Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
T
Market Risk Manager, Trading Market Risk Stress Testing & Scenario Design (5111)
TD
Toronto, ON
- Full-time
The Market Risk Manager will contribute to scenario design, stress testing methodology, regulatory and management reporting, and ad-hoc analysis of emerging risks. The role will partner…
Added 6 mins ago
T
Finance Manager
TD
Toronto, ON
- Full-time
As part of this team, the Manager, Consolidation plays a critical role in overseeing financial consolidation processes, management reporting, forecasting, and executive financial insights…
Added 6 mins ago
T
Finance Operations Analyst II
TD
Toronto, ON
- Full-time
Review existing processes to identify optimization and improvement opportunities through automation.
Added 20 mins ago
MP
Manager, Application Support
Municipal Property Assessment Corporation
Pickering, ON
- Full-time
Become a Manager, Application Support with MPAC
Added 20 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
The General Manager, Ontario Region, is the engine behind the company’s growth, modernization, and market dominance across Ontario. Reporting directly to the President, this executive…
Added 20 mins ago
S+
Mechanical Project Manager (BAIG)
Smith + Andersen
Toronto, ON
- Full-time
Join Smith + Andersen as a Mechanical Project Manager in the BAIG (Building Assessment and Improvements Group) team at our Toronto office and take meaningful ownership of projects from…
Added 22 mins ago
IS
Quality Assurance Analyst - ESC
Information Services Corporation ISC
Toronto, ON
- Full-time
…tests across complex, multi-component systems. Reporting to the Manager, IT Solutions & Quality Assurance, key responsibilities…
Added 22 mins ago
HI
Account Manager, Employee Benefits and Retirement
HUB International
Brantford, ON · Toronto, ON · Oakville, ON · Markham, ON · St. Catharines, ON
- Full-time
The Employee Benefits Account Manager services and maintains accounts while providing professional and prompt support to our clients, carrier representatives, vendor partners, and HUB…
Added 22 mins ago
FS
PCB Layout Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…Life Sciences & Medical Devices, Space & Satellite, Industrial Automation, Automotive, and Semiconductor engagements. You won't be limited to a single product or industry - your work will…
Added 22 mins ago
MH
Sustainability Analyst
Mattamy Homes
Ottawa, ON
- Full-time
…building your expertise in sustainability analytics, reporting automation and program delivery within a growing area of the…
Added 22 mins ago
Accounting Manager - Insurance - NAR
Volkswagen AG
ON · Pickering, ON
…intercompany accounting processes, and drive process improvements and automation. Lead accounting implementation for new ancillary products and entities, ensuring IFRS compliance and…
Added 36 mins ago
T
Market Risk Manager, Trading Market Risk Stress Testing & Scenario Design (5111)
TD
Toronto, ON
- Full-time
The Market Risk Manager will contribute to scenario design, stress testing methodology, regulatory and management reporting, and ad-hoc analysis of emerging risks. The role will partner…
Added 37 mins ago
A
Identity Management Consultant
Akkodis
Toronto, ON
- Contract
…organizational requirements and at the discretion of the Hiring…
Added 37 mins ago
SM
Identity and Security Automation Specialist – Enterprise Information Technology (EIT)
Saint Mary's University
Halifax, NS
- Full-time
Under the direction of the Manager, Systems and Cybersecurity, the Identity and Security Automation Specialist will:
Added 37 mins ago
KR
AI Architect
KTek Resourcing
Vancouver, BC
- Contract
· Define best practices for APIs, integrations, and automation services.
Added 52 mins ago
AI
Systems Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
…to the project. You will work with the customer, ATS project manager, and the ATS design, assembly, and software teams to design the solutions that meet the customer's requirements. You…
Added 52 mins ago
AI
Systems Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 52 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 52 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 53 mins ago
AE
Senior Financial Accountant
ATCO EnPower
Calgary, AB
- Full-time
We are seeking a Senior Accountant to join our Accounting & Finance team in Calgary. Reporting to the Manager, Financial Reporting, this role is responsible for the consolidation, financial…
Added 1 hour ago
R
Manager, Client Operations
RPIA
Toronto, ON
- Full-time
We are currently seeking a full-time permanent Manager, Client Operations, to join our Client Experience team.
Added 1 hour ago
B
Senior DB2 DBA
BMO
Toronto, ON · SCC
- Full-time
Contribute to continuous improvement initiatives, automation opportunities, and modernization efforts across the database ecosystem.
Added 1 hour ago
B
Innovation and Integration Analyst
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 1 hour ago
B
Analyst, Customer Experience
BMO
Toronto, ON · YNG
- Full-time
· Work with data, technical, and business teams to develop data infrastructure and processes that support effective loyalty program execution, automation, and analytics.
Added 1 hour ago
RO
Engineer
Royal Ontario Museum
Toronto, ON
- $47.98 CAD / hour
- Full-time
Reporting to the Manager, Maintenance & Facility Operations, you will serve as the primary certified operator of ROM's TSSA-regulated boiler plant and associated pressure equipment. Working…

Closed listing

Bell

Senior Manager, ServiceNow Platform Delivery & Transformation

Montreal, QC, Canada

Hybrid

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Workplace: Hybrid
Closing date: Oct 13, 2026
Posting language: English
Posted: Sep 23, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Req Id: 432892

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This role is instrumental in driving enterprise-scale transformation initiatives leveraging ServiceNow capabilities including IT Service Management (ITSM), Order Management for Telecommunications (OMT), and Telecom Service Operations Management (TSOM).

