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Added 15 mins ago
BI
Regional Manager, Retail Insurance
BMO Insurance
Montreal, QC
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 15 mins ago
FH
Pharmacy Technician
Fraser Health Authority
Vancouver, BC
- $36.26 CAD / hour
- Full-time
…where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the…
Added 15 mins ago
FH
Pharmacy Technician
Fraser Health Authority
Vancouver, BC
- $36.26 CAD / hour
- Full-time
…where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the…
Added 15 mins ago
BI
Licensed Insurance Advisor
BMO Insurance
NS · Nova Scotia, Canada
- Full-time
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Added 15 mins ago
FI
Project Scheduler
Fero International Inc.
Stoney Creek, NB
- Full-time
Relationship Management: ability to build relationships at all levels, and across teams as a trusted advisor, with strong self-awareness.
Added 15 mins ago
CF
Financial Advisor
CI Financial
Toronto, ON
- Full-time
We are currently seeking a Financial Advisor to join our National Accounts team. In this role, the Financial Advisor will develop and maintain the relationships for the Assante Financial…
Added 19 mins ago
HI
Project Manager, Private Equity and M&A Advisory
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- Full-time
HUB International's Private Equity and M&A practice serves as a trusted advisor to private equity firms, family offices, and strategic acquirers actively engaged in the M&A market. We…
Added 19 mins ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
Partnering with Virtual Franchise Banking Advisor(s) to onboard new franchising customers
Added 19 mins ago
Grant Advisor
Government of Alberta
AB
Experience using computer applications, databases, and information management systems.
Added 19 mins ago
Councillor Accountability and Recall Advisor
Government of Alberta
AB
Job Title: Councillor Accountability and Recall Advisor
Added 19 mins ago
Sales Representative - Facility Services
Cintas
Langley (District), BC · Langley, BC
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 31 mins ago
CF
Investment Advisor
CI Financial
North Bay, ON
- Full-time
We are seeking a diligent and detail-oriented Investment Advisor to join our CI Assante team. The ideal candidate will assist in managing client portfolios, developing financial strategies,…
Added 31 mins ago
MV
Cyber Security Analyst
Metro Vancouver
Burnaby, BC
- Full-time
…and cloud security, threat and risk assessment, vulnerability management, and incident response. You are a strategic and analytical thinker who can identify emerging risks, navigate complex…
Added 31 mins ago
CF
Investment Advisor (Kitchener/Waterloo)
CI Financial
Waterloo, ON
- Full-time
We are seeking a diligent and detail-oriented Investment Advisor to join our CI Assante team. The ideal candidate will assist in managing client portfolios, developing financial strategies,…
Added 34 mins ago
C
Financial Advisor Trainee
Co-operators
Oshawa, ON
- Full-time
Additional Information: This/these role(s) is/are currently vacant
Added 34 mins ago
C
Retail Sales Manager
Co-operators
AB · MB · SK · BC · Edmonton, AB
- Full-time
Additional Information: This/these role(s) is/are currently vacant
Added 34 mins ago
BF
Enrolment Services Advisor
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Victoria, BC
- Full-time
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Added 34 mins ago
Senior Communications Advisor
City of Edmonton
AB
As a Senior Communications Advisor, you will be responsible for leading and supervising a team of communications professionals, providing day-to-day communication services, and offering…
Added 34 mins ago
HG
Sales Associate
H&M Group
Montreal, QC
- Part-time
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
Added 34 mins ago
HG
Sales Associate
H&M Group
Mississauga, ON
- Part-time
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
Added 45 mins ago
I
Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $140,000 CAD / year
- Full-time
…consolidation, licence optimization, and disciplined vendor management. As a hands-on individual contributor, you will partner across the organization to strengthen purchasing decisions,…
Added 48 mins ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
…Manager is responsible for leading strategic sales and account management activities for complex customer accounts, owning account strategy, revenue performance, and senior‑level customer…
Added 1 hour ago
4A
Service Coordinator - Peterborough Hyundai
401 Auto
Peterborough, ON
- Full-time
Maintain accurate customer and appointment information in the dealership/service management system.
Added 1 hour ago
O
Director IT Business Management
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…strategic and operational leader to strengthen how Enterprise Information Technology (EIT) plans, allocates and governs technology investment. The Director orchestrates EIT's integrated…
Added 1 hour ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Vaughan, ON
- Full-time
Acquire and update customer information to ensure up to date customer database

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Hybrid

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Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Oct 17, 2026
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Apr 23, 2026

Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 10/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

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More about this job

Responsibilities

The consultant is responsible for planning, installing, configuring, and maintaining client IT infrastructure to ensure optimal performance and reliability. They also provide technical support, resolve end-user productivity issues, and act as a trusted advisor for infrastructure improvements.

Requirements

Candidates must have at least 5 years of industry experience, preferably in a managed services environment, and hold relevant professional certifications. Strong technical knowledge in virtualization, networking, and Microsoft systems is required, along with excellent communication and organizational skills.

Skills

Systems engineering
Virtualization
Active directory
PowerShell
Networking
Troubleshooting
Infrastructure maintenance
Backup systems
Disaster recovery
Microsoft Intune
Configuration manager
ITIL
Server hardware
Security
Consulting
Mentorship

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Microsoft Intune
Configuration Manager
VCP
MCSA
MCSE
CCNA
CCNP
ITIL
Firewalls
VPN
VLAN
DNS
DHCP
SQL
Linux
Workspace ONE UEM
1E Tachyon
Connectwise
ServiceNow
Disaster Recovery
Lifecycle Management
Automation
Scripting
Infrastructure Audits

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