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Added 3 mins ago
QR
Product specialist - retail
Quincaillerie Richelieu
Saint-Laurent, QC
- $31.25 to $38.5 CAD / hour
- Full-time
- Hybrid
Added 4 mins ago
AR
Regional General Manager, North
ABC Recycling
Burnaby, BC
- $140,000 to $180,000 CAD / year
- Full-time
…environmental necessities; operational needs; ability to sustain business operations; and business…
Added 4 mins ago
A
Gestionnaire principal en transformation financière
Accenture
Montreal, QC
- Full-time
Bachelor's degree or college diploma in a field related to the business service provided is usually required
Added 4 mins ago
RD
Administrative & Marketing Assistant
RBC Dominion Securities
Courtenay, BC
- Full-time
…status, performance, individual goals; market conditions; and business…
Added 4 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
Added 4 mins ago
A
Gestionnaire principal en transformation financière
Accenture
Vancouver, BC
- Full-time
Bachelor's degree or college diploma in a field related to the business service provided is usually required
Added 5 mins ago
M
Regional Sales Manager - Ontario
Medfar
Toronto, ON
- Full-time
…Ontario. You will own the regional sales strategy, drive new business, and lead a growing team currently composed of 5 SDRs and 3 AEs, with additional growth expected as the market…
Added 5 mins ago
M
Account executive ( Western Ontario - GTA West)
Medfar
Toronto, ON
- Full-time
…headquarter, as well as flexibility to work outside standard business hours, with weekly travel and schedule demands…
Added 5 mins ago
VC
Community Liaison Worker, Integrated Care Team - Groundspring Primary Care
Vancouver Coastal Health
Vancouver, BC
- $33.49 to $35.31 CAD / hour
- Temporary
Valid B.C. Driver's license and access to a personal vehicle for business-related purposes, as required.
Added 5 mins ago
SI
Senior Software Engineer (Frontend), Search
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
Long-term perspective on maintainability, extensibility, and developer experience
Added 5 mins ago
WT
Agent, Client Experience - REMOTE (Weekends - 40hr/week)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
This is a 6-month contract starting November 23rd 2026, with strong possibilities for extension and conversion to permanent full-time based on business needs and your performance!
Added 5 mins ago
G
Associate, Client Engineering (Mexico City)
Glia
Vancouver, BC
- Full-time
Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Added 5 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Part-time
Assist in ensuring staffing levels adequately meet business needs, only when requested
Added 7 mins ago
X
Computer network technician
Xiingo
Mississauga, ON
- From $41 CAD / hour
- Full-time
- On-site
Added 19 mins ago
N
Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $171,000 to $257,000 CAD / year
- Full-time
…in enterprise cloud, is looking for an outstanding Software Developer to join our Software Defined Security product team, Nutanix…
Added 19 mins ago
GO
Sr. Infrastructure Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Post-secondary education in Business, Public Administration, Project Management or a related field. An equivalent combination of education, training and experience may be considered.
Added 19 mins ago
GO
Senior Strategic Management Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Post secondary education with a focus on business administration, finance, economics, or social sciences; Master of Business Administration (MBA) or Chartered Financial Analyst (CFA)…
Added 19 mins ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…of this, in-office days may vary week to week depending on business…
Added 19 mins ago
GO
Legal Services Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Provide strategic advice and prepare reports, briefings, and other documentation to support business objectives and compliance requirements.
Added 19 mins ago
L
Senior Product Operations Manager
LiveKit
Canada
- Full-time
…coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our…
Added 19 mins ago
A
Sr. Business Analyst
Affinity
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
On behalf of our public-sector client, Affinity is seeking a Sr. Business Analyst. The successful candidate will support the Motor Vehicle and Drivers Solution (MVAD) modernization…
Added 19 mins ago
SP
Manager, Marketing
Surrey Place
Toronto, ON
- Full-time
…marketing, communications and brand working as one, and supports business development and fundraising teams with the tools they need to grow…
Added 19 mins ago
D
Communications Senior Manager - 14 Months Contract - Danone Canada
Danone
Boucherville, QC
- $95,000 to $135,000 CAD / year
- Full-time
Implement Danone Canada’s internal communications plan, in line with the company’s business and employee engagement objectives.
Added 19 mins ago
WC
Territory Manager
Waste Connections of Canada
Kelowna, BC
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 19 mins ago
PL
Executive Lounge Attendant - Black Diamond Club
Pomeroy Lodging
Kananaskis, AB
- Full-time
Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.

Bell

ServiceNow Senior Technical Advisor

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Act as a trusted advisor to stakeholders while ensuring operational readiness and alignment with security and data standards.

Requirements

Requires a bachelor's degree or equivalent experience with at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices in complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
Flow Designer
IntegrationHub
Scripting
APIs
Security
Data modeling
Automated testing
Stakeholder management
ITIL
Agile

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Service discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
ITIL
Agile
DevSecOps
SaaS
Governance
API
MID Server
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
Automation
Data Governance
Cloud
System Administration
Software Engineering
Platform Management

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