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Added 4 mins ago
UT
Développeur(se) de logiciels | Software Developer
Unity Technologies
AB · BC · ON · Montreal, QC · Quebec, QC · CAN-Montreal
- Full-time
Parsec is hiring a Senior Software Developer to join our small but talented native team, working on our low latency game streaming app. The Parsec app is the foundation of everything we've…
Added 4 mins ago
UT
Développeur(se) Backend Sénior | Senior Backend Developer, Ads Privacy
Unity Technologies
Montreal, QC · CAN-Montreal
- Full-time
Added 4 mins ago
SS
Property & Multi-line Adjuster-Surrey, British Columbia, Canada
SCM Services d’assurances
Surrey, BC
- $56,300 to $78,100 CAD / year
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast;
Added 4 mins ago
SS
Liability Adjuster, Hybrid- Burlington, Ontario, Canada
SCM Services d’assurances
Burlington, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 4 mins ago
SS
Liability Adjuster, Hybrid--Peterborough, Ontario, Canada
SCM Services d’assurances
Peterborough, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 4 mins ago
SS
Liability Adjuster, Hybrid-Whitby, Ontario, Canada
SCM Services d’assurances
Whitby, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 4 mins ago
SS
Liability Adjuster, Hybrid-Markham, Ontario, Canada
SCM Services d’assurances
Markham, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
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SS
Bodily Injury Adjuster - Markham, Ontario, Canada
SCM Services d’assurances
Markham, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast.
Added 4 mins ago
SS
Property Adjuster, HYBRID- Markham, ON, Canada
SCM Services d’assurances
Markham, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 4 mins ago
SS
Junior Adjuster - Edmonton, Alberta, Canada
SCM Services d’assurances
AB · Edmonton
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 4 mins ago
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Intermediate Auto Claims Adjuster - Toronto, Ontario, Canada
SCM Services d’assurances
Toronto, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast;
Added 4 mins ago
SS
Property Claims Supervisor - Hybrid or Remote
SCM Services d’assurances
Markham, ON
- Full-time
Your workload is balanced and is driven by senior executives and business development staff from coast to coast.
Added 5 mins ago
TB
Food Scientist, Cannabis Beverages and Edibles
Tilray Brands, Inc.
London, ON
- $60,000 to $80,000 CAD / year
- Full-time
Reporting to the Senior Director of Manufacturing, the Food Scientist is responsible for the research and development of new cannabis consumer products for adult use, with a focus on…
Added 5 mins ago
D
Senior Analyst, Portfolio and Asset Management
Dream
Toronto, ON
- Full-time
Dream is looking for a Senior Analyst, Asset & Portfolio Management
Added 20 mins ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
Optis Consulting is actively seeking a Senior
Added 23 mins ago
CC
Manager, Communications
Canadian Cancer Society
Halifax, NS
- Full-time
…awareness of CCS’s mission to external audiences. Reporting to the Senior Communications Manager, the role helps to shape communications activities to support CCS’s mission work,…
Added 23 mins ago
VI
Senior Visual Merchandising Consultant – Freelance
VM ID Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are expanding our freelance roster and looking for an experienced Senior Visual Merchandising Consultant who can confidently work across strategy, creative development, production and…
Added 23 mins ago
M
Senior Communication Specialist
McElhanney
AB · Alberta, Canada
- Full-time
McElhanney is looking for a Senior Communications Specialist who enjoys making complex information clear, meaningful, and engaging. Reporting to the Communications Lead, you’ll play an…
Added 23 mins ago
E
Senior Advisor, Strategic Transaction Advisory and Accounting & Reporting
EY
Montreal, QC
- Full-time
As a Senior Advisor, you will be a professional member of our Advisory Services, Financial Accounting (SCCF) team. In Canada, our specialized SCCF team consists of financial information and…
Added 23 mins ago
L
Software Engineer - Product Lifecycle Information Management
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Vancouver, BC
- Full-time
Work closely with Senior Engineers to support and drive solution implementations.
Added 27 mins ago
MV
Engineer-In-Training
Metro Vancouver
Burnaby, BC
- From $77,171.26 CAD / year
- Full-time
- On-site
…highlighting deficiencies and escalating critical issues to more senior staff. Interacts and coordinates with internal staff and external consultants, local government officials, regulatory…
Added 33 mins ago
CA
Construction Administrator / CA Lead
Coles Associates Ltd
Charlottetown, PE
- Full-time
This position is well suited to a senior construction administration professional who understands that good CA is more than paperwork. It requires sound judgment, organization, clear…
Added 35 mins ago
Business Analyst
Treasury Board Secretariat
St. John's, NL
Added 37 mins ago
TS
Canada | Winter 2027 Internship Program | Canada | Programme de stage d'hiver 2027
TD SYNNEX Corporation
Mississauga, ON
- Full-time
Must be a current junior or senior currently enrolled at an accredited college or university at the time of the internship.
Added 43 mins ago
SM
Intermediate IT/VoIP Support Technician
Starport Managed Services Inc.
Charlottetown, PE
- Full-time
…with increasing network/VoIP support while mentoring alongside senior team…

Bell

ServiceNow Senior Technical Advisor

Toronto, ON, Canada

Hybrid

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432829

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design, platform governance, engineering quality, and operational readiness across multiple ServiceNow instances and delivery teams. The successful candidate will act as a trusted advisor to platform owners, architects, developers, process leaders, security partners, vendors, and business stakeholders.

