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Added 1 min ago
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Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
…detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational…
Added 1 min ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 1 min ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 15 mins ago
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Senior Product Manager – Identity & Access Management (Okta/Auth0)
Raise
ON · Ontario, Canada
- Contract
We at Raise are hiring a Senior Product Manager – Identity & Access Management (Okta/Auth0) for one of our top clients. After establishing themselves as an industry leader, they’re now…
Added 15 mins ago
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Senior Project Manager
CBTS
Toronto, ON
- Full-time
Currently we are seeking a Project Manager to drive client-based Professional Services engagements within our Cloud, Data & AI group - including cloud migration and modernization, data…
Added 15 mins ago
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Senior Consultant/Manager - Treasury Transformation
Deloitte
Toronto, ON
- Full-time
Experience integrating SAP with external trading platforms (e.g., FXall, 360T) and market data providers (Bloomberg, Refinitiv).
Added 15 mins ago
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Associate Director, Paid Social
Monks
Toronto, ON
- Full-time
Passion for crunching numbers and analyzing data in core platforms like Google Analytics and Meta Business Manager, while navigating Excel spreadsheets and Google sheets
Added 45 mins ago
TU
Communication and Design Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Communication & Design Specialist reports to the Senior Manager, VPA Internal Communications. This position works as part of the VPA Internal Communications team, which is part of the…
Added 45 mins ago
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Project Manager
ProxyLink
Toronto, ON
- $110 to $115 CAD / hour
- Contract
Define and execute product vision, strategy, objectives, and delivery plans in collaboration with business stakeholders, technical teams, vendors, and senior leadership.
Added 46 mins ago
Assistant Manager, Product Management Design & Solutions
Scotiabank
Toronto, ON
The Assistant Manager, Product Management Design & Solutions supports delivery of the Global AML Transformation program & assigned projects and day to day support activities. Working…
Added 46 mins ago
Product Manager Senior - Supply Chain Technology
Acuity Inc.
Brossard, QC
Acuity is seeking a Senior Product Manager – Product Management Tech (Supply Chain) to own the strategy, roadmap, delivery, and continuous improvement of technology products supporting…
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Senior Product Manager (Credit Cards) - Canada
NerdWallet
Remote, Canada
- $135,000 to $226,000 CAD / year
- Full-time
- Remote
As a Senior Product Manager (Credit Cards), you’ll own and evolve digital experiences that help consumers shop for, compare, and choose the right credit card for their needs. You’ll have…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Full-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
HC
Treasury Funding Associate
Hyundai Capital
Toronto, ON
- Full-time
…users, obtained through Bloomberg and other Treasury financial data platforms, and prepare analytical reporting and dashboards for senior management. Support swap trade execution with the…
Added 2 hours ago
HC
Treasury Funding Associate
Hyundai Capital America
Toronto, ON
- Full-time
…users, obtained through Bloomberg and other Treasury financial data platforms, and prepare analytical reporting and dashboards for senior management. Support swap trade execution with the…
Added 2 hours ago
DI
Senior Applied Intelligence Platform Engineer
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a Senior Applied Intelligence Platform Engineer to join our dynamic team and work with one of client.
Added 2 hours ago
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Senior Database Specialist
Walker
Niagara Falls, ON
- Full-time
We’re looking for a Senior Database Specialist to join our team and play a key role in supporting and evolving our SharePoint, SQL Server, Microsoft Access, reporting, and data integration…
Added 2 hours ago
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Financial Crime Risk Investigator I (5512, 5513)
TD
Toronto, ON
- Full-time
Act as a senior operational subject matter expert by providing technical guidance and support for Electronic Fund Transfer Reporting (EFTR) regulatory reporting activities.
Added 2 hours ago
HH
Senior Project Manager- ERP
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As the Senior Project Manager- ERP you will be responsible for delivering the objectives of ERP-focused programs and projects, including the implementation of Microsoft Dynamics 365 (D365).…
Added 3 hours ago
RH
Senior Payroll Manager
Robert Half
Vancouver, BC
- $125,000 to $150,000 CAD / year
- Full-time
Proven track record with large ERP platforms (Workday preferred; SAP or Oracle acceptable) and payroll transformation initiatives
Added 3 hours ago
OR
Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 3 hours ago
UO
Communication and Design Specialist
University of British Columbia
Vancouver, BC · UBCV | Walter C. Koerner Library (KLIB)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Communication & Design Specialist reports to the Senior Manager, VPA Internal Communications. This position works as part of the VPA Internal Communications team, which is part of the…
Added 3 hours ago
Manager, AML/ATF Screening Models and Analytics, Global AML
Scotiabank
Toronto, ON
Strong understanding of systems architecture, data flows, upstream/downstream dependencies, and interactions across multiple technology platforms.
Added 3 hours ago
T
AVP, Analytics, Insights and AI, AI Product
TD
Toronto, ON
- Full-time
Apply technical product judgment on model, data, retrieval, agentic design, evaluation, architecture, integration, human oversight, reliability, latency, scalability and cost decisions.
Added 3 hours ago
Senior Manager, Social & Integrated Campaigns
Later
Vancouver, BC
We’re looking for a Senior Manager, Social & Integrated Campaigns to develop and bring to life differentiated, platform-native campaigns across organic social, influencer, and CTV.

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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