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Added 14 mins ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reporting directly to the Go to Market Manager, Ecosystem Integration, the incumbent is responsible for supporting the operational execution, day-to-day governance tracking, and pricing and…
Added 30 mins ago
WL
Market Manager - Data Center & Energy
Weidmuller Ltd
Markham, ON
- $140,000 to $160,000 CAD / year
- Full-time
Position: Market Manager - Data Center & Energy
Added 45 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 45 mins ago
M
CyberArk Operations Analyst (Idira)
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…operational activities, and user inquiries while ensuring service delivery aligns with established service level agreements…
Added 45 mins ago
O
Senior Project Manager
OnX
Toronto, ON
- Full-time
Currently we are seeking a Project Manager to drive client-based Professional Services engagements within our Cloud, Data & AI group - including cloud migration and modernization, data…
Added 1 hour ago
SS
Security Operations Team Lead
Safe Software
Remote, Canada
- $126,000 to $137,000 CAD / year
- Full-time
- Remote
…engineering discipline, including 1–2 years leading a team - as a manager, team lead, or technical lead with formal ownership of others'…
Added 1 hour ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
Bring strong technical credibility to client conversations, with the ability to explain modern data platforms, analytics, AI enablement, governance, and delivery approaches in a way that is…
Added 1 hour ago
E
Technical Program Manager
E-Solutions
Vancouver, BC
- Full-time
Principal Technical Program Manager – Retail Technology
Added 1 hour ago
Assurance Facilitator Excellence Manager (18-Month Contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Working with Audit leadership, Professional Practice, subject-matter resources and Learning teams, the Manager will set standards and oversee the facilitator lifecycle - from facilitator…
Added 1 hour ago
Junior Business Analyst
Government of Alberta
AB
The Citizen Experience branch within Digital Design and Delivery (DDD) is accountable for supporting ministry programs through the planning, development, delivery and operations of…
Added 1 hour ago
BU
Animal Care Technician
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Manager, Animal Care, the Animal Care Technician is accountable for day-to-day care and oversight of animals housed in university research facilities, and is responsible…
Added 1 hour ago
J
Senior Project Manager
JLL
Edmonton, AB · Calgary, AB
- Full-time
…lifecycle. From initial strategy and design through construction delivery and occupancy, PDS experts help clients optimize their capital investments, minimize risk, and achieve their…
Added 2 hours ago
C
Manager, Financial Reporting & Special Projects-EN
CAE
Montreal, QC
- Full-time
As Manager, Financial Reporting & Special Projects you will lead and coordinates strategic projects within the finance organization. You will report to the Director Finance and Assistant…
Added 2 hours ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
The Manager, Building Services & Capital Projects, is accountable to the Senior Director, Housing Operations. The Manager of Building Services & Capital Projects is responsible for the…
Added 2 hours ago
O
Principal Product Manager (OpenText Business Network - Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
…knowledge workers - and we’re looking for a Principal Product Manager to lead our strategic efforts to define and drive the strategy, roadmap, and execution of healthcare connectivity,…
Added 2 hours ago
RM
Advisor Asset Management Peel Housing Corporation
Regional Municipality of Peel
Mississauga, ON
- Other
Define and maintain asset condition data, asset lifecycle methodologies, levels of service, performance criteria, and asset/service risk frameworks to support effective service delivery and…
Added 3 hours ago
GM
Software Engineering Manager - Vehicle Data Platform
General Motors
Oshawa, ON · Markham, ON
- Full-time
Own delivery of the software in your team's areas, which can include the control plane, the data plane, the SDK, and the unified logging infrastructure, across Android, Linux, and QNX, from…
Added 3 hours ago
MI
Assistant Purchasing Manager
Magna International
Toronto, ON
- Full-time
…our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information…
Added 3 hours ago
AI Product Management Coach
Capco
Toronto, ON
Strong Product Manager/Product Owner capabilities, with experience taking opportunities from identification and prioritisation through delivery, ownership, maintenance, and continuous…
Added 3 hours ago
Senior Manager, Software Engineering
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Manager, Software Engineering. Could It Be You?
Added 3 hours ago
M
Technical Project Manager, Testing
MNP
Montreal, QC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 3 hours ago
International Tax Advisory Services - Manager or Senior Manager - Pillar Two
EY
Montreal, QC · Quebec, QC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager or Senior Manager. This role will give you the opportunity to work on…
Added 3 hours ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is looking for a Senior Project Manager to join our Digital Delivery team. You'll lead cross-functional teams through medium and large-scale digital and AI projects, ensuring…
Added 3 hours ago
Delivery Manager
Konrad
Toronto, ON
Konrad is looking for an experienced Delivery Manager to drive the seamless execution and delivery of our digital and AI solutions. You've successfully managed cross-functional project…
Added 3 hours ago
C
Manager, Financial Reporting & Special Projects
CAE
Montreal, QC
- Full-time
As Manager, Financial Reporting & Special Projects you will lead and coordinates strategic projects within the finance organization. You will report to the Director Finance and Assistant…

Bell

Senior Manager, Training Program Management

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Req Id: 432988

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Summary

The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs that enable employee performance, productivity, and operational readiness.

