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Added 2 mins ago
TG
CAD Designer – Intermediate (Technical Lead)
Trulite Glass & Aluminum Solutions
Vaughan, ON
- $55,000 to $65,000 CAD / year
- Full-time
Trulite Glass and Aluminum is currently looking for a: CAD Designer – Intermediate (Technical Lead)
Added 1 hour ago
H
Designer
Halstead
Calgary, AB
- Full-time
Role Description The Designer role at Halstead is a full-time, on-site position based in Calgary, AB. In this role, the Designer develops concepts and detailed designs for custom mattresses…
Added 1 hour ago
V/
mechanical design engineer
Ventex / Alumavent
Alliston, ON
- $50,000 to $65,000 CAD / year
- Full-time
- On-site
As a growing manufacturer, we are seeking a motivated *Mechanical Designer* to support our team. The designer will work in an office setting, reviewing specifications and other data to…
Added 3 hours ago
SI
Computer Aided Design Designer
Saggu Industries Corp.
Winnipeg, MB
- Full-time
Role Description The Computer Aided Design (CAD) Designer is a full-time, on-site role based in Winnipeg, MB. The designer will create detailed technical drawings, 3D models, and layouts to…
Added 4 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 4 hours ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 4 hours ago
Structural Designer, New Gradaute
Hatch
Mississauga, ON
Hatch is seeking a highly motivated Structural Designer new graduate to join our Project Delivery Group (PDG). Reporting to the Structural discipline lead Engineer, you will support…
Added 5 hours ago
L
Designer - Soft Accessories | Contract until December 2027
lululemon
Vancouver, BC
- Full-time
This is a contract position anticipated to conclude in December 2027. The Designer - Soft Accessories is responsible for the creative design and development of total soft accessories across…
Added 5 hours ago
T
Industrial Designer, Architectural Interiors
Teknion
Toronto, ON
- Full-time
Using every available tools (3D CAD modeling & rendering, mockup & prototype making, 3D printing, etc.) to ensure having all aspects of design process captured to have a "good design" for…
Added 5 hours ago
K
Junior Presentation Designer, Winter 2027
Klick
Toronto, ON
- $50,000 CAD / year
- Internship
The Junior Presentation Designer supports the creation of high-impact presentations and documents that help Klick communicate complex ideas with clarity, creativity, and precision. This…
Added 5 hours ago
B
UX Designer - Senior (AI Experience)
Bevertec
Toronto, ON
- Contract
Job Role: UX Designer - Senior (AI Experience)
Added 5 hours ago
S
Senior Industrial Designer
Sidekick
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Hybrid (Toronto) | Full-Time | $80,000-$100,000 CAD
Added 6 hours ago
TT
Intermediate Electrical Designer
Trojan Technologies
London, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Manager, Project Engineering Electrical, the Intermediate Electrical Designer is responsible for developing electrical design solutions for custom UV disinfection equipment…
Added 6 hours ago
P
Senior Product Designer, Customer Growth
Priceline
Toronto, ON
- Full-time
…from the very first hello. If you're a strategic, tech-forward designer who loves untangling hard problems, actively experiments with emerging tools, and pairs that speed with an exacting…
Added 7 hours ago
P
Senior Product Designer, Customer Growth
Priceline
Toronto, ON
- Full-time
…from the very first hello. If you're a strategic, tech-forward designer who loves untangling hard problems, actively experiments with emerging tools, and pairs that speed with an exacting…
Added 8 hours ago
JC
Drafter/Designer
Johnson Controls
Nisku, AB
- Full-time
The Equipment Designer/Drafter is responsible for creating, modifying, and managing detailed 2D and 3D models used for engineering, architectural, or product‑development projects. This role…
Added 8 hours ago
K
Junior Presentation Designer, Winter 2027
Klick
Toronto, ON
- $50,000 CAD / year
- Internship
The Junior Presentation Designer supports the creation of high-impact presentations and documents that help Klick communicate complex ideas with clarity, creativity, and precision. This…
Added 9 hours ago
ServiceNow Senior Technical Advisor
Bell
Toronto, ON
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Added 9 hours ago
CW
Mechanical Designer
Clean Works
St. Catharines, ON
- Full-time
The Mechanical Designer designs custom machinery, tooling and automated equipment from concept to final product. Working alongside the engineering team, you will translate customer…
Added 9 hours ago
B
Senior Interior Designer (Bilingual)
BGIS
Montreal, QC
- Full-time
The TFMS Senior Interior Designer is part of a team delivering Space Layout & Interior design, Functional Space Planning and Furniture
Added 9 hours ago
WH
Senior Automation Engineer
Waterstone Human capital
Toronto, ON
- Full-time
Our client is a vertically integrated designer and manufacturer of large-scale, custom industrial equipment for the heavy manufacturing sector, handling everything from mechanical and…
Added 10 hours ago
TT
Store Designer (12 Month Contract)
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a Store Designer (12 month contract) to play a key role in shaping engaging, customer-focused retail environments across our store network. In this role, you’ll develop…
Added 10 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Added 10 hours ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
…Putty (NA), Puppet (NA), PTC Windchill (NA), PTC Isodraw / CAD Process (NA), Pspice (NA), PRODUCTION DATA-ABBYY Fine Reader (NA), Pro/E (NA), Power On Restor (NA), Power On Fusion (NA),…
Added 10 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.

Bell

ServiceNow Senior Technical Advisor

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Act as a trusted advisor to stakeholders while ensuring operational readiness and alignment with security and data standards.

Requirements

Requires a bachelor's degree or equivalent experience with at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices in complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
Flow Designer
IntegrationHub
Scripting
APIs
Security
Data modeling
Automated testing
Stakeholder management
ITIL
Agile

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Service discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
ITIL
Agile
DevSecOps
SaaS
Governance
API
MID Server
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
Automation
Data Governance
Cloud
System Administration
Software Engineering
Platform Management

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