SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Grande Prairie, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 21 mins ago
HMR/Deli A La Carte - Clerk Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 21 mins ago
EC
Senior Electrical Engineer
EnGlobe Corp.
Dartmouth, NS
- Full-time
Support business development initiatives, proposal preparation, client presentations, and strategic growth opportunities.
Added 21 mins ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
Support business development initiatives, major pursuits, client presentations, and strategic proposals;
Added 21 mins ago
AM
Program Manager
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
…through execution. You will partner closely with engineering and business stakeholders to ensure program and product objectives are met across development, validation, and delivery…
Added 21 mins ago
P
Frito-Lay Route Sales Representative
PepsiCo
Timmins, ON
- Contract
…are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining…
Added 21 mins ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…performance functions to System on Chip (SoC) products across all AMD business units such as client computers, servers, discrete graphics, and gaming. Our design engineers will work on…
Added 21 mins ago
K
Senior Consultant – Workday Security and Advisory
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 21 mins ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 21 mins ago
K
Senior Consultant - Oracle Security and Advisory
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…

Bell

Bilingual Advisor, System Integration

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 26, 2026
Posting language: English
Posted: May 26, 2026

Original job description

Req Id: 429999

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

We are seeking candidates that have technical solution integration experience to join our team. The ideal candidate would have experience in supporting contact centre solutions or have experience in successfully integrating technologies in other verticals/domains. Bell would provide a training program of the editor’s solution and assign mentors to support learning and adaptation of our program as well have candidates have hands-on the solution.

Key Responsibilities

Participate in the development and/or configuration of contact centre solutions (CCaaS), which would include components that relate to Natural Language (NLU/NLP), Conversational Robot (AI – chat/voice Bots), WFM, WFO and/or Self Service IVR with call routing technologies, etc.
Supported by colleagues, you will be assigned to projects and guided to successfully deliver/migrate technical solutions.
You will participate in meetings, including those of clients, internal teams, and external partners.
Participate in functional/technical analysis, defining the target solution.
Stay abreast of emerging technologies and industry best practices, market trends, proactively identifying opportunities for improvement, innovation and automation.

Critical Qualifications

Knowledge of Contact Centre solutions or product suites that derive from one or more of the following editors: Genesys, NICE, AWS and/or Google, as well as CRMs.
Capability to work as a team and address customers in manner to upkeep their satisfaction throughout the whole project delivery cycle.
Capability to manage several delivery activities simultaneously as well as priorities.
Cloud based solution delivery experience (CCaaS, Amazon Connect, Twillio, Google).
Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent experience.
Proven experience working with a wide variety of software and hardware technologies, and cloud-based solutions.
Experienced in cloud computing architectures, such as IaaS, CCaaS, PaaS, and SaaS, and experience with serverless technologies.
English & French, spoken and written.
Security Clearance for Federal Government

Preferred Qualifications

Decisive Problem Solver: Proactively addresses challenges with immediate and effective action.
Strategic and Adaptable Thinker: Analyzes problems comprehensively, incorporating new information and perspectives to develop innovative solutions.
Effective and Empathetic Communicator: Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
Highly Adaptable and Resourceful: Masters new situations, demonstrating skillful responsiveness to evolving demands.
Collaborative Team Builder: Actively challenging divisive thinking and fostering a shared sense of purpose.
Dedicated Mentor and Coach: Open to accept guidance, support, and mentorship to foster professional growth.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/25/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

You will participate in the development and configuration of contact centre solutions including AI, NLU, and call routing technologies. Additionally, you will perform functional and technical analysis while collaborating with clients and internal teams to deliver integrated solutions.

Requirements

Candidates must have experience in technical solution integration, specifically with contact centre platforms like Genesys, NICE, AWS, or Google. A bachelor's degree in computer science or a related field is required, along with proficiency in both English and French.

Skills

System integration
Contact centre solutions
CCaaS
Cloud computing
Natural language processing
AI
Chatbots
Voice bots
WFM
WFO
Self service IVR
Call routing
CRM
Technical analysis
Project delivery
Bilingualism

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

System Integration
Contact Centre
CCaaS
IoT
Mobility
5G
Cloud
Cyber Security
Voice
Collaboration
NLU
NLP
AI
WFM
WFO
IVR
Genesys
NICE
AWS
Google
CRM
Amazon Connect
Twilio
IaaS
PaaS
SaaS
Serverless
Technical Analysis
Automation
Project Delivery

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