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Added 8 mins ago
R
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
RTX
Longueuil, QC
- Full-time
Added 8 mins ago
CC
Estimator
CSN Collision
Port Colborne, ON
- Full-time
…communication with customers, insurers, vendors, and internal team…
Added 8 mins ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC
- Full-time
Coordinate and oversee the development of resource planning, scope, schedule, and budget for the project discipline team.
Added 8 mins ago
Proposal Writer
Levio
Montreal, QC
Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your…
Added 8 mins ago
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Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
The Self Service and Artificial Intelligence (SS&AI) team within Genesys Professional Services designs and delivers highly customized self-service, IVR, routing, and AI-powered virtual…
Added 8 mins ago
Installation Manager
Alstom
Toronto, ON
…to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues…
Added 8 mins ago
OCS Technician
Alstom
ON · Eglinton, ON
…driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving…
Added 8 mins ago
Project Supply Chain Lead
Alstom
Toronto, ON
…to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues…
Added 8 mins ago
OCS Technician
Alstom
ON · Eglinton, ON
…driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving…
Added 23 mins ago
TA
Decision Science Specialist
Transat AT
Montreal, QC
- Full-time
Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve…
Added 23 mins ago
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Learning & AI Enablement Associate (6-Month Contract)
ChangeMakers
Toronto, ON
- Full-time
We’re looking for a sharp, organized, and digitally fluent associate to join our Learning & Development team. You’re the kind of person who looks at an AI tool and immediately starts…
Added 23 mins ago
RB
Client Advisor
Royal Bank of Canada
Swan River, MB
- Full-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 23 mins ago
RB
Client Advisor
Royal Bank of Canada
Guelph, ON
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 23 mins ago
TO
Landscape Architect
Town of Whitby
Whitby, ON · Iroquois Park Sports Centre
- Full-time
Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
Added 23 mins ago
Senior Manager, Product Marketing Strategy, Planning and Delivery, Canadian Banking
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 23 mins ago
OT
Lead Cloud Applications Administrator
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 23 mins ago
A
Project engineer, Rolling stock vehicules
AtkinsRéalis
Montreal, QC
- Full-time
Support integration of rolling stock with signaling and train control systems, communications, track and other physical and digital interfaces.
Added 23 mins ago
C
Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC · Trois-Rivières, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 23 mins ago
A
Associate Creative Director
Accenture
Toronto, ON
- Full-time
Super digital, part of Accenture Song, is a proudly untraditional creative agency built for the social age. We specialize in content, influencer partnerships, experiential activations, and…
Added 37 mins ago
V
Regional Account Manager - ProAV (Ontario, Canada)
ViewSonic
Canada
- Full-time
…are growing quickly and are looking for energetic, motivated team members to expand our…
Added 37 mins ago
HR
Electrical Component Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 37 mins ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
…water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable…
Added 37 mins ago
IC
Analyste produits et gestion des prix/ Product Pricing Analyst
ISN Canada Group Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Work closely with suppliers, Purchasing, and the Digital Operations team to manage product launches, price lists, and online product deployment.
Added 37 mins ago
AT
Decision Science Specialist
Air Transat
Montreal, QC
- Full-time
Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve…
Added 37 mins ago
TE
Account Manager - New Installation (Victoria, BC)
TK Elevator
Victoria, BC
- Full-time
…decisions are made by either the hiring manager or the recruitment…

Bell

ServiceNow System Administrator

Montreal, QC, Canada

Hybrid

Apply About employer

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Job details

Workplace: Hybrid
Apply by: Oct 21, 2026
Experience: 3+ years of ServiceNow administration experience.
Posting language: English
Posted: Oct 6, 2026

Original job description

Req Id: 432824

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Bell is seeking a highly motivated and technically skilled ServiceNow System Administrator to join our Enterprise Service Management team. The successful candidate will be responsible for the day-to-day administration, maintenance, support, and continuous improvement of the ServiceNow platform across multiple enterprise environments.

Working closely with platform owners, architects, developers, process owners, and business stakeholders, you will help ensure platform stability, security, performance, and adoption while supporting Bell's digital transformation initiatives.

Key Responsibilities

Platform Administration

Administer and maintain ServiceNow instances across Production and non-Production environments.
Manage platform configurations, properties, plugins, upgrades, and patching activities.
Monitor platform health, performance, availability, and capacity.
Perform instance cloning activities and environment management. Security & Access Management
Administer users, groups, roles, and access controls.
Support compliance with Bell security standards and governance requirements.
Manage ServiceNow authentication, SSO, and user access reviews. Operational Support
Investigate and resolve platform incidents and operational issues.
Support platform upgrades and release management activities.
Execute maintenance activities and health improvement initiatives.
Coordinate with vendors and internal support teams as required. Platform Governance
Ensure adherence to ServiceNow best practices and Bell governance standards.
Participate in architecture reviews, change approvals, and platform control processes.
Support CMDB, CSDM, and platform data quality initiatives. Automation & Continuous Improvement
Identify opportunities to improve operational efficiency through automation.
Support implementation of new ServiceNow capabilities including ITSM, ITOM, SPM, SecOps, CSM, AI, and Employee Experience solutions.
Contribute to platform monitoring, reporting, and operational dashboards.

Critical Qualifications

Required

3+ years of ServiceNow administration experience.
Strong understanding of ServiceNow platform architecture.
Experience with:
ITSM
CMDB
CSDM concepts
User and role administration
Instance upgrades and cloning
Performance Analytics and Reporting
IntegrationHub fundamentals
Knowledge of ITIL processes.
Experience supporting enterprise-scale SaaS platforms.
Strong troubleshooting and problem-solving skills.

Preferred

ServiceNow Certified System Administrator (CSA).
Experience with ServiceNow ITOM, SPM, IRM, SecOps, HAM, or SAM.
Knowledge of JavaScript and ServiceNow scripting.
Experience with Agile delivery practices.
Experience working in large enterprise environments.

Preferred Qualifications

Customer-focused mindset.
Strong communication and stakeholder management skills.
Attention to detail and operational excellence.
Ability to balance governance, reliability, and innovation.
Collaborative team player with a continuous improvement mindset.

Additional Requirements

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

The ServiceNow System Administrator will manage the day-to-day administration, maintenance, and continuous improvement of the ServiceNow platform across enterprise environments. They will collaborate with architects and stakeholders to ensure platform stability, security, and performance while supporting digital transformation initiatives.

Requirements

Candidates must have at least 3 years of ServiceNow administration experience and a strong understanding of platform architecture, ITSM, and CMDB concepts. Proficiency in ITIL processes and experience supporting enterprise-scale SaaS platforms are essential for this role.

Skills

ServiceNow administration
ITSM
CMDB
CSDM
Instance upgrades
Instance cloning
Performance Analytics
Reporting
IntegrationHub
ITIL processes
SaaS platform support
Troubleshooting
Problem-solving
Stakeholder management
JavaScript
Agile delivery

Benefits

Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive partner offers

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
System Administrator
ITSM
CMDB
CSDM
ITOM
SPM
SecOps
CSM
AI
Employee Experience
JavaScript
Agile
SaaS
ITIL
IntegrationHub
Performance Analytics
SSO
Governance
Enterprise Service Management
Digital Transformation
Cloud
Platform Administration
Reporting
Infrastructure
Automation
Maintenance
Security
Compliance
Customer Experience

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