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Added 3 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 3 mins ago
Senior Tax Analyst, Indirect Tax
Lyft
Toronto, ON
…Tax Team. As a Senior Tax Analyst, you will report to the Tax Manager and take full ownership of indirect tax accounting, compliance, audit work streams, and from time to time ad hoc…
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 18 mins ago
I
Manager, Revenue Operations
illumin
Toronto, ON · Greater Toronto Area, Canada
- $130,000 to $150,000 CAD / year
- Full-time
This is an existing hybrid opportunity, working three days per week on-site in our downtown Toronto office
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 19 mins ago
IM
Senior Manager, Technical Support
Ingram Micro
Mississauga, ON
- $150,000 to $165,000 CAD / year
- Full-time
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the…
Added 19 mins ago
Q
Customer Experience Specialist
Quince
Mississauga, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 19 mins ago
Q
Customer Experience Specialist
Quince
Brampton, ON
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 19 mins ago
RU
Field Specialist I, Production Technology Services
Ricoh USA, Inc.
Winnipeg, MB
- Full-time
Production Systems Technology Service Specialist I
Added 19 mins ago
RU
Field Specialist I, Production Technology Services
Ricoh USA, Inc.
Winnipeg, MB
- Full-time
Production Systems Technology Service Specialist I
Added 19 mins ago
S
Software Asset Manager(SAM) & Licensing Analyst
Scalian
Montreal, QC
- Full-time
Bachelor's degree in Computer Science, Information Systems, Business Administration, Data Analytics, or a related field.
Added 19 mins ago
MU
BUSINESS SYSTEMS ANALYST
McMaster University
Hamilton, ON
- Contract
The Business Systems Analyst (I) acts as a technical and consulting resource for routine and moderately complex issues related to various University departments and units with respect to…
Added 19 mins ago
TB
Operations Administrator
The Berkeley
Halifax, NS
- Full-time
Our General Managers are responsible for running the day-to-day operations and people management functions of the business. The Operations Administrator is the support for our management…
Added 19 mins ago
Senior Product Manager - 26434
Enverus
Calgary, AB
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power…
Added 19 mins ago
Consultant, ICT Systems Engineering, Level 3, Epic
Bell
Winnipeg, MB
The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As…
Added 19 mins ago
Territory Manager, CAD/CAM London
Dentsply Sirona, Inc
BC · Canada Home Office, BC
5-7 years successful history selling medical, dental or information systems technology in competitive marketplace. Other industries will be considered based on candidates other strengths…
Added 19 mins ago
Territory Manager, CAD/CAM
Dentsply Sirona, Inc
BC · Canada Home Office, BC
5-7 years successful history selling medical, dental or information systems technology in competitive marketplace. Other industries will be considered based on candidates other strengths…
Added 19 mins ago
MI
Controls Technologist
Magna International
Guelph, ON
- Full-time
- Develop, maintain, troubleshoot, and enhance existing MES, SCADA, HMI, database, and manufacturing software systems to ensure reliability, performance, and business continuity. Maintain…
Added 34 mins ago
S
Clinical Informatics Analyst, Nurse
Sanya’k̓ula
Vancouver, BC
- Full-time
The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing…
Added 34 mins ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 34 mins ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 34 mins ago
TA
Operations Research Developer
Transat AT
Montreal, QC
- Full-time
Deliver solutions in an Agile environment while collaborating with business analysis and information technology teams.
Added 34 mins ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
Must have’s:

Bell

Consultant, ICT Systems Engineering, Level 3, Epic

Winnipeg, MB, Canada

Hybrid

Apply on jobs.bce.ca About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Nov 25, 2026
Work location: For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Experience: Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Posting language: English
Posted: Nov 10, 2026

Original job description

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Summary:

The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Managed Services team, the Consultant will be responsible for delivering managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of client hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling clients to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.

Duties and Responsibilities:

Resolve end-user IT problems, such as software and configuration issues
Investigate, troubleshoot, and resolve support incidents involving our client’s infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on site and remote effort
Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication
Accurately log tickets and resolutions into service desk software management system; maintain vigilant maintenance of this process
Ability to work independently, prioritize existing tickets, and proactively determine which issues require additional attention or need to be escalated to the rest of the team
Prioritize service tickets according to severity
Document and audit all service events and create detailed documentation and reports as required
Implement an infrastructure maintenance routine which includes checking logs, backups and infrastructure resources for problems
Complete IT infrastructure audits to establish a roadmap using current and future researched technology to be the client trusted IT advisor
Research and recommend improvements to the client’s infrastructure that follow industry and vendor best practices
Provide specifications for new infrastructure
Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems
Test and install issued patches in conjunction with software providers and vendors or other third parties
Perform hardware and software upgrades and lifecycle management
Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests
Apply automation and scripting to streamline system administration and deployment tasks
Manage and maintain user access in various infrastructure systems for our clients
Act as a technical resource/consultant during other projects as required
Escalation point for all Managed service issues
Provide mentorship/training to the rest of the team

Qualifications:

Minimum of 5+ years of industry experience, preferably in a Managed Services environment
Professional level certification in any of the following: VCP, MCSA, MCSE, CCNA, CCNP, ITIL
Working knowledge of virtualization technologies including vSphere, vCenter, Hyper-V. Experience working with vSwitches, iSCSI/NFS, HA and clustering.
Working knowledge of Active Directory administration, WSUS, Microsoft Defender for Endpoint, group policy, MS SQL, DHCP, DNS. Experience with Linux is a bonus
Working knowledge of Workspace ONE UEM
Working knowledge of PowerShell scripting and PSAppDeployToolkit
Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP
Extensive Knowledge of Configuration Manager
Extensive experience with iOS/iPadOS, Android and Windows device management using Microsoft Intune
Experience with 1E Tachyon, 1E Shopping and HP Web JetAdmin
Experience with Connectwise, Connectwise Automate, or ServiceNow
Excellent verbal and written communication skills, strong organizational and analytical skills
Ability to work independently as well as part of the team

Requirements:

Valid Driver’s License with access to own vehicle is an asset
Ability to occasionally travel within Manitoba
Overtime as required

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 11/24/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

Apply on jobs.bce.ca About employer

More about this job

Responsibilities

The consultant is responsible for planning, installing, and maintaining client IT infrastructure while resolving end-user productivity issues. They act as a technical advisor, performing audits and implementing improvements to ensure system security, reliability, and performance.

Requirements

Candidates must have at least 5 years of industry experience and hold professional-level certifications such as VCP, MCSA, MCSE, CCNA, or CCNP. Strong technical knowledge of virtualization, networking, and Microsoft infrastructure management is required.

Skills

Systems engineering
Virtualization
Active Directory
PowerShell scripting
Network configuration
Firewall management
Server hardware
Backup systems
Disaster recovery
Microsoft Intune
Configuration Manager
Troubleshooting
IT infrastructure
Security auditing
Technical leadership
Customer support

Benefits

Career development paths
Professional training
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

ICT Systems Engineering
Managed Services
vSphere
Hyper-V
Active Directory
PowerShell
Firewalls
VPN
VLAN
Microsoft Intune
Configuration Manager
Connectwise
ServiceNow
ITIL
VCP
MCSA
MCSE
CCNA
CCNP
Infrastructure maintenance
Lifecycle management
Disaster recovery
Automation
Scripting
System administration
Technical consulting
Security
Hardware
Software
Networking

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Jobs in Canada