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Added 8 mins ago
AG
Distribution Engineer
ATCO Group
AB · Grande Prairie, AB
- Full-time
Manages external notifications and assists with post-completion technical, financial reviews where necessary, and authentication of own and other designer’s projects.
Added 23 mins ago
GC
SR. STRUCTURAL DESIGNER
Giffen Consulting Ltd.
Saskatoon, SK
- Full-time
Giffen Consulting Ltd. (Giffen) is looking to add a Senior Structural Designer to join a growing engineering team. We are looking for an individual with a mining and heavy industrial…
Added 52 mins ago
IW
Senior Manager, Solution Architect
IG Wealth Management
ON · Ontario, Canada
- Full-time
Post‑secondary degree in computer science, software engineering, or equivalent experience.
Added 52 mins ago
IW
Senior Manager, Solution Architect
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Post‑secondary degree in computer science, software engineering, or equivalent experience.
Added 52 mins ago
JE
Automation Systems Designer – Mechanical (Machine Design & Robotics)
Johnson Electric
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $70,000 to $120,000 CAD / year
- Full-time
As our next Automation Systems Designer-Mechanical, you’ll be responsible for analyzing, conceptualizing, and designing production automation solutions. Continuous development of innovative…
Added 53 mins ago
TT
Stagiaire en conception de logiciels pour stations de validation 3D /Intern - 3D Validation Station Software Designer
Teledyne Technologies Incorporated
Montreal, QC · Canada - Montreal, QC (TDY)
- Full-time
You will work within a 3D camera development team. Under the supervision of the project manager and the test engineering technical lead, you will be asked to contribute to defining and…
Added 1 hour ago
ServiceNow Senior Technical Advisor
Bell
Toronto, ON
…ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful…
Added 1 hour ago
CW
Mechanical Designer
Clean Works
St. Catharines, ON
- Full-time
The Mechanical Designer designs custom machinery, tooling and automated equipment from concept to final product. Working alongside the engineering team, you will translate customer…
Added 1 hour ago
WH
Senior Automation Engineer
Waterstone Human capital
Toronto, ON
- Full-time
Our client is a vertically integrated designer and manufacturer of large-scale, custom industrial equipment for the heavy manufacturing sector, handling everything from mechanical and…
Added 1 hour ago
BI
Électromécanicien(ne) / Electromecanic
Balcan Innovations Inc
QC · Saint-Leonard, QC
- Full-time
L’emploi du masculin pour désigner des personnes ne vise qu’à alléger le texte.
Added 1 hour ago
TT
Store Designer (12 Month Contract)
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a Store Designer (12 month contract) to play a key role in shaping engaging, customer-focused retail environments across our store network. In this role, you’ll develop…
Added 2 hours ago
M(
Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Strong written and verbal communication: you can explain a technical tradeoff to a designer or a support lead as easily as to another developer.
Added 2 hours ago
M(
Full-Stack Developer - Core
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
On our newly formed teams, shape architecture and engineering practices from the ground up.
Added 2 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Provide technical leadership, mentorship, and guidance to junior engineers while contributing to engineering best practices and development standards
Added 2 hours ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
6+ years in aerospace manufacturing operations or quality engineering
Added 2 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 hours ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Apply scientific/engineering principals in the design of machines
Added 2 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Do you enjoy solving complex electrical design challenges as part of a multi-discipline engineering team? Do you want to see your designs progress from ideas to fully functioning automated…
Added 2 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 2 hours ago
Architectural Designer/Architectural Intern
Groupe Mach
Montreal, QC
Reporting to the Director of Development and Design, the Architectural Designer/Architectural Intern provides support to the Development and Design Department by:
Added 2 hours ago
IE
Intermediate/Senior Piping Designer
Integra Engineering Ltd.
Lloydminster, AB
- Full-time
As our Intermediate/Senior Piping Designer, you will be responsible for developing and coordinating piping designs and deliverables for the construction and operation of oil and gas…
Added 2 hours ago
NT
System Validation Engineer
NETINT Technologies
Burnaby, BC
- $100,000 to $210,000 CAD / year
- Full-time
…and firmware issues. You will be working closely with ASIC designer and embedded FW engineer to develop solutions and workarounds. Responsibilities for this position include designing/…
Added 2 hours ago
V&
Mechanical/Plumbing and Fire Protection Designer
Vanderwesten & Rutherford Associates Inc.
London, ON
- Full-time
Position Title: Mechanical/Plumbing and Fire Protection Designer
Added 3 hours ago
LC
Product Designer
Loblaw Companies Limited
Toronto, ON
- Full-time
As a Product Designer on the Buy, Fulfill & Assist team, you’ll help shape critical experiences for both our customers and colleagues - from purchasing and fulfilling orders to getting and…
Added 3 hours ago
LC
Design Lead - 18 Month Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting to the Senior Director of Product Design, you’ll provide day-to-day design leadership across a team of six Product Designers and one Content Designer.

Bell

ServiceNow Senior Technical Advisor

Toronto, ON, Canada

Hybrid

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Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Act as a trusted advisor to stakeholders while ensuring operational readiness and alignment with security and data standards.

Requirements

Requires a bachelor's degree or equivalent experience with at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices in complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
Flow Designer
IntegrationHub
Scripting
APIs
Security
Data modeling
Automated testing
Stakeholder management
ITIL
Agile

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Service discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
ITIL
Agile
DevSecOps
SaaS
Governance
API
MID Server
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
Automation
Data Governance
Cloud
System Administration
Software Engineering
Platform Management

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