Key Responsibilities

Technical Leadership & Advisory

Provide senior technical guidance from discovery and design through implementation and operational transition.
Translate complex requirements into clear recommendations, options, risks, and technical decisions.
Coach architects, administrators, developers, and delivery teams on reusable ServiceNow engineering patterns.
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges. Architecture & Platform Governance
Lead architecture reviews for major solutions, integrations, custom tables, table extensions, scripted logic, security changes, and core capabilities.
Assess manageability, upgradeability, scalability, performance, security, licensing impact, and long-term supportability.
Promote out-of-the-box capabilities and managed extensibility before customization.
Ensure designs consider impacts across Bell, Shared, and BBM environments and shared enterprise services. Solution Design & Engineering Quality
Review high-level and detailed designs covering CSDM/CMDB, integrations, roles, workflows, user experiences, and automation.
Define technical acceptance criteria and ensure appropriate automated, regression, performance, and security testing.
Advise on Business Rules, Script Includes, Flow Designer, IntegrationHub, APIs, MID Servers, scheduled jobs, workspaces, portals, and notifications.
Drive technical debt reduction, health remediation, guardrails, code quality, observability, and upgrade readiness. Security, Data & Integration
Align solutions with Bell security, privacy, access-control, audit, and data-retention requirements.
Guide authentication, authorization, role design, credentials, encryption, and integration security.
Guide CMDB/CSDM modelling, data ownership, quality, reconciliation, and shared-data governance.
Promote standardized, resilient, observable, and supportable integration patterns. Delivery & Operations
Partner with product owners and delivery teams to manage dependencies, technical complexity, risk, and design decisions.
Ensure logging, monitoring, support documentation, knowledge transfer, and clear Day 2 ownership.
Support upgrades, release planning, production readiness, major-incident investigations, and root-cause analysis.
Identify opportunities to improve experiences through automation, analytics, AI, and ServiceNow capabilities.

Critical Qualifications

Bachelor’s degree in a relevant field, or equivalent practical experience.
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Advanced ServiceNow knowledge and experience delivering solutions in large, complex enterprise environments.
Strong experience in administration, configuration, development, integration, security, and release practices.
Practical knowledge of CMDB, CSDM, Flow Designer, IntegrationHub, scripting, APIs, access controls, deployment, and automated testing.
Ability to evaluate complex issues from multiple perspectives and communicate recommendations clearly.

Preferred Qualifications

ServiceNow CSA certification.
ServiceNow CAD, CIS, or CTA credentials.
Experience with ITOM, SPM, CSM, SecOps, IRM, HRSD, HAM, SAM, Now Assist, or AI Control Tower.
Knowledge of ITIL, Agile, DevSecOps, enterprise architecture, and SaaS platform governance.
Experience in multi-instance, multi-vendor, or regulated enterprise environments.

Additional Requirements

Technical credibility and sound judgment.
Clear, concise, and professional communication.
Ability to influence without direct authority.
Strong collaboration, coaching, and stakeholder-management skills.
A practical balance of innovation, governance, reliability, and speed.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Provide senior technical leadership across the enterprise ServiceNow ecosystem, guiding solution design, platform governance, and engineering quality. Act as a trusted advisor to stakeholders while ensuring operational readiness and alignment with security and data standards.

Requirements

Requires a bachelor's degree or equivalent experience with at least 5 years of relevant ServiceNow or enterprise-platform experience. Candidates must possess advanced knowledge of ServiceNow administration, development, and integration practices in complex environments.

Skills

ServiceNow
Technical leadership
Solution design
Platform governance
CMDB
CSDM
Flow Designer
IntegrationHub
Scripting
APIs
Security
Data modeling
Automated testing
Stakeholder management
ITIL
Agile

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
Service discount
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Advisor
Enterprise Architecture
CMDB
CSDM
Flow Designer
IntegrationHub
ITIL
Agile
DevSecOps
SaaS
Governance
API
MID Server
ITOM
SPM
CSM
SecOps
IRM
HRSD
HAM
SAM
Now Assist
AI
Automation
Data Governance
Cloud
System Administration
Software Engineering
Platform Management

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