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Added 1 min ago
BI
Software Development Manager
BrightOrder Inc.
Remote, Canada
- Full-time
- Remote
As a Software Manager, you will play a pivotal player-coach role, leading a team of talented developers in building and enhancing our EMDECS and emdecs one platforms. Reporting directly to…
Added 16 mins ago
Duck Creek Developer
Capgemini
Toronto, ON
Mentor junior developers and promote development best practices.
Added 16 mins ago
Field Sales Representative II, Enterprise Growth, Google Cloud
Google
Montreal, QC
…hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology…
Added 16 mins ago
D
DASCHWorks Facilitator
DASCH
Winnipeg, MB · DASCHWorks
- Full-time
Work alongside participants, families, Job Developers, Job Coaches, employers and community partners
Added 16 mins ago
SS
Product Security Specialist II
Safe Software
Remote, Canada
- $102,000 to $115,000 CAD / year
- Full-time
- Remote
…lifecycle and supporting the AI governance program that enables developers to safely maximize their use of AI tools, to working directly with customers and partners on their security needs.…
Added 16 mins ago
JH
Building Code & Fire Protection Engineer (P.Eng) (GHL Consultants, a part of J.S. Held)
J.S. Held LLC
Calgary, AB
- Full-time
Collaborate with clients, architects, engineers, contractors, developers, and Authorities Having Jurisdiction (AHJs) to support successful project outcomes.
Added 30 mins ago
KG
Digital Developer (AEM Experience) / AEM Front-End Developer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
…UI, Business stakeholders and Information Services (Back End developers) to deliver industry leading websites and…
Added 30 mins ago
ES
BA – Loan IQ or SME Commercial Lending + SQL
Epsilon Solutions Ltd.
Mississauga, ON
- Contract
· Partner with developers, and QA teams throughout design, development, testing and implementation.
Added 30 mins ago
T
Senior Microsoft Dynamics 365 Developer – Technical Lead (CRM / Power Platform)
ThoughtStorm
Toronto, ON
- Contract
Proven experience leading MS Dynamics development teams, mentoring developers, conducting code reviews, and establishing development standards.
Added 30 mins ago
B
Business Analyst
Belcan
QC · South Shore, QC
- $48 to $55 CAD / hour
- Contract
Added 30 mins ago
BI
Salesforce Developer (Sales, Service, Marketing)
BURGEON IT SERVICES
Calgary, AB
- Contract
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Added 30 mins ago
LT
Data Designer
Lorven Technologies Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Collaborate with data engineers, architects, developers, QA teams, and business stakeholders.
Added 30 mins ago
S
Senior Application System Analyst
Sobeys
Stellarton, NS
- Full-time
Work closely with the Application Developers to provide all system requirements translation and lead the high level design of the solution.
Added 30 mins ago
FI
Senior Simulation Scientist
Fulfillment IQ
Toronto, ON
- $115,000 to $145,000 CAD / year
- Full-time
…work closely with our Chief Scientist, domain experts, and developers to build a capability that does not exit. It is a genuine zero-to-one build, and you will own the simulation vertical…
Added 30 mins ago
B
Java Developer with SQL
Bounteous
Montreal, QC
- Full-time
We are seeking Java Developers with 3-7 years of professional experience to join our high-performing team. This role requires strong expertise in Java, Spring Framework, SQL, Test-Driven…
Added 31 mins ago
Technical Writer
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Brant, ON
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Added 31 mins ago
P
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PLATO
Calgary, AB · BC · Vancouver, BC · Winnipeg, MB · Fredericton, NB · Halifax, NS · Ottawa, ON · Sault Ste. Marie, ON · Toronto, ON · Gatineau, QC · Prince Albert, SK · Regina, SK
- Full-time
Collaborate with developers, QA leads, and business stakeholders to investigate issues, troubleshoot failures, and verify resolutions.
Added 46 mins ago
VS
Product Verification and Validation Engineer
VIAVI Solutions
Ottawa, ON
- Full-time
…Characterization Working closely and collaborating with R&D Developers to help isolate and fix issues and helping to understand customer requirements and expectations to build better…
Added 46 mins ago
Principal Product Acceleration Specialist - Auth0
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Toronto, ON
…and enablement guides to train G2K field teams and customer developers on advanced Auth0 capabilities, establishing yourself as a leading CIAM authority within the Okta…
Added 46 mins ago
C
Senior Manager, Application Development
CIBC
Toronto, ON
- Full-time
…preferred) is required. You are a people leader, leading a team of developers and testers for 4-5 years and are a seasoned professional with the ability to coach and help develop other team…
Added 59 mins ago
OA
AI Automation Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…welcome both orchestration specialists and experienced software developers who want to shape the future of autonomous agents like…
Added 59 mins ago
RF
WINTER 2027 INTERNSHIP - Quantitative Analyst Intern (Master’s/PhD)
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Interact with model owners and model developers to gather necessary data, clarify model methodologies and resolve identified model issues.
Added 59 mins ago
PI
Data Business Systems Analyst
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- Full-time
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Added 59 mins ago
NY
Data Designer / Business System Analyst
New York Technology Partners
Toronto, ON · Greater Toronto Area, Canada
- Contract
Collaborate with data engineers, architects, developers, and QA teams to ensure requirements are clearly understood and implemented.
Added 59 mins ago
MN
Social Media Content Creator
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…shooting short-form video, collaborating with designers and developers, and optimizing posts using analytics and performance metrics. The person in this role will work closely with…

Bell

ServiceNow Senior Technical Advisor

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Act as a trusted advisor to stakeholders while ensuring operational readiness and alignment with security and data standards.

Requirements

Requires a bachelor's degree or equivalent experience with at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices in complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
Flow Designer
IntegrationHub
Scripting
APIs
Security
Data modeling
Automated testing
Stakeholder management
ITIL
Agile

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Service discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
ITIL
Agile
DevSecOps
SaaS
Governance
API
MID Server
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
Automation
Data Governance
Cloud
System Administration
Software Engineering
Platform Management

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