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Added 11 mins ago
PE
Service Lead
Premier Equipment
Orono, ON
- Full-time
…customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is…
Added 11 mins ago
MC
Financial Services Representative - Full Time - 16 Month Contract
Meridian Credit Union
St. Catharines, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 11 mins ago
GT
Senior Representative, Passenger Care (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Passenger Care, this role leads the development, implementation, and continuous improvement of accessibility and passenger care programs across Toronto Pearson…
Added 11 mins ago
PH
Manager, Wellness
Providence Healthcare
Vancouver, BC
- Temporary
Providence Health Care is seeking a Manager, Wellness to lead the development and delivery of organization-wide strategies and initiatives that support the mental health, well-being, and…
Added 11 mins ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
The Facilities Manager will be responsible provide support to all BioScript Business Units in Real Estate, facilities and related project management. The Facilities Manager will oversee the…
Added 11 mins ago
MT
Manager, Instructional Design
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
We are recruiting for a Manager, Instructional Design to join our team in our Toronto, Vancouver or Montreal office. The successful candidate must have a minimum of 5 years of experience in…
Added 11 mins ago
MT
Manager, Instructional Design
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for a Manager, Instructional Design to join our team in our Toronto, Vancouver or Montreal office. The successful candidate must have a minimum of 5 years of experience in…
Added 11 mins ago
MT
Manager, Instructional Design
McCarthy Tétrault LLP
Montreal, QC
- Full-time
We are recruiting for a Manager, Instructional Design to join our team in our Toronto, Vancouver or Montreal office. The successful candidate must have a minimum of 5 years of experience in…
Added 11 mins ago
FC
Digital Delivery Manager
Flatiron Construction Corp
St. Catharines, ON
- Other
…through innovative digital solutions? As the Digital Delivery Manager you will champion our digital transformation efforts in infrastructure construction, leading the integration of Virtual…
Added 11 mins ago
FT
General Labourer, St. Albert
Fountain Tire
St. Albert, AB
- Other
Health, dental, and vision benefit programs for you and your family, including a RRSP program with company matching!
Added 11 mins ago
FT
Automotive Tire Technician
Fountain Tire
Victoria, BC
- Other
Health, dental, and vision benefit programs for you and your family, including a RRSP program with company matching!
Added 11 mins ago
FT
Automotive Tire Technician, Winnipeg Portage Avenue
Fountain Tire
Winnipeg, MB
- Other
Health, dental, and vision benefit programs for you and your family, including a RRSP program with company matching!
Added 11 mins ago
HR
Registered Practical Nurse - 9 West Medicine
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Registered Practical Nurse to work with our Medicine, 9 West Unit in the Acute Inpatient Medicine Program.
Added 11 mins ago
HR
Physiotherapist (HEART)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager of Allied HealthHourly Rate Range: $40.36 - $56.30
Added 11 mins ago
J
Account Executive, Full Cycle
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Sales, this Account Executive, Full Cycle will play a significant role in developing relationships and trust with small businesses in our journey to power the…
Added 11 mins ago
JC
Store Manager
JYSK Canada
Campbell River, BC
- $57,000 to $65,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 11 mins ago
JC
Operations Manager
JYSK Canada
Richmond, BC
- $46,000 to $53,000 CAD / year
- Full-time
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will…
Added 11 mins ago
FB
Assistant Department Manager - Southwest Ontario
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 11 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 11 mins ago
UH
Clinical Coordinator - Medical Solutions
University Health Network
Toronto, ON
- Full-time
…new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical Coordinator will be a key member of the International Patient Program, working within…
Added 11 mins ago
UH
Aide / Porter
University Health Network
Toronto, ON
- Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 11 mins ago
UH
Physiotherapy Assistant
University Health Network
Toronto, ON
- Full-time
Performing cross-functional and/or other administrative duties as needed which will ensure that the program functions efficiently daily
Added 25 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 25 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Moncton, NB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 25 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Langford, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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