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Added 1 min ago
Senior Advisor, Environmental Stakeholder Liaison
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON
The successful candidate may also be assigned to support relationship management, develop guidance and tools to support stakeholder engagement, and prepare outreach and engagement materials…
Added 1 min ago
TS
Dental Receptionist
Transcend Specialized Dentistry
Vancouver, BC
- Full-time
Tech-savvy with experience in CRM or practice management software
Added 1 min ago
BP
Section Manager, Contract Management (Contract) Talent Pool
Bruce Power
Bruce Power
- Full-time
…innovative nuclear projects like our multi-year Life Extension Program. Supporting this work onsite offers interesting and impactful…
Added 1 min ago
A
Senior Software Developer
Autodesk
Toronto, ON · ON · BC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are seeking a Senior Full-Stack Staff Engineer to provide hands-on technical leadership across our web platform and digital experience ecosystem. This role will be responsible for…
Added 1 min ago
S
Electrical Engineer in Training
Stantec
London, ON
- Full-time
Assist Senior Engineers with overhead and underground distribution systems designs for various utilities including Toronto Hydro, Enwin, Alectra, Hydro One, etc. as per all related codes…
Added 1 min ago
Senior Tax Manager - Global Compliance and Reporting - Calgary
EY
AB · Calgary, AB
As a Senior Tax Manager, you will be a part of our Global Compliance & Reporting (GCR) group. In this role, you will develop the technical proficiency and connectivity to address client…
Added 16 mins ago
GT
Senior Representative, Passenger Care (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…stakeholder engagement and awareness activities, monitoring program effectiveness and passenger feedback, participating in capital and operational projects, and overseeing…
Added 16 mins ago
Business Analyst Scrum Master
Capgemini
Montreal, QC
Communicate project status, risks, dependencies, and decisions to senior management.
Added 16 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join our engineering team and contribute to modern solutions for contact center environments.
Added 30 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
…institution offering a comprehensive range of banking, wealth management, and capital markets products and services to individuals, businesses, and institutional clients globally. The…
Added 30 mins ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- $100,000 to $132,000 CAD / year
- Full-time
The Senior Manager, Learning, Development & Engagement will help strengthen leadership, collaboration, communication and engagement across Central Pharmacy Services. This role shapes and…
Added 30 mins ago
R
Customer Relationship Management Manager
Rates.ca
Welland, ON
- $85,000 to $105,000 CAD / year
- Full-time
…regulated, trust-driven industry, so the work demands equal parts technical fluency, analytical rigour, and the interpersonal skill to build confidence with…
Added 30 mins ago
UI
Ingénieur(e) qualité et conformité / Quality and Compliance Engineer
Upbrella International
Boucherville, QC
- Full-time
Minimum de deux (2) ans d'expérience en assurance qualité, conformité réglementaire ou rédaction technique; un profil plus senior sera également considéré
Added 30 mins ago
H
Senior Geotechnical Engineer
Hays
Sudbury, ON
- $115,000 to $140,000 CAD / year
- Full-time
As a Lead Geotechnical Engineer, you will join a growing technical team responsible for the safe operation, management, and long-term performance of a large and complex tailings storage…
Added 30 mins ago
M
Intermediate Civil Engineer
McElhanney
Salmon Arm, BC
- Full-time
…experienced engineer, you will be second in command to our senior engineer. Not only is this an amazing opportunity for you to step into a key role that will help you take your career to…
Added 31 mins ago
CO
Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System - REPOST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Manager, HR Technology & Analytics, the Organizational Change Management (OCM) Lead will drive end-to-end change strategy and execution for enterprise-wide implementation…
Added 31 mins ago
CL
Senior Door & Dock Technician ( 1 Year Required )
Crown Lift Trucks ULC
Windsor, ON
- $30 to $42 CAD / hour
- Full-time
Lead on-site work activities while coaching and developing apprentices in technical skills and safe work practices.
Added 46 mins ago
SC
Data Analyst/NextGen Biomechanist, Olympic Program
Swimming Canada
Ottawa, ON
- Full-time
Position Data Analyst/NextGen Biomechanist, Olympic Program
Added 46 mins ago
C
Technical Program Manager, AI Programs
Caseware
Toronto, ON
- Full-time
3+ years in technical program management, product operations, or a related discipline in SaaS or platform environments, including cross-functional program delivery.
Added 1 hour ago
R
Delivery Lead - Data & AI
Raise
Mississauga, ON
- Full-time
…owners and due dates and drive items to closure. Anticipate technical, data, vendor, governance, security, business-readiness and environment constraints before they threaten a milestone,…
Added 1 hour ago
S
Senior Audit Manager, Model, Data and AI Audit
Scotiabank
Toronto, ON
- Full-time
Internal Audit is hiring a Senior Audit Manager within Model, Data and AI Audit team. This role will provide an independent and objective assurance over the design and operating…
Added 1 hour ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
The Senior Product Analyst is a key functional expert responsible for the detailed, hands-on execution and advancement of product initiatives within the Product Management Group.
Added 1 hour ago
TO
Manager, Digital Transformation and Delivery
Town of Georgina
Georgina, ON
- $148,377.6 to $173,580.8 CAD / year
- Full-time
…development, source control, code review, automated testing, release management, environment management, CI/CD and technical…
Added 1 hour ago
WI
Experienced Change Management Specialist
WSP in Canada
Toronto, ON
- Full-time
As a Change Management Specialist/ Project Manager, you'll play a pivotal role in helping clients adapt, adopt, and thrive through workplace modernization initiatives, office relocations,…
Added 1 hour ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
5+ years of experience as a Value Stream Owner, Product Manager, Technical Product owner, or Senior Business Systems Analyst

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

Apply About employer

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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