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Added 33 mins ago
S
Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Serve as a key advisor on financial strategy, risk management, budgeting, forecasting, and business planning
Added 33 mins ago
CI
Beauty Advisor
CLORE INC.
Mississauga, ON
- Up to $17.95 CAD / hour
- Temporary
The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert…
Added 33 mins ago
GV
Assistant Practice Manager
Groupe Vision New Look Inc
Campbell River, BC
- $25 to $28 CAD / hour
- Full-time
This full-time Assistant Manager position is part of a succession plan designed to prepare the successful candidate for future Practice Manager responsibilities in our Campbell River…
Added 33 mins ago
GV
Sales Advisor
Groupe Vision New Look Inc
Mount Pearl, NL
- Full-time
…our fast-paced retail optical environment. This permanent, full-time position is ideal for someone who thrives in a customer-focused setting and enjoys working as part of a dynamic…
Added 48 mins ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are…
Added 48 mins ago
AI
Licensed Automotive Technician - Moncton Chrysler
AutoCanada Inc.
Moncton, NB
- $32 to $51.63 CAD / hour
- Full-time
…Acadian Peninsula, Fundy Shore, Saint John, South East Moncton, Service Department, Fixed Ops, Fixed Operations, Red Seal Service Technician, Service technician, Service Warranty, Auto…
Added 48 mins ago
AI
Automotive Technician - Sherwood Park Hyundai
AutoCanada Inc.
Sherwood Park, AB
- $35 to $43 CAD / hour
- Full-time
…complete multi-point inspections, presenting findings to the Service Advisor. They conduct diagnostics and repairs on various vehicle systems, including brakes, engines, and electrical…
Added 48 mins ago
AI
Service Advisor - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
- $65,000 to $102,000 CAD / year
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 48 mins ago
AI
Service Advisor - Grande Prairie Hyundai
AutoCanada Inc.
Grande Prairie, AB
- $40,000 to $70,000 CAD / year
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 48 mins ago
AI
Front Counter Parts Advisor - Guelph Kia
AutoCanada Inc.
Guelph, ON
- $37,400 to $55,000 CAD / year
- Full-time
The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will…
Added 48 mins ago
AI
Service Advisor
AutoCanada Inc.
Edmonton, AB
- $70,000 to $110,000 CAD / year
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 48 mins ago
AI
Service Advisor - Crowfoot Hyundai
AutoCanada Inc.
Calgary, AB
- $70,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 48 mins ago
AI
Apprentice Automotive Technician - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
- $22 to $25 CAD / hour
- Full-time
…complete multi-point inspections, presenting findings to the Service Advisor. They conduct diagnostics and repairs on various vehicle systems, including brakes, engines, and electrical…
Added 2 hours ago
A
Pre-Sales Solution Consultant
ADP
Mississauga, ON
- $59,300 to $94,800 CAD / year
- Full-time
Locations: Mississauga, GTA, Montreal, Halifax, supporting clients across the Eastern Time Zone
Added 3 hours ago
RI
Damage Insurance Agent (Bilingual)- EN
RBC Insurance
Drummondville, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 3 hours ago
RI
Damage Insurance Agent (Bilingual)- EN
RBC Insurance
Sherbrooke, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 3 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a Trusted HR Advisor, You Will Work Closely With Managers And Leaders To Provide Practical Guidance On a Broad Range Of Human Resources Matters, Including
Added 3 hours ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team…
Added 3 hours ago
R
Branch Manager Advisor
RBC
Wawanesa, MB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 4 hours ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
…clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or…
Added 5 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Act as a subject matter expert for Workday AI products and capabilities, including Workday Self-Service Agent, Agentic AI solutions, and future platform innovations.
Added 6 hours ago
D
Director- M&A Human Capital Due Diligence & Value Creation
Deloitte
Toronto, ON
- Full-time
Beyond leading engagements, you will serve as a trusted advisor to senior client stakeholders, collaborate with multidisciplinary deal teams, mentor and develop high-performing…
Added 6 hours ago
B
Commercial Insurance Advisor- Sales & Service
BrokerLink
Vegreville, AB
- Full-time
We are looking for a Commercial Insurance Advisor to join our Sales & Service Book of Business Team in Alberta on a Permanent Full Time Basis!
Added 6 hours ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Anti-Money Laundering Advisor
Added 6 hours ago
R
Client Advisor
RBC
Conception Bay South, NL
- Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions

