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Added 3 mins ago
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Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
…infrastructure programs that underpin Bell AI Fabric's national data centre platform. This role combines portfolio-level MEP governance with ownership of the electrical infrastructure…
Added 3 mins ago
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Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Senior Quality Engineer (Data Platforms & Cloud)
Added 3 mins ago
VN
Rust Backend Developer/Engineer
Vybe Network
Vancouver, BC
- Full-time
Senior Backend Engineer - Blockchain Data Infrastructure
Added 3 mins ago
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Data Quality Engineer
Hays
Toronto, ON
- Contract
As a Senior Quality Engineer, you will be responsible for defining and implementing quality assurance processes, developing automated tests, identifying and mitigating risks, and ensuring…
Added 4 mins ago
Key Account Manager (Bilingual French)
Questrade Financial Group
Toronto, ON
Flexiti sits at the intersection of fintech, retail, and consumer lending - a $1.6B+ platform serving hundreds of thousands of Canadian consumers through major merchant partnerships. We've…
Added 20 mins ago
SL
Vice President, Product Management
Sitero LLC
Mississauga, ON
- Full-time
…of eClinical and eCompliance technology solutions. This is a senior leadership role reporting to the executive team, responsible for driving product strategy across the Mentor platform -…
Added 31 mins ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
Collaborate with cross functional teams such as platform and architecture to ensure AI solutions are compliant with regulatory requirements, data governance policies, and ethical standards
Added 31 mins ago
OC
Finance Team Lead - Schools
Ottawa Catholic School Board
Ottawa, ON
- Full-time
Under the direction of the Accounting Supervisor, the School Finance Team Lead is responsible for leading a team of Senior Finance Clerks, providing school support and the enrolment…
Added 34 mins ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the…
Added 34 mins ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Senior DevOps Engineer with a strong focus on Python development to join our dynamic Technology team. In this intermediate-level position,…
Added 34 mins ago
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Lead Infrastructure and Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
…landscapes, improve resiliency, and accelerate adoption of cloud and platform-based…
Added 34 mins ago
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Développeur Logiciel Backend
EXFO
Montreal, QC
- Full-time
Nous recherchons un développeur backend senior (5 à 10 ans d’expérience) afin de concevoir, développer et faire évoluer les services backend au cœur de nos plateformes de surveillance de…
Added 34 mins ago
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Sr. Product Mgr, eBay Live - Discovery
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 47 mins ago
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Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
As a Senior AI Architect, you are a principal-level technical and strategic leader responsible for designing, deploying, and scaling agentic AI solutions in production environments.
Added 50 mins ago
RB
Senior Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a transformational leader who can serve as a strategic peer to senior business executives and drive AI-powered business transformation across an entire Line of Business or…
Added 50 mins ago
RB
Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a driven problem-solver with AI fluency and business acumen who can partner with senior business stakeholders to identify and develop high-impact AI transformation…
Added 1 hour ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
Build and maintain high-quality backend services, APIs, integration layers, developer tools, and other core platform components.
Added 1 hour ago
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Performance Media Specialist
Glassroom
Toronto, ON
- Full-time
…guide for junior managers and specialists, and supporting the senior team on the overall strategic…
Added 1 hour ago
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Staff Engineer / AI Builder
Robots & Pencils
Canada
- Full-time
Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed
Added 1 hour ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are looking for Senior Forward Deployed Engineer - Spread Products (Financing & Securitization). These are Hybrid contract to Hire roles in Toronto,DT. If you have the relevant skills…
Added 1 hour ago
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Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
Added 1 hour ago
Vice President, Channel Sales – North America
Geotab
Canada
…to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to…
Added 1 hour ago
PX
Sr. Data Platform Engineer
Project X
Toronto, ON
- Full-time
We are seeking a Senior Data Platform Engineer for our enterprise client. This is a senior, hands-on role focused on modernizing and strengthening a data platform built around Snowflake,…
Added 1 hour ago
T
Senior Manager – Product Owner
TD
Toronto, ON
- Full-time
Added 1 hour ago
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Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…

Bell

ServiceNow Senior Technical Advisor

Montreal, QC, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership and advisory across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Partner with stakeholders to translate complex requirements into scalable, secure, and high-performing technical solutions.

Requirements

Requires a bachelor's degree or equivalent experience and at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices within complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
IntegrationHub
Flow Designer
Scripting
APIs
Security
Data modeling
Stakeholder management
Coaching
Architecture reviews
Automated testing

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
APIs
MID Servers
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
ITIL
Agile
DevSecOps
SaaS
Governance
Cloud Computing
Data Retention
Automation
Analytics
Platform Engineering
System Integration

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