As the Senior Manager, Training Program Management, you will play a pivotal role in shaping and executing the training strategy, ensuring our programs evolve alongside changing business priorities, technologies, and workforce needs. You will lead a team responsible for delivering impactful and scalable learning solutions while partnering closely with Operations, business leaders, subject matter experts, and cross-functional teams. You will be responsible for national training programs across support agents, BTS technicians and field operations technicians.

Key Responsibilities

Training Strategy & Leadership: Lead the development and execution of training strategies and programs aligned with organizational priorities, operational requirements, and evolving workforce capabilities.
Program Management & Governance: Oversee the end-to-end training portfolio, from needs identification and prioritization through development, deployment, measurement, and continuous improvement.
Business & Operational Partnership: Build strong relationships with Operations, leadership teams, subject matter experts, and cross-functional partners to understand business needs and translate them into effective learning solutions.
Workforce Readiness: Ensure employees have the knowledge, skills, and resources required to successfully adopt new technologies, processes, products, and ways of working.
Learning Innovation & Transformation: Champion new approaches to learning, including digital learning, automation, AI-enabled solutions, immersive learning, and other emerging technologies that improve effectiveness and scalability.
Learning Experience & Content Evolution: Drive the evolution of training content and delivery methods to create engaging, accessible, relevant, and learner-focused experiences.
Performance Measurement & Insights: Establish clear measures of training effectiveness, leverage feedback and data to identify opportunities, and demonstrate the impact of learning programs on employee and operational performance.
Operational Efficiency & Continuous Improvement: Identify opportunities to simplify processes, optimize training delivery, reduce manual effort, and increase the scalability and efficiency of the training organization.
Change & Transformation Leadership: Support major organizational and technology transformations by ensuring training strategies are integrated into change and deployment plans and employees are prepared for successful adoption.
People Leadership: Develop, coach, and lead a high-performing team while fostering accountability, collaboration, innovation, inclusion, and continuous development.
Portfolio Adaptability: Respond to emerging business priorities and evolving operational requirements, adjusting resources and training programs to ensure the organization remains agile and responsive.

Critical Qualifications

Bachelor’s degree in Business Administration, Engineering, Education, Human Resources, Organizational Development, Communications, Technology, or a related field.
Demonstrated experience leading complex training programs or portfolios in a large organization.
Experience managing and developing teams, including employees working across multiple locations or in virtual/hybrid environments.
Experience supporting large-scale operational, technology, or organizational transformation or process improvement initiatives is considered a strong asset.
Experience working in an operational, technical, telecommunications, or field-services environment is considered an asset.

Technical Qualifications

Strong program and project management capabilities, including planning, prioritization, risk management, execution, and performance tracking.
Advanced proficiency in Microsoft Excel, PowerPoint, Word and collaboration tools.
Strong proficiency and understanding of AI technologies, including Microsoft Copilot, and the ability to identify and implement practical use cases.
Experience leveraging data, analytics, dashboards, and employee feedback to measure learning effectiveness and inform decisions.
Experience with Learning Management Systems, digital learning platforms, content development tools, or similar learning technologies is considered an asset.
Experience with automation, immersive learning, or other emerging learning technologies is considered an asset.

Leadership

Strong strategic thinking, analytical, problem-solving, and organizational skills.
Excellent communication, presentation, and stakeholder management abilities.
Proven ability to build trusted relationships and influence across functions and leadership levels.
Ability to translate complex operational and technical requirements into clear learning strategies and solutions.
Demonstrated ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
Passion for innovation, employee development, and creating meaningful learning experiences.
Demonstrated ability to lead through ambiguity, transformation, and organizational change.
Experience coaching, developing, and inspiring high-performing teams.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/19/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The Senior Manager will lead the development and execution of national training strategies to improve employee performance and operational readiness. They will manage a high-performing team while partnering with cross-functional leaders to integrate AI-enabled solutions and innovative learning methodologies.

Requirements

Candidates must hold a bachelor's degree and possess significant experience in leading complex training portfolios within large organizations. Proficiency in project management, data analytics, and modern learning technologies is essential for success in this role.

Skills

Training strategy
Program management
Leadership
Operational readiness
Change management
AI technologies
Data analytics
Stakeholder management
Instructional design
Performance measurement
Digital learning
Strategic planning
Communication
Problem solving
Project management
Coaching

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

Training Program Management
Applied AI
Operational Support
Transformation
Learning Solutions
Microsoft Copilot
Fibre Networks
5G Networks
Digital Learning
Immersive Learning
Automation
Performance Tracking
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Learning Management Systems
Telecommunications
Field Operations
Change Leadership
Strategic Thinking
Stakeholder Management
Organizational Development
Employee Development
Data-driven Decision Making
Hybrid Work
Project Management
Governance
Content Evolution
Operational Efficiency
Innovation

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