Bell

Bilingual Advisor, System Integration

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 26, 2026
Posting language: English
Posted: May 26, 2026

Original job description

Req Id: 429999

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

We are seeking candidates that have technical solution integration experience to join our team. The ideal candidate would have experience in supporting contact centre solutions or have experience in successfully integrating technologies in other verticals/domains. Bell would provide a training program of the editor’s solution and assign mentors to support learning and adaptation of our program as well have candidates have hands-on the solution.

Key Responsibilities

Participate in the development and/or configuration of contact centre solutions (CCaaS), which would include components that relate to Natural Language (NLU/NLP), Conversational Robot (AI – chat/voice Bots), WFM, WFO and/or Self Service IVR with call routing technologies, etc.
Supported by colleagues, you will be assigned to projects and guided to successfully deliver/migrate technical solutions.
You will participate in meetings, including those of clients, internal teams, and external partners.
Participate in functional/technical analysis, defining the target solution.
Stay abreast of emerging technologies and industry best practices, market trends, proactively identifying opportunities for improvement, innovation and automation.

Critical Qualifications

Knowledge of Contact Centre solutions or product suites that derive from one or more of the following editors: Genesys, NICE, AWS and/or Google, as well as CRMs.
Capability to work as a team and address customers in manner to upkeep their satisfaction throughout the whole project delivery cycle.
Capability to manage several delivery activities simultaneously as well as priorities.
Cloud based solution delivery experience (CCaaS, Amazon Connect, Twillio, Google).
Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent experience.
Proven experience working with a wide variety of software and hardware technologies, and cloud-based solutions.
Experienced in cloud computing architectures, such as IaaS, CCaaS, PaaS, and SaaS, and experience with serverless technologies.
English & French, spoken and written.
Security Clearance for Federal Government

Preferred Qualifications

Decisive Problem Solver: Proactively addresses challenges with immediate and effective action.
Strategic and Adaptable Thinker: Analyzes problems comprehensively, incorporating new information and perspectives to develop innovative solutions.
Effective and Empathetic Communicator: Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
Highly Adaptable and Resourceful: Masters new situations, demonstrating skillful responsiveness to evolving demands.
Collaborative Team Builder: Actively challenging divisive thinking and fostering a shared sense of purpose.
Dedicated Mentor and Coach: Open to accept guidance, support, and mentorship to foster professional growth.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/25/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

You will participate in the development and configuration of contact centre solutions including AI, NLU, and call routing technologies. Additionally, you will perform functional and technical analysis while collaborating with clients and internal teams to deliver integrated solutions.

Requirements

Candidates must have experience in technical solution integration, specifically with contact centre platforms like Genesys, NICE, AWS, or Google. A bachelor's degree in computer science or a related field is required, along with proficiency in both English and French.

Skills

System integration
Contact centre solutions
CCaaS
Cloud computing
Natural language processing
AI
Chatbots
Voice bots
WFM
WFO
Self service IVR
Call routing
CRM
Technical analysis
Project delivery
Bilingualism

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

System Integration
Contact Centre
CCaaS
IoT
Mobility
5G
Cloud
Cyber Security
Voice
Collaboration
NLU
NLP
AI
WFM
WFO
IVR
Genesys
NICE
AWS
Google
CRM
Amazon Connect
Twilio
IaaS
PaaS
SaaS
Serverless
Technical Analysis
Automation
Project Delivery

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