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Added 3 hours ago
A
Health, Safety And Environment Advisor
Actalent
Oshawa, ON
- $43 to $55 CAD / hour
- Full-time
Job Title: Health, Safety and Environment Advisor
Added 4 hours ago
BH
Sr. Safety Advisor
BC Hydro
Prince George, BC
- $109,700 to $138,700 CAD / year
- Full-time
Interpret and apply WSBC OHSR Parts 10 and 19, as well as public safety related legislation, ensuring all requirements are integrated into BC Hydro’s electrical safety programs.
Added 6 hours ago
F
Technical Service Representative
Finning
Elkford, BC
- Full-time
At Finning Canada, we are seeking two permanent, full-time Technical Service Representatives (TSRs) to support our customer in Elkford focusing on 797 F mining trucks. In this…
Added 7 hours ago
R
Relationship Manager Business Markets Intern
RBC
Stellarton, NS
- Full-time
Completion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at…
Added 7 hours ago
P
Managing Director & Strategic Advisor
PwC
Ottawa, ON
- Full-time
Added 7 hours ago
PA
Assistant Service Manager
Pfaff Automotive Partners
Markham, ON
- $110,000 to $130,000 CAD / year
- Full-time
Minimum of 2 years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role.
Added 7 hours ago
SE
Service Advisor
STEP Energy Services
Clairmont, AB
- Full-time
Liaise with the parts professionals ensuring that all shipping, receiving and related tasks are completed efficiently.
Added 8 hours ago
PA
Service Advisor (Don Valley Volkswagen)
Performance Auto Group
Toronto, ON
- Full-time
Don Valley Volkswagen is looking for a Service Advisor to join their dynamic team!
Added 8 hours ago
GC
Senior Analyst SAP Sales & Distribution
Glencore Canada
Laval, QC
- Full-time
Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; locally and globally, to become a trusted advisor in your field of expertise;
Added 8 hours ago
MS
Service Advisor
Midas SCARBOROUGH-NEW MARKET-MARKHAM
Newmarket, ON
- $22 to $25 CAD / hour
- Other
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
Added 8 hours ago
RB
Relationship Manager Business Markets Intern
Royal Bank of Canada
Stellarton, NS
- Full-time
Completion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at…
Added 9 hours ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after sales support to new and existing customers.
Added 9 hours ago
BB
Director, Strategic Advisory
Bond Brand Loyalty
Toronto, ON
- $135,000 to $160,000 CAD / year
…concurrent engagements, you will serve as a trusted strategic advisor to senior client stakeholders, shaping program direction, building governance frameworks, and influencing decisions at…
Added 9 hours ago
CL
Service/Parts Advisor
Charger Logistics Inc.
Calgary, AB
- Full-time
…of our Calgary office who has experience with managing the parts for trucks and trailers. We are looking for a candidate with previous work experience and strong work…
Added 9 hours ago
Parts Advisor – Trainer
Camions Excellence Peterbilt
Laval, QC
Passionate about customer service, collaboration and sharing your knowledge? Put your experience to work by supporting our Parts team, from training new employees to providing excellent…
Added 10 hours ago
CL
Service Advisor
Charger Logistics Inc.
Brampton, ON
- Full-time
Enters order information correctly into the computerized service ordering system to ensure accurate billings including; ensuring all parts are billed out correctly on each line and work…
Added 10 hours ago
Policy Advisor - Continuing Care
Government of Alberta
Calgary, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 11 hours ago
PA
Service Advisor (Performance Mercedes-Benz)
Performance Auto Group
St. Catharines, ON
- Full-time
Performance Mercedes Benz is currently seeking an experienced Service Advisor to join their dynamic team.
Added 11 hours ago
PT
Service Advisor
Premier Truck Group
Hamilton, ON
- Full-time
…experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of…
Added 11 hours ago
HR
Lease Administrator
Halifax Regional Municipality
Dartmouth, NS
- Full-time
Monitor CityWorks – Tenant Services work order queue; advise Tenant Service Coordinators of urgent/high priority requests to ensure prompt attention. Action routine service requests with…
Added 11 hours ago
SA
Service Advisor
Steele Auto Group
St. John's, NL
- Full-time
Steele St. John's Chrysler is on the lookout for a Service Advisor!
Added 11 hours ago
Home Comfort Advisor
Reliance Home Comfort
Kelowna, BC
By joining Reliance as a Sales Advisor you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 12 hours ago
FT
Service Advisor (Vaughan)
Fountain Tire
Vaughan, ON
- Other
Fountain Tire Vaughan, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
Added 13 hours ago
4A
Parts Advisor - North Bay Chrysler
401 Auto
North Bay, ON
- Full-time
Now Hiring: Automotive Parts Advisor – Fuel the Service Team, Deliver Expert Support, and Keep the Shop Running at Full Throttle!
Added 13 hours ago
PA
Parts Advisor (Brampton Chrysler Dodge Jeep Ram)
Performance Auto Group
Brampton, ON
- Full-time
Brampton Chrysler Dodge Jeep Ram is looking for an experienced Parts Advisor to join their team!

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Hybrid

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Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Oct 17, 2026
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Apr 23, 2026

Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 10/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

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More about this job

Responsibilities

The consultant is responsible for planning, installing, configuring, and maintaining client IT infrastructure to ensure optimal performance and reliability. They also provide technical support, resolve end-user productivity issues, and act as a trusted advisor for infrastructure improvements.

Requirements

Candidates must have at least 5 years of industry experience, preferably in a managed services environment, and hold relevant professional certifications. Strong technical knowledge in virtualization, networking, and Microsoft systems is required, along with excellent communication and organizational skills.

Skills

Systems engineering
Virtualization
Active directory
PowerShell
Networking
Troubleshooting
Infrastructure maintenance
Backup systems
Disaster recovery
Microsoft Intune
Configuration manager
ITIL
Server hardware
Security
Consulting
Mentorship

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Microsoft Intune
Configuration Manager
VCP
MCSA
MCSE
CCNA
CCNP
ITIL
Firewalls
VPN
VLAN
DNS
DHCP
SQL
Linux
Workspace ONE UEM
1E Tachyon
Connectwise
ServiceNow
Disaster Recovery
Lifecycle Management
Automation
Scripting
Infrastructure Audits

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