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Added 2 mins ago
RE
Project Manager
Rising Edge Group
Regina, SK
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 2 mins ago
LM
Senior Underwriter OR AVP, Executive Underwriter
Liberty Mutual Canada
Vancouver, BC
- Full-time
Reports To: Vice President, Senior Underwriting Manager
Added 4 mins ago
ME
Environmental Project Manager
Millennium EMS Solutions Ltd.
Fort St. John, BC · Sherwood Park, AB · AB · Calgary, AB · Grande Prairie, AB
- Full-time
MEMS is seeking an Environmental Project Manager (s) or Senior Project Manager (s) to join our growing team in Alberta or British Columbia.
Added 4 mins ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 4 mins ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 17 mins ago
R
Senior Product Manager – Identity & Access Management (Okta/Auth0)
Raise
ON · Ontario, Canada
- Contract
We at Raise are hiring a Senior Product Manager – Identity & Access Management (Okta/Auth0) for one of our top clients. After establishing themselves as an industry leader, they’re now…
Added 17 mins ago
C
Senior Project Manager
CBTS
Toronto, ON
- Full-time
OnX's AI & Data practice helps clients build the foundation successful AI programs require - spanning AI & Data Strategy, AI Infrastructure, Data Engineering & Architecture, Analytics &…
Added 17 mins ago
HD
Specialist - Server Support - JWS (35hrs)
Halton District School Board
Burlington, ON
- Full-time
Provide leadership, guidance, and expertise to the Server Team including but not limited to; Senior Analyst - Server Support, Analysts -Server Support, and Network Operations Team to…
Added 17 mins ago
LM
Senior Underwriter OR AVP, Executive Underwriter
Liberty Mutual Canada
Calgary, AB
- Full-time
Reports To: Vice President, Senior Underwriting Manager
Added 17 mins ago
R
Senior Business Process Design & Project Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Business Process Design & Project Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to…
Added 17 mins ago
AS
Engineering Manager
Alliance Search Partners
Mississauga, ON
- Full-time
As the Engineering Manager, you will provide day-to-day engineering and business leadership across two core areas of the business: Land Development projects and Building Engineering…
Added 1 hour ago
Senior Industrial Electrician
ATS Automation
Cambridge, ON
Work with engineering team in concept development of medium to large projects with medium to highly complexity and provide labour estimates for manager review.
Added 1 hour ago
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Senior Product Manager (Credit Cards) - Canada
NerdWallet
Remote, Canada
- $135,000 to $226,000 CAD / year
- Full-time
- Remote
As a Senior Product Manager (Credit Cards), you’ll own and evolve digital experiences that help consumers shop for, compare, and choose the right credit card for their needs. You’ll have…
Added 1 hour ago
Software Development Manager, AWS Transactional Services
Amazon
Toronto, ON
As a Software Development Manager, you will be joining the team that builds Journal Control Plane services and automations at scale. You will be leading a team of software developers…
Added 1 hour ago
RB
Senior Manager, Application Development and Integration
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager will lead key Treasury Management integration projects driving client centric solutions ensuring seamless milestone tracking, transparent reporting, and successful…
Added 1 hour ago
Staff Information Security Engineer - Threat Detection & Response
Visier Solutions Inc
Vancouver, BC
This senior technical IC role owns Visier’s threat detection and response capabilities end-to-end - driving the overarching strategy, tooling engineering, detection content, and incident…
Added 1 hour ago
RR
Manager, Origination Analytics
REV Renewables
Oakville, ON
- $140,000 to $170,000 CAD / year
- Full-time
Excellent communication skills, with the ability to build relationships with internal and external stakeholders, including senior leadership
Added 1 hour ago
PC
Senior Project Manager, Highway Engineer Lead – Eastern Canada Region | Ingénieur(e) principal(e), génie routier – Région de l’Est du Canada
Parsons Corporation
Ottawa, ON
- Full-time
Parsons is seeking a Senior Project Manager, Highway Engineer to lead highway engineering assignments and to contribute to the growth of our transportation practice across Ontario.…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Full-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
HC
Senior Capital Project Manager
Highbury Canco Corporation
Leamington, ON
- Full-time
Senior Capital Project Manager – Manufacturing (Engineering)
Added 1 hour ago
BC
Director of Project Controls
Bird Construction
Mississauga, ON
- $260,000 to $290,000 CAD / year
- Full-time
Senior Manager, People and Culture - Industrial East
Added 1 hour ago
RE
Project Manager
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 1 hour ago
RE
Project Manager
Rising Edge Group
Kelowna, BC
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 1 hour ago
RE
Project Manager
Rising Edge Group
Regina, SK
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 1 hour ago
RE
Project Manager
Rising Edge Group
AB · Edmonton, Alberta
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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