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Added 6 mins ago
TP
Analyst, Aviation Forecasting and Analytics
Toronto Pearson International Airport
Toronto, ON
- Full-time
…employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards…
Added 6 mins ago
SH
Manager Security Team - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Site Lead, Facilities Support Services, the Manager, SBH Security Team is responsible to support overall security services operations including access…
Added 6 mins ago
VL
Vision Rehabilitation Assistant
Vision Loss Rehabilitation Canada
Hamilton, ON
- Full-time
Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively…
Added 6 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…
Added 6 mins ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Reporting to the Manager of Infection Prevention and Control, the Infection Control Professional (ICP) will act as support with the ongoing implementation, development and…
Added 6 mins ago
SH
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- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients with complex and unpredictable health…
Added 6 mins ago
TP
Early Childhood Development Manager
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- Full-time
We are seeking a dedicated and community-focused Early Childhood Development (ECD) Manager to lead the ‘Na̱mǥis ECD Team in developing and implementing services for parents and children…
Added 6 mins ago
SC
Accounting Manager
Saskatchewan Crop Insurance Corporation (SCIC)
Melville, SK
- Full-time
…trips to the head office to attend onsite divisional meetings, training sessions, employee engagement and team collaboration activities, as well as corporate meetings and…
Added 6 mins ago
BI
Senior Credit Officer, Director - US Insurance
BMO Insurance
Toronto, ON
- Full-time
Added 6 mins ago
J
Manufacturing Engineer
Jamesway
Cambridge, ON
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to the Manufacturing Engineer Manager, the Manufacturing Engineer is responsible for implementing, documenting and improving production processes relating to Safety, Quality,…
Added 6 mins ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 6 mins ago
RP
Digital Marketing Manager
Roylo Partners
Vancouver, BC
- Full-time
We’re looking for a Digital Marketing Manager in Vancouver, BC to oversee day-to-day digital marketing activity and help coordinate campaigns across different channels. You’ll work with…
Added 8 mins ago
C
PT Gas Bar Clerk (51st Street Gas #393) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Reporting to the Gas Bar Manager, responsibilities for this position include the following:
Added 8 mins ago
HI
LPN Case Manager
Home Instead Calgary
Calgary, AB
- Full-time
The LPN Case Manager will work with families who are seeking guidance regarding care options for their elderly loved ones. In this role you will use genuine empathy as well as advanced…
Added 8 mins ago
CK
Enterprise Performance Management Lead System Administrator
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- Full-time
Type of employment: Sr Manager role, Permanent, Full Time (40 hours)
Added 8 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
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- Full-time
Job Description: The Registered Nurse A is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 8 mins ago
BG
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Attend training, information sessions and workshops recommended by Store Manager
Added 8 mins ago
BP
Section Manager, Contract Management (Contract) Talent Pool
Bruce Power
Bruce Power
- Full-time
PMC Project Delivery is seeking an experienced Section Manager, Contract Management to lead a team of Contract Management Specialists responsible for supporting project-critical contracts…
Added 8 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 8 mins ago
B
Mortgage Specialist Associate
BMO
Quebec, QC
- Full-time
Added 8 mins ago
B
Portfolio Assistant
BMO
Vancouver, BC · FBT
- Full-time
…milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 8 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 8 mins ago
B
SENIOR MANAGER, SECURITY AND DISBURSEMENT - Montreal, St. Laurent, Laval, Moncton, Quebec City (Temporary 12 months)
BDC
Moncton, NB · Montreal, QC · Quebec, QC · Laval, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 8 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Montreal
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Montreal, QC
- Full-time
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Added 8 mins ago
MI
Group Manager, Strategic Programs (Merchandising)
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…manages a number of direct and indirect reports. The Group Manager, Strategic Programs is responsible for leading the development, execution, growth, and profitability of key merchandising…

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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