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Added 17 mins ago
I
Oracle Finance Cloud-Lead
IBM
Fredericton, NB
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 47 mins ago
AG
Senior Systems Integration Engineer
ADGA Group Consultants Inc
Ottawa, ON
- $135,000 to $150,000 CAD / year
- Full-time
…opportunity to support an upcoming initiative focused on the development of a new Counter-Uncrewed Aerial Systems (C-UAS) and Uncrewed Aerial Systems…
Added 1 hour ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Specialized IT Consultant with extensive hands-on experience in Microsoft Dynamics 365 CRM, Model-Driven Apps (MDA), Power Pages Portal development, Power Automate,…
Added 1 hour ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Specialized IT Consultant with extensive hands-on experience in Microsoft Dynamics 365 CRM, Model-Driven Apps (MDA), Power Pages Portal development, Power Automate,…
Added 1 hour ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Specialized IT Consultant with extensive hands-on experience in Microsoft Dynamics 365 CRM, Model-Driven Apps (MDA), Power Pages Portal development, Power Automate,…
Added 1 hour ago
I
Oracle Finance Cloud-Lead
IBM
Vaughan, ON
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 1 hour ago
I
Oracle Finance Cloud-Lead
IBM
Hamilton, ON
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 1 hour ago
I
Oracle Finance Cloud-Lead
IBM
Bedford, NS
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 1 hour ago
I
Oracle Finance Cloud-Lead
IBM
Calgary, AB
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 1 hour ago
I
Oracle Finance Cloud-Lead
IBM
AB · Edmonton, AB
- $135,000 to $185,000 CAD / year
- Full-time
…culture of growth and empathy focuses on your long-term career development while valuing your unique skills and…
Added 2 hours ago
V
Primary Care Dietitian
VitalHires
Calgary, AB
- Full-time
Mentors colleagues and dietetic interns in areas of expertise and seeks mentorship to achieve full potential in professional development.
Added 2 hours ago
V
Primary Care Dietitian - Temporary Full Time
VitalHires
Calgary, AB
- Full-time
Mentors colleagues and dietetic interns in areas of expertise and seeks mentorship to achieve full potential in professional development.
Added 2 hours ago
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Project Manager – Architecture
WalterFedy
Calgary, AB
- Full-time
…and execution of difficult and responsible tasks. This prime consultant/client-facing role involves managing moderately complex, multi-disciplinary projects of medium risk to the firm.…
Added 2 hours ago
CO
Manager of Engineering
City of Wetaskiwin
Wetaskiwin, AB
- Full-time
…hands-on leadership role partners closely with the Planning and Development department, to advance the City's vision while fostering a culture of accountability, innovation, continuous…
Added 3 hours ago
C
Investment Specialist
CIBC
Edmonton, AB
- Full-time
…facilitate new client relationships by participating in business development activities within the community of banking centres in which you will…
Added 4 hours ago
A
Relationship Lead - Health Solutions
Aon
Toronto, ON
- Full-time
Conducting annual planning meetings and developing strategies with support from the Delivery Lead (DL) consultant(s), your partner in creating a positive client experience.
Added 4 hours ago
A
Consultant - Delivery Lead, Health Solutions
Aon
Toronto, ON
- Full-time
Aon is looking for a Consultant in Toronto, London (Ontario).
Added 4 hours ago
A
Claims Advocate/Consultant
Aon
Montreal, QC
- Full-time
…your clients and build and implement your individual career development plan with dedicated mentors that will assist you along the…
Added 4 hours ago
A
Senior Risk Consultant
Aon
Toronto, ON
- Full-time
AGRC consists of an enthusiastic team of professionals, with plenty of room for innovation and development. Our clients include organizations of all size, from various sectors. Knowing and…
Added 4 hours ago
A
Retirement Consultant - Defined Contribution Plans
Aon
Toronto, ON
- Full-time
Aon is recruiting a Retirement Consultant - Defined Contribution Retirement Savings Plans to join our growing Small & Medium Enterprise (SME) team.
Added 4 hours ago
A
Consultant – Special Risk under Health Solutions
Aon
Montreal, QC
- Full-time
Aon is looking for a Special Risk Lead - Consultant in Montreal.
Added 4 hours ago
A
Senior Risk Consultant (Cyber & ERM)
Aon
Toronto, ON
- Full-time
AGRC consists of an enthusiastic team of professionals, with plenty of room for innovation and development. Our clients include organizations of all size, from various sectors. Knowing and…
Added 4 hours ago
A
P&C Senior Actuarial Consultant - Professional Services Practice (PSP)
Aon
Montreal, QC
- Full-time
Added 4 hours ago
A
Senior Risk Consultant (Cyber & ERM)
Aon
Calgary, AB
- Full-time
AGRC consists of an enthusiastic team of professionals, with plenty of room for innovation and development. Our clients include organizations of all size, from various sectors. Knowing and…
Added 4 hours ago
A
Senior Risk Consultant (Cyber & ERM)
Aon
Vancouver, BC
- Full-time
AGRC consists of an enthusiastic team of professionals, with plenty of room for innovation and development. Our clients include organizations of all size, from various sectors. Knowing and…

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Hybrid

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Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Oct 17, 2026
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Apr 23, 2026

Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 10/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

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More about this job

Responsibilities

The consultant is responsible for planning, installing, configuring, and maintaining client IT infrastructure to ensure optimal performance and reliability. They also provide technical support, resolve end-user productivity issues, and act as a trusted advisor for infrastructure improvements.

Requirements

Candidates must have at least 5 years of industry experience, preferably in a managed services environment, and hold relevant professional certifications. Strong technical knowledge in virtualization, networking, and Microsoft systems is required, along with excellent communication and organizational skills.

Skills

Systems engineering
Virtualization
Active directory
PowerShell
Networking
Troubleshooting
Infrastructure maintenance
Backup systems
Disaster recovery
Microsoft Intune
Configuration manager
ITIL
Server hardware
Security
Consulting
Mentorship

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Microsoft Intune
Configuration Manager
VCP
MCSA
MCSE
CCNA
CCNP
ITIL
Firewalls
VPN
VLAN
DNS
DHCP
SQL
Linux
Workspace ONE UEM
1E Tachyon
Connectwise
ServiceNow
Disaster Recovery
Lifecycle Management
Automation
Scripting
Infrastructure Audits

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