As a senior leader within the ServiceNow Centre of Excellence, you will provide both technical and strategic leadership, ensuring successful delivery of complex initiatives while influencing stakeholders at all levels of the organization. You will thrive in environments characterized by ambiguity, rapid change, and competing priorities, transforming vision into measurable business outcomes.

Key Responsibilities

Lead a multidisciplinary team of ServiceNow product managers, architects, developers, business analysts, and delivery partners.
Own and drive the strategic roadmap, delivery, and continuous evolution of ServiceNow capabilities across ITSM, OMT, and TSOM domains.
Lead large-scale enterprise transformation programs from strategy through execution, ensuring alignment with business objectives and technology roadmaps.
Provide executive-level leadership and communication, presenting recommendations, investment proposals, roadmaps, risks, and progress updates to senior leadership teams.
Partner closely with Business Units, Technology Services, Enterprise Architecture, Operations, Security, and external partners to deliver integrated solutions.
Establish governance, standards, and best practices to ensure platform scalability, reliability, security, and operational excellence.
Translate complex business challenges into innovative technology solutions while balancing short-term execution and long-term strategy.
Lead prioritization, resource planning, and execution across multiple concurrent initiatives and releases.
Foster a culture of accountability, innovation, continuous improvement, and high performance.
Mentor and develop a team of high-performing ServiceNow professionals and future leaders.
Manage complex stakeholder environments and drive alignment across organizations with diverse priorities and objectives.

Critical Qualifications

Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or equivalent practical experience.
10+ years of experience delivering enterprise technology solutions and transformation initiatives.
5+ years of experience leading technical and business teams in complex organizational environments.
Deep expertise with the ServiceNow platform and its enterprise application ecosystem.
Demonstrated experience with:
IT Service Management (ITSM)
Order Management for Telecommunications (OMT)
Telecom Service Operations Management (TSOM)
Proven track record delivering large-scale, cross-functional programs with significant business impact.
Strong executive communication and presentation skills, including experience presenting to Vice Presidents and executive leadership teams.
Exceptional stakeholder management, negotiation, and influencing capabilities.
Strong leadership skills with the ability to guide teams through ambiguity and organizational change.
Proven analytical, problem-solving, and strategic thinking capabilities.

Preferred Qualifications

Experience within Telecommunications, Managed Services, Enterprise Technology, or Digital Transformation environments.
Experience leading ServiceNow platform transformations at enterprise scale.
Understanding of AI-enabled ServiceNow capabilities including Now Assist, AI Agents, Automation Engine, and workflow automation.
Knowledge of Agile delivery methodologies, product management practices, DevSecOps, and modern operating models.
Experience managing strategic vendor and partner relationships.
Strong understanding of ITIL and operational excellence frameworks.
Demonstrated success leading organizations through significant transformation and organizational change.
Strategic thinker with hands-on execution capability and a bias toward delivering measurable business value.
Ability to navigate uncertainty, define direction in ambiguous situations, and successfully execute against evolving priorities.

Leadership

The successful candidate is a highly credible technology leader who combines deep ServiceNow expertise with exceptional business acumen. They are comfortable operating at both executive and technical levels, influencing senior stakeholders, leading through ambiguity, and delivering transformational outcomes across the enterprise. They are recognized for building high-performing teams, fostering collaboration, and driving execution on complex strategic initiatives.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/12/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

About employer

More about this job

Responsibilities

Lead the strategic evolution, delivery, and operational excellence of the ServiceNow platform across critical business and technology domains. Manage multidisciplinary teams to drive large-scale enterprise transformation programs while ensuring alignment with business objectives.

Requirements

Requires a bachelor's degree and over 10 years of experience in enterprise technology solutions and transformation initiatives. Candidates must possess deep expertise in the ServiceNow platform, specifically ITSM, OMT, and TSOM domains.

Skills

ServiceNow
ITSM
OMT
TSOM
Strategic planning
Enterprise transformation
Product management
Stakeholder management
Leadership
Governance
ITIL
Agile
DevSecOps
Workflow automation
AI-enabled solutions
Digital transformation

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
OMT
TSOM
Digital Transformation
Telecommunications
Enterprise Architecture
ITIL
Agile
DevSecOps
AI Agents
Automation Engine
Workflow Automation
Strategic Roadmap
Governance
Operational Excellence
Product Management
Stakeholder Management
Change Management
Managed Services
Now Assist
Technology Leadership
Business Acumen
Cross-functional Leadership
Resource Planning

Report this job