Jobs in Canada

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Added 6 mins ago
DM
Project Engineer/EIT
DMC Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
…Engineer/EIT is responsible for the coordination and delivery of all engineering services required for the Project. This includes a functional support role to the construction / operations…
Added 6 mins ago
SR
Senior Electrical Engineer
Skyline Recruitment Ltd
Kelowna, BC
- $115,000 to $145,000 CAD / year
- Full-time
This is an excellent opportunity for an electrical building services professional who is looking to take the next step in their career, combining technical engineering expertise with…
Added 6 mins ago
A
Architectural Technician
Altis
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 6 mins ago
SR
Mechanical BIM Lead
Skyline Recruitment Ltd
Vancouver, BC
- $95,000 to $115,000 CAD / year
- Full-time
Strong professional experience in BIM coordination, modelling or management within the building services engineering sector.
Added 6 mins ago
UKG Pro WFM Timekeeping Lead- Manager
EY
Toronto, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · AB · Calgary, AB
To qualify for the role, you must have:
Added 6 mins ago
UKG Pro WFM Technical Integrations (Dell Boomi Lead)- Manager
EY
Winnipeg, MB · Toronto, ON · Montreal, QC · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Waterloo, ON · Calgary, AB
To qualify for the role, you must have:
Added 6 mins ago
G
Gestionnaire de projet de déploiement / Deployment Project Manager
Genetec
Remote, Canada
- Full-time
- Remote
Nous recherchons un chef de projet principal en déploiement expérimenté pour rejoindre notre équipe des services professionnels.
Added 6 mins ago
Coordinator, Project (Scarborough)
Aecon
Toronto, ON · Scarborough, ON
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 21 mins ago
G
Deputy Quality Manager
GFT.
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 21 mins ago
Technical Project Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 21 mins ago
PI
Administrative Coordinator
Pinchin in Canada
Mississauga, ON
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
Added 21 mins ago
TM
Manager, HR Services and Operations
The Mustard SEED Society
Calgary, AB
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
Added 35 mins ago
GC
Software Engineer III -Software Engineer III - Temporary Full Time
Game Companies
Vancouver, BC
- Full-time
Reporting to the Engineering Manager, we are seeking an experienced .NET Software Engineer with a strong DevOps background to join our Quality Verification and Standards (QVS) team. In this…
Added 35 mins ago
P&
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 35 mins ago
PP
Account Manager
Preston Phipps Inc
Dartmouth, NS
- Full-time
Depuis 1933, Preston Phipps fournit des produits et des services visant à optimiser les systèmes de distribution de vapeur, ainsi qu’une gamme complète de solutions de vannes, de CVCA, de…
Added 35 mins ago
AT
Central Territory Sales Manager
Allison Transmission
Toronto, ON
- Full-time
The Territory Sales Manager is accountable for achieving the assigned region’s sales and profitability objectives established by Allison Industrial Canada’s business unit leadership. As an…
Added 36 mins ago
GE
Lab Manager
GFL Environmental Inc.
North Vancouver, BC
- Full-time
GFL Environmental Services is focused on reducing, reusing, recycling, recovering, and maximizing value from industrial waste with customers in a broad range of industry sectors. At the…
Added 36 mins ago
Breakdown Detailer
State Window Corporation
Vaughan, ON
Reports to the Senior Breakdown Manager on all matters, the Breakdown Detailer shall ensure to meet all schedules in a timely manner. .
Added 36 mins ago
Breakdown Detailer
State Window Corporation
Vaughan, ON
Reports to the Senior Breakdown Manager on all matters, the Breakdown Detailer shall ensure to meet all schedules in a timely manner. .
Added 36 mins ago
Breakdown Detailer
State Window Corporation
Vaughan, ON
Reports to the Senior Breakdown Manager on all matters, the Breakdown Detailer shall ensure to meet all schedules in a timely manner. .
Added 36 mins ago
UO
Automation Analyst, Capital Projects
University of British Columbia
Vancouver, BC · UBCV | Campus & Community Planning (CCP)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Application Development | Facilities Information and Inventory Systems | Customer Services & Informatics | Facilities
Added 36 mins ago
M
Senior Software Developer
Moneris
Toronto, ON
- Full-time
This role designs and builds secure, scalable backend services, application programming interfaces (APIs), and integrations, including public-facing Java microservices that enable merchant…
Added 1 hour ago
MF
Project Manager
Mako Financial Technologies
Montreal, QC
- Full-time
About the Position: Mako is seeking a Project Manager to lead large-scale, multi-stream digital transformations for our most significant enterprise clients. This role is designed to own the…
Added 1 hour ago
R
Gestionnaire principal, Ingénierie de projets / Senior Manager, Project Engineering
RTX
Mississauga, ON · Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 hour ago
Team Lead, Network
Trans Mountain
Calgary, AB
Must have a valid Class 5 driver’s license

Closed listing

Bell

Senior Manager, ServiceNow Platform Delivery & Transformation

Montreal, QC, Canada

Hybrid

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Workplace: Hybrid
Closing date: Oct 13, 2026
Work location: For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req Id: 432892

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This role is instrumental in driving enterprise-scale transformation initiatives leveraging ServiceNow capabilities including IT Service Management (ITSM), Order Management for Telecommunications (OMT), and Telecom Service Operations Management (TSOM).

