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Added 20 mins ago
OI
ECE Instructor
Oxford International Education Group
Halifax, NS
- $59,280 USD / year
- Full-time
…and student assessment. Experience with Learning Management Systems (LMS), online learning platforms, and educational technology, preferably…
Added 1 hour ago
T
Audit Manager II, Quality Assurance and Improvement Program- IT Audit (1094)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior IT Developer
TD
Mississauga, ON · Toronto, ON
- Full-time
Work with Business Analysts / Systems Analysts, other technology Developers / Solution Designers to ensure the configuration and custom components meet application requirements and…
Added 1 hour ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst II is responsible for performing loan administration, payment processing, reconciliation,…
Added 1 hour ago
T
Data Platform Engineering Manager
TD
Toronto, ON
- Full-time
The Data Platform Engineering Manager role is responsible for designing, building, and operating the enterprise technology reference data platform that serves as the foundation for…
Added 1 hour ago
T
Data Architect, Technology Data Management
TD
Toronto, ON
- Full-time
The Data Architect, Technology Data Management role is responsible for designing, governing, and evolving the enterprise technology data architecture that underpins the organization's…
Added 1 hour ago
T
Finance Manager
TD
Toronto, ON
- Full-time
The Finance Manager supports the achievement of CPB COO business objectives through financial planning, performance management, strategic analysis, and decision support. The role delivers…
Added 1 hour ago
T
Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
Overseeing collection of data related to credit risk, market risk, and operational risk from multiple data systems across all business segments of the Bank.
Added 1 hour ago
T
.NET/C# Engineer, TD Securities
TD
Toronto, ON
- Full-time
We are looking for a Senior Engineer to join the Securitization Technology team and embrace a broad range of tasks associated with developing application and systems solutions to address…
Added 1 hour ago
OV
Systems Consultant, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
The Systems Consultant plays a key role in the management, optimization, and continual improvement of enterprise productivity, collaboration, and end-user virtualization platforms.…
Added 1 hour ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
…practices, and partnering with HR Centers of Excellence, HR Business Partners, and leadership to enhance the employee…
Added 1 hour ago
M
Senior Manager, Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…and contract execution - while partnering with Operations and Business stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk. In addition, this role…
Added 1 hour ago
J
Assistant Maintenance Manager
JLL
Burnaby, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 1 hour ago
WT
Web Developer (Django Specialist)
Webhorse Technologies
Inuvik, NT
- Full-time
…Centre for Cyber Security. This ensures that our clients' IT systems are protected against potential threats, allowing them to focus on their core business operations without worrying about…
Added 1 hour ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 2 hours ago
DF
Sr Program Manager
Decisive Farming by TELUS Agriculture
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Support the strategic build-out of a TELUS Health Information Exchange by coordinating across HDS, EMR product teams, and external health systems to align architecture, scope, and…
Added 2 hours ago
AC
Inside Sales Account Manager, Eastern Canada
Axis Communications
Montreal, QC · Canada - Montreal
- Full-time
The Inside Sales Account Manager (ISAM) is a key driver of growth within the Axis partner ecosystem. This role focuses on developing, enabling, and managing Authorized Partners to…
Added 2 hours ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 2 hours ago
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Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 2 hours ago
J
Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 2 hours ago
J
Maintenance Manager
JLL
Cambridge, ON
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 2 hours ago
RB
Lead System Administrator
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues…
Added 2 hours ago
EI
Financial Systems Analyst
Ecolab Inc.
Calgary, AB
- Full-time
The Financial Systems Analyst supports the Finance organization by maintaining, optimizing, and enhancing financial systems, reporting tools, and business processes. Reporting to the FP&A…
Added 2 hours ago
XT
Technicien Réseau/Network Technician
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
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Connaissances pratiques de Microsoft Intune et d’Apple Business Manager

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 17, 2026
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Apr 23, 2026

Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 10/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

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More about this job

Responsibilities

The consultant is responsible for planning, installing, configuring, and maintaining client IT infrastructure to ensure optimal performance and reliability. They also provide technical support, resolve end-user productivity issues, and act as a trusted advisor for infrastructure improvements.

Requirements

Candidates must have at least 5 years of industry experience, preferably in a managed services environment, and hold relevant professional certifications. Strong technical knowledge in virtualization, networking, and Microsoft systems is required, along with excellent communication and organizational skills.

Skills

Systems engineering
Virtualization
Active directory
PowerShell
Networking
Troubleshooting
Infrastructure maintenance
Backup systems
Disaster recovery
Microsoft Intune
Configuration manager
ITIL
Server hardware
Security
Consulting
Mentorship

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Microsoft Intune
Configuration Manager
VCP
MCSA
MCSE
CCNA
CCNP
ITIL
Firewalls
VPN
VLAN
DNS
DHCP
SQL
Linux
Workspace ONE UEM
1E Tachyon
Connectwise
ServiceNow
Disaster Recovery
Lifecycle Management
Automation
Scripting
Infrastructure Audits

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