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Added 26 mins ago
Part-time Library Technician (Casual)
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 27 mins ago
Transit Operator - Future Opportunities
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…Operators may be required to participate in emergency management operations as part of the Municipality’s emergency response…
Added 27 mins ago
Associate Director, Asset Services
Cushman & Wakefield
Toronto, ON
Full-time
…flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of…
Added 27 mins ago
Site Administrator, Nuclear Construction
BWXT
Port Elgin, ON
Monitors project progress at site by communicating with Site Supervisors, Site Manager, and Project Manager daily.
Added 27 mins ago
Part-time Library Technician (Casual)
Algonquin College
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 41 mins ago
Shop Manager
Kelly Services (Canada), Ltd.
Mississauga, ON
$75,000 to $85,000 CAD / year
Full-time
The Shop Manager is responsible for overseeing and coordinating the daily operations of the shop, storage yard, fleet, and company equipment. This role plays a critical part in ensuring…
Added 41 mins ago
Transfer Station Operations Manager
Transco Recycling Inc.
Sarnia, ON
Full-time
We are seeking a Transfer Station Operations Manager to oversee the day-to-day operations of our transfer station in Sarnia, Ontario. The successful candidate will lead a team of four…
Added 41 mins ago
Administrative Coordinator/Audit Assistant
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Full-time
…determine the adequacy and effectiveness of the University’s operations, compliance with policy and regulations, and systems of internal control as well as functioning as the Chief Audit…
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Full-time
Serve as the central project manager across Business Development, Regional Directors, Marketing, Sales, Operations, Digital, and other relevant teams.
Added 41 mins ago
Manager, Facilities (Muskoka)
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Full-time
The Manager, Facilities manages a team of Seasonal Facilities Staff, and reports to the Director, Site & Outdoor Centre.
Added 42 mins ago
Project Technologist
Pinchin in Canada
Regina, SK · Saskatoon, SK
Full-time
Pinchin is seeking a Project Technologist to join our Environmental Due Diligence team in Saskatoon. The role reports to the Operations Manager.
Added 42 mins ago
Night Shift Analytical Lab Technician (NMR)
Entegris
Toronto, ON · Canada - Toronto
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Our site in Toronto, CA is seeking an overnight Analytical Lab Technician III to join our team and support the 24/7 operations of the production facility. This position is designed to cover…
Added 42 mins ago
Project Manager
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Full-time
…deliverables, risks, and stakeholder communications. The Project Manager will work closely with technical teams, operations teams, client stakeholders, and DXC leadership to ensure projects…
Added 42 mins ago
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Added 42 mins ago
Modality Supervisor - MRI Diagnostic Imaging
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…delivering excellent patient care. The incumbent will support the manager in overseeing all aspects of modality operations including: quality management; staff productivity and human…
Added 42 mins ago
Modality Supervisor – X-Ray - Multiple sites
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Added 42 mins ago
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Added 56 mins ago
Manager, Arbor & Horticultural Services - Permanent Full-Time
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$117,461 to $131,747 CAD / year
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We are looking for a Manager, Arboricultural & Horticultural Services to join our team.
Added 56 mins ago
Underground Mine Manager
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$200,000 to $220,000 CAD / year
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The Underground Operations Manager is accountable for the safe, compliant, and effective execution of all underground mining activities. The role provides overall leadership for underground…
Added 56 mins ago
Funding and Data Officer
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Added 56 mins ago
Supervisor, Surgical Services, Ambulatory Care, Obstetrics and Medical Device Reprocessing
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$59.28 to $64.17 CAD / hour
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Added 56 mins ago
Culinary Advisor (City of Toronto)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
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Experience leading multi-site food service operations, menu development, quality improvement initiatives, and culinary team coaching.
Added 56 mins ago
Manager of Operations & HR
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We are looking for a Manager of Operations & HR to help lead the operational and people side of our fast-growing haptics and Physical AI company. This is a high-visibility role reporting…
Added 56 mins ago
Warehouse Team Lead
MacDonald Search Group
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$70,000 to $75,000 CAD / year
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Our client is an established food distributor seeking a hands-on Warehouse & Facility Operations Lead to take ownership of daily warehouse execution and facility standards. This is an…

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Workplace: Hybrid
Apply by: Oct 17, 2026
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Apr 23, 2026

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Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 10/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

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More about this job

Responsibilities

The consultant is responsible for planning, installing, configuring, and maintaining client IT infrastructure to ensure optimal performance and reliability. They also provide technical support, resolve end-user productivity issues, and act as a trusted advisor for infrastructure improvements.

Requirements

Candidates must have at least 5 years of industry experience, preferably in a managed services environment, and hold relevant professional certifications. Strong technical knowledge in virtualization, networking, and Microsoft systems is required, along with excellent communication and organizational skills.

Skills

Systems engineering
Virtualization
Active directory
PowerShell
Networking
Troubleshooting
Infrastructure maintenance
Backup systems
Disaster recovery
Microsoft Intune
Configuration manager
ITIL
Server hardware
Security
Consulting
Mentorship

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Microsoft Intune
Configuration Manager
VCP
MCSA
MCSE
CCNA
CCNP
ITIL
Firewalls
VPN
VLAN
DNS
DHCP
SQL
Linux
Workspace ONE UEM
1E Tachyon
Connectwise
ServiceNow
Disaster Recovery
Lifecycle Management
Automation
Scripting
Infrastructure Audits

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