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Added 25 mins ago
EJ
Canada Initiative Leader
Edward Jones
Mississauga, ON
- $99,900 to $170,000 CAD / year
- Full-time
…Success requires extensive orchestration and collaboration with senior business and Digital leaders, strategic vendors, and a broad network of internal partners, including Technology,…
Added 54 mins ago
A
Senior Full Stack Developer/AI Builder
adidas
Woodbridge, ON
- Full-time
We are seeking a highly skilled Senior Full-Stack Front-End/Back-End Developer who can design, build, test, deploy, and support enterprise-grade web solutions using technologies such as…
Added 55 mins ago
K
Cloud Consultant
Kyndryl
Toronto, ON · Ottawa, ON · Montreal, QC · Calgary, AB
- Full-time
…financial governance (FinOps), with the ability to influence senior stakeholders and translate strategy into actionable architectures and delivery…
Added 1 hour ago
O
Sales Enablement Manager
Owner.com
Toronto, ON
- Full-time
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Added 1 hour ago
FV
Demand Generation Associate
Forum Ventures
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
This role builds a strong foundation in B2B marketing, with paths into senior demand generation, ABM, marketing operations, or campaign leadership as the team grows.
Added 1 hour ago
I
Vice President of Product
IntouchCX
Winnipeg, MB
- Full-time
The Vice President of Product is a senior leader who will craft, lead, and execute a multi-product, multi-year strategy that simplifies and aligns with the global growth and scale we are…
Added 1 hour ago
TA
Technical Product Manager (Insurance)
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Communicate product strategy, progress, and outcomes to senior leadership and key stakeholders.
Added 2 hours ago
X
Staff Control Systems Architect - Photonic Quantum Computing
Xanadu
Toronto, ON
- Full-time
software layers that drive them. We are looking for a Staff Control Systems Architect to own that
Added 2 hours ago
J
Enterprise Account Manager, SLED
Jobgether
Canada
- Full-time
You will manage an established portfolio of public sector accounts, identifying opportunities to expand software adoption across departments, campuses, and agencies.
Added 2 hours ago
QP
Administrative Assistant - Real Estate Debt
QuadReal Property Group
Toronto, ON
- Full-time
…and organizational skills, combined with strong presentation, software and business-tool capabilities. The Administrative Assistant will be a proficient communicator and will require strong…
Added 2 hours ago
C
Architecte en intelligence artifielle/Expert-conseil en IA
CGI
Montreal, QC
- Full-time
…organizational environments, build trusting relationships with senior leadership, and influence others without formal…
Added 2 hours ago
C
Développeur(se) C# / C++ – Expert(e) systèmes temps réel
CGI
Montreal, QC
- Full-time
Are you an experienced C++ / C# developer who thrives on solving complex challenges involving real-time systems, low latency, multithreading, parallel computing and distributed…
Added 3 hours ago
Senior Visualization Professional
Capgemini
Mississauga, ON
Added 3 hours ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Job Title: Embedded Software Engineering Manager
Added 3 hours ago
E
Senior Product Support Professional
Ericsson
Ottawa, ON
- Full-time
RAN Software & Compute Platforms Engineering (RCE) is a unit with responsibilities for software and compute, focusing on next-gen development for open and cloud-native RAN software. With…
Added 3 hours ago
D
ABAP Senior Developer - Operate
Deloitte
Toronto, ON
- Full-time
The SAP ABAP senior developer is responsible for the design, development, enhancement, support, and maintenance of SAP solutions within the CARM ecosystem. The senior developer works…
Added 3 hours ago
SR
Property Manager (Residential)
SmartCentres REIT
Vaughan, ON
- Full-time
…best-in-class customer service. You will lead a team, collaborate with senior management, and drive continuous improvement in building operations and resident…
Added 3 hours ago
PC
Senior Business Systems Engineer - 1751 - 175325 - 175490
Piper Companies
ON · Durham, ON
- Full-time
Keywords: Senior Business Systems Engineer, Business Systems Analyst, ERP Engineer, ERP Administrator, NetSuite, Oracle ERP, SAP, Microsoft Dynamics, Workday, Enterprise Applications,…
Added 4 hours ago
A
Senior Machine Learning Developer, 3D Geometry & Multimodal AI
Autodesk
Montreal, QC
- Full-time
We are seeking a Senior Machine Learning Developer to design, develop, and deploy machine learning solutions for next-generation AI-powered capabilities within Autodesk products. The ideal…
Added 4 hours ago
A
Mechanical Designer
Ausenco
Burlington, ON
- Full-time
Support the development of mechanical layouts, conceptual designs, and detailed engineering drawings under the guidance of senior designers and engineers.
Added 4 hours ago
T
Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
o Preparing detailed performance reports and presenting them to senior management and clients.
Added 4 hours ago
CP
Senior Incident Response Analyst
Check Point Software
Montreal, QC
- Full-time
Added 4 hours ago
CP
Senior Incident Response Analyst
Check Point Software
Vancouver, BC
- Full-time
Added 4 hours ago
K
Project Assistant / Client Lead
Kinectrics
Toronto, ON
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 4 hours ago
B
Building Mechanical Engineer
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…wide variety of building projects while working closely with senior engineers, project managers, clients, and multidisciplinary…

Bell

ServiceNow Senior Technical Advisor

Montreal, QC, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership and advisory across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Partner with stakeholders to translate complex requirements into scalable, secure, and high-performing technical solutions.

Requirements

Requires a bachelor's degree or equivalent experience and at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices within complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
IntegrationHub
Flow Designer
Scripting
APIs
Security
Data modeling
Stakeholder management
Coaching
Architecture reviews
Automated testing

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
APIs
MID Servers
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
ITIL
Agile
DevSecOps
SaaS
Governance
Cloud Computing
Data Retention
Automation
Analytics
Platform Engineering
System Integration

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