Req Id: 433005
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team, you will be at the heart of our customer experiences.
Summary
The Customer Experience team is looking for a Software developer who is passionate about building modern applications, learning cloud technologies, and turning innovative ideas into practical solutions.
In this role, you will collaborate with cross‑functional partners across Operations, Business Intelligence, Data Engineering, Digital, and Marketing to build models, surface insights, and contribute to transformation initiatives across the customer lifecycle.
Key Responsibilities
- Develop clean, secure, well-documented, and reusable code for web applications, APIs, and supporting services, primarily using Python and modern JavaScript/TypeScript frameworks.
- Build and maintain intuitive web interfaces and backend APIs that enable users to interact with data, analytics, automation, and AI-powered solutions.
- Integrate APIs, data services, machine-learning models, and third-party libraries into applications in close collaboration with Data Scientists and other technical partners.
- Contribute across the full application lifecycle, from solution design and development through testing, deployment, monitoring, and continuous improvement.
- Help build and maintain automated deployment pipelines and support containerized applications running in OpenShift and Google Cloud Platform (GCP).
- Troubleshoot and resolve application issues across front-end, backend, API, and deployment environments, using an analytical and detail-oriented approach to identify root causes.
- Identify opportunities to simplify, automate, and improve existing solutions, bringing a proactive and solution-focused mindset to technical and business challenges.
- Maintain a strong customer and user focus, considering usability, reliability, and business needs when designing and improving applications.
- Continuously learn and adopt new technologies, frameworks, and development practices, applying new skills to improve solutions and contribute to the team's technical capabilities.
- Actively contribute to a collaborative team environment, sharing knowledge, seeking feedback, and taking ownership of assigned deliverables and shared outcomes.
Critical Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field, or equivalent experience.
- Less that 3 years of relevant work experience (some exceptions may be made for highly skilled candidates).
- Proficiency in at least one programming language, with Python preferred, and familiarity with JavaScript or TypeScript for web application development.
- Understanding of fundamental software engineering concepts, including object-oriented programming, data structures, application architecture, and writing clean, maintainable code.
- Understanding of web development fundamentals, including HTTP, REST APIs, JSON, client-server architecture, and integration between front-end and backend services.
- Familiarity with Git and collaborative version-control workflows, including branching, pull requests, and code reviews.
- Basic understanding of software testing and CI/CD practices, including unit testing, automated builds, and application deployment.
- Familiarity with cloud and container concepts. Exposure to Docker, Kubernetes/OpenShift, or Google Cloud Platform (GCP) is considered an asset.
- Basic knowledge of SQL and relational databases, with the ability to work with data from multiple sources.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 11/13/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.
