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Added 14 mins ago
GT
Senior Representative, Passenger Care (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Passenger Care, this role leads the development, implementation, and continuous improvement of accessibility and passenger care programs across Toronto Pearson…
Added 14 mins ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
The Facilities Manager will be responsible provide support to all BioScript Business Units in Real Estate, facilities and related project management. The Facilities Manager will oversee the…
Added 14 mins ago
UH
Clinical Coordinator - Medical Solutions
University Health Network
Toronto, ON
- Full-time
…generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical Coordinator will be a key member of the International Patient Program,…
Added 27 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
Interview process: 1 round via Microsoft Teams with a Senior Manager (approximately 45 minutes).
Added 27 mins ago
W
Construction Senior Scheduler
Webuild
Toronto, ON
- Full-time
Webuild (Astaldi) is seeking a Construction Senior Scheduler for the Pape Tunnel and Underground Stations (PTUS) Project on the Ontario Line (Metrolinx) in Toronto. Reporting…
Added 27 mins ago
PD
Senior Construction after-disaster Project Manager
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
We’re looking for a Senior Restoration Project Manager who can confidently own high-volume, high-complexity projects from start to finish. You’ll be the primary decision-maker on files,…
Added 27 mins ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- $100,000 to $132,000 CAD / year
- Full-time
The Senior Manager, Learning, Development & Engagement will help strengthen leadership, collaboration, communication and engagement across Central Pharmacy Services. This role shapes and…
Added 27 mins ago
R
Customer Relationship Management Manager
Rates.ca
Welland, ON
- $85,000 to $105,000 CAD / year
- Full-time
Reporting to the Director of Brand, the CRM Manager owns how we engage clients across the full policy lifecycle, from onboarding through service, renewal, and cross-sell, using Braze as our…
Added 27 mins ago
UI
Ingénieur(e) qualité et conformité / Quality and Compliance Engineer
Upbrella International
Boucherville, QC
- Full-time
Minimum de deux (2) ans d'expérience en assurance qualité, conformité réglementaire ou rédaction technique; un profil plus senior sera également considéré
Added 27 mins ago
M
Intermediate Civil Engineer
McElhanney
Salmon Arm, BC
- Full-time
…experienced engineer, you will be second in command to our senior engineer. Not only is this an amazing opportunity for you to step into a key role that will help you take your career to…
Added 28 mins ago
MI
Accounting Manager (CPA) – Insurance Brokerage | Hamilton, ON
Morison Insurance Brokers Inc.
Hamilton, ON
- Full-time
This is the senior finance seat in a growing, owner-led business. You'll report directly to the Director - IT, Admin and Finance and be the person leadership relies on to understand the…
Added 28 mins ago
CO
Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System - REPOST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Manager, HR Technology & Analytics, the Organizational Change Management (OCM) Lead will drive end-to-end change strategy and execution for enterprise-wide implementation…
Added 44 mins ago
C
Technical Program Manager, AI Programs
Caseware
Toronto, ON
- Full-time
We are seeking a Technical Program Manager (TPgM), AI Programs to drive the planning, coordination, and delivery of Caseware's AI roadmap across our Firm and Solution portfolios. This role…
Added 44 mins ago
UO
Governance Support Coordinator
University of Alberta Students' Union
Edmonton, AB
- Full-time
…and provides administrative support to the UASU executive and senior leadership, Students’ Council, various governance committees, the elections office, student representative associations,…
Added 58 mins ago
DH
Community Outreach Engagement Supervisor, FT
Dixon Hall
Toronto, ON
- Full-time
…Community Outreach Engagement Supervisor. Reporting to the Senior Manager, Shelter Services, the Community Outreach Engagement Supervisor is responsible for providing supervisory support…
Added 58 mins ago
S
Senior Audit Manager, Model, Data and AI Audit
Scotiabank
Toronto, ON
- Full-time
Internal Audit is hiring a Senior Audit Manager within Model, Data and AI Audit team. This role will provide an independent and objective assurance over the design and operating…
Added 58 mins ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Senior Product Analyst, Core Payment Products
Added 58 mins ago
WU
Programming Coordinator
Western University
London, ON
- Contract
Reporting to the Residence Area Manager, the Programming Coordinator is a key member of the Residence Life Management Team in addressing the transitional needs of our incoming students. In…
Added 58 mins ago
PM
Human Resources and Health & Safety Generalist
Prime Management Group Inc.
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
…Working closely with the Human Resources and Health & Safety Manager and operational leaders, you will take substantial ownership of day-to-day HR and Health & Safety…
Added 58 mins ago
TO
Manager, Digital Transformation and Delivery
Town of Georgina
Georgina, ON
- $148,377.6 to $173,580.8 CAD / year
- Full-time
…digital services and designated enterprise applications. The Manager leads digital transformation, web and online services, CRM and Salesforce, case and work management solutions, custom…
Added 58 mins ago
WI
Experienced Change Management Specialist
WSP in Canada
Toronto, ON
- Full-time
As a Change Management Specialist/ Project Manager, you'll play a pivotal role in helping clients adapt, adopt, and thrive through workplace modernization initiatives, office relocations,…
Added 58 mins ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
5+ years of experience as a Value Stream Owner, Product Manager, Technical Product owner, or Senior Business Systems Analyst
Added 59 mins ago
SS
Health Care Aide | Temporary, Full-Time | Days 7:00am-3:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
Medicine Hat, AB
- Full-time
Reporting to a Wellness Manager, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 59 mins ago
CT
Associate Manager, Store Operations (18 Month Contract)
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
…stakeholder analysis. Make recommendations to the Best Practice Manager on the best approach for delivery of a national…
Added 59 mins ago
CT
Senior Analyst, ORM & Third-Party Risk
Canadian Tire Corporation
Oakville, ON
- Full-time
The Senior Analyst, ORM & Third-Party Risk will report to Manager, Third-Party Risk and primarily support the organization's Third-Party Risk Management program while also contributing to…

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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