Senior Consultant, Professional Services

 Req Id: 433288

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

Reporting to the Senior Manager, Delivery Assurance, the Senior Consultant is responsible for the technical engineering and design of data transmission network solutions. In this role, you will analyze complex business needs, design innovative and resilient network architectures, and drive the detailed engineering process from end to end.

Key Responsibilities

• Analysis & Architecture: Gather and analyze telecommunication and business requirements from clients. Design comprehensive end-to-end network solutions and participate in estimating costs, efforts, and resource planning.
• Solutions Engineering: Lead the detailed engineering of network solutions ranging from simple to highly complex. Produce all necessary technical specifications (engineering designs, diagrams) and ensure seamless integration of new infrastructure into the client’s operating environment.
• Implementation Support: Prepare specific device configurations (routers/switches) and technical implementation plans to be executed by technicians.
• Operational Support: Provide engineering assistance during scheduled night and/or weekend maintenance and deployment windows when project requirements dictate.
• Operations Handoff (Day 2): Document client solutions thoroughly and structure the knowledge transfer to Operational groups, ensuring a seamless transition to "Day 2" operational support.
• Technical Coordination: Coordinate and track deployment activities to ensure all deliverables align with project schedules, quality standards, and technical plans.
• Network Evolution: Proactively recommend system upgrades, hardware replacements, or technology shifts to keep the network infrastructure secure, efficient, and highly performant.
• Testing & Quality Assurance: Design and execute validation and testing plans for the introduction of new solutions. Document defects discovered during implementation and manage their resolution.
• Project Leadership: Lead network engineering projects by coordinating efforts across engineering and operations teams.
• Reporting: Produce and deliver technical reports, performance reviews, or system analyses for clients and senior management upon request.
• Continuous Improvement: Contribute to process improvement initiatives focused on enhancing change quality , operational stability, and deployment efficiency.
• Technical Advisory & Mentorship: Act as a technical expert and coach for junior team members, and serve as a trusted technical advisor to operational business units.

Critical Qualifications

• Education: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or an equivalent technical field.
• Experience: A minimum of 5 to 8 years of relevant experience in IT infrastructure, network engineering, and telecommunications.
• Emerging Technologies: Strong knowledge of Cloud-Native concepts and SRE (Site Reliability Engineering) practices.
• Network Security: Solid understanding of information security systems, including Firewalls, Intrusion Prevention Systems (IPS), and DDoS mitigation architectures (a strong asset).
• Automation: Practical experience in network automation and programming using Python, Ansible, shell scripting, or equivalent frameworks (a strong asset) .
• Hardware & Vendors:
• • Deep expertise with Cisco and Arista platforms (industry certifications like CCIE or ACE are a strong asset).
  • Good knowledge of Palo Alto and Meraki solutions (an asset).
• Protocols & Routing: Strong design experience with LAN/WAN topologies, dynamic routing protocols (BGP, OSPF, EIGRP), and switching architectures.
• Systems Management: Experience in network management and monitoring systems (NMS).

Preferred Qualifications

• Client Focus: Dedication to understanding and prioritizing the operational and business needs of clients.
• Technical Leadership: Proven ability to influence, lead, and coordinate other technical resources on key projects.
• Problem-Solving & Analytical Thinking: High aptitude for troubleshooting and resolving complex architectural anomalies under pressure.
• Autonomy & Time Management: Self-motivated with excellent organizational skills to prioritize multiple high-impact projects.
• Team Collaboration: Strong interpersonal skills to build relationships across engineering, operations, and business teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal 
Work Arrangement: Hybrid
Application Deadline: 11/18/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.