As a senior leader within the ServiceNow Centre of Excellence, you will provide both technical and strategic leadership, ensuring successful delivery of complex initiatives while influencing stakeholders at all levels of the organization. You will thrive in environments characterized by ambiguity, rapid change, and competing priorities, transforming vision into measurable business outcomes.

Key Responsibilities

Lead a multidisciplinary team of ServiceNow product managers, architects, developers, business analysts, and delivery partners.
Own and drive the strategic roadmap, delivery, and continuous evolution of ServiceNow capabilities across ITSM, OMT, and TSOM domains.
Lead large-scale enterprise transformation programs from strategy through execution, ensuring alignment with business objectives and technology roadmaps.
Provide executive-level leadership and communication, presenting recommendations, investment proposals, roadmaps, risks, and progress updates to senior leadership teams.
Partner closely with Business Units, Technology Services, Enterprise Architecture, Operations, Security, and external partners to deliver integrated solutions.
Establish governance, standards, and best practices to ensure platform scalability, reliability, security, and operational excellence.
Translate complex business challenges into innovative technology solutions while balancing short-term execution and long-term strategy.
Lead prioritization, resource planning, and execution across multiple concurrent initiatives and releases.
Foster a culture of accountability, innovation, continuous improvement, and high performance.
Mentor and develop a team of high-performing ServiceNow professionals and future leaders.
Manage complex stakeholder environments and drive alignment across organizations with diverse priorities and objectives.

Critical Qualifications

Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or equivalent practical experience.
10+ years of experience delivering enterprise technology solutions and transformation initiatives.
5+ years of experience leading technical and business teams in complex organizational environments.
Deep expertise with the ServiceNow platform and its enterprise application ecosystem.
Demonstrated experience with:
IT Service Management (ITSM)
Order Management for Telecommunications (OMT)
Telecom Service Operations Management (TSOM)
Proven track record delivering large-scale, cross-functional programs with significant business impact.
Strong executive communication and presentation skills, including experience presenting to Vice Presidents and executive leadership teams.
Exceptional stakeholder management, negotiation, and influencing capabilities.
Strong leadership skills with the ability to guide teams through ambiguity and organizational change.
Proven analytical, problem-solving, and strategic thinking capabilities.

Preferred Qualifications

Experience within Telecommunications, Managed Services, Enterprise Technology, or Digital Transformation environments.
Experience leading ServiceNow platform transformations at enterprise scale.
Understanding of AI-enabled ServiceNow capabilities including Now Assist, AI Agents, Automation Engine, and workflow automation.
Knowledge of Agile delivery methodologies, product management practices, DevSecOps, and modern operating models.
Experience managing strategic vendor and partner relationships.
Strong understanding of ITIL and operational excellence frameworks.
Demonstrated success leading organizations through significant transformation and organizational change.
Strategic thinker with hands-on execution capability and a bias toward delivering measurable business value.
Ability to navigate uncertainty, define direction in ambiguous situations, and successfully execute against evolving priorities.

Leadership

The successful candidate is a highly credible technology leader who combines deep ServiceNow expertise with exceptional business acumen. They are comfortable operating at both executive and technical levels, influencing senior stakeholders, leading through ambiguity, and delivering transformational outcomes across the enterprise. They are recognized for building high-performing teams, fostering collaboration, and driving execution on complex strategic initiatives.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/12/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

About employer

More about this job

Responsibilities

Lead the strategic evolution, delivery, and operational excellence of the ServiceNow platform across critical business and technology domains. Manage multidisciplinary teams to drive large-scale enterprise transformation programs while ensuring alignment with business objectives.

Requirements

Requires a bachelor's degree and over 10 years of experience in enterprise technology solutions and transformation initiatives. Candidates must possess deep expertise in the ServiceNow platform, specifically ITSM, OMT, and TSOM domains.

Skills

ServiceNow
ITSM
OMT
TSOM
Strategic planning
Enterprise transformation
Product management
Stakeholder management
Leadership
Governance
ITIL
Agile
DevSecOps
Workflow automation
AI-enabled solutions
Digital transformation

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
OMT
TSOM
Digital Transformation
Telecommunications
Enterprise Architecture
ITIL
Agile
DevSecOps
AI Agents
Automation Engine
Workflow Automation
Strategic Roadmap
Governance
Operational Excellence
Product Management
Stakeholder Management
Change Management
Managed Services
Now Assist
Technology Leadership
Business Acumen
Cross-functional Leadership
Resource Planning

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Work requirements

Jobs in Canada