Jobs in Canada

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Added 4 mins ago
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Spécialiste Senior Systèmes Avioniques / Avionics Systems Senior Specialist
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- Full-time
Added 19 mins ago
Menu Planning Specialist
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Menu Architecture: Support our Product Managers in managing menu architecture, balancing protein mix and slot allocation against customer preferences and weekly metric targets.
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IC
Licensed Practical Nurse
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supervise Mental Health workers and community support workers who assist with aspects of ADL's
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Added 19 mins ago
Specialist, Technical Network
Bell
Toronto, ON
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 33 mins ago
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Regional Delivery Manager
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- Full-time
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Added 48 mins ago
SJ
Community Addiction Worker Addictions Medicine, St. Joseph's Health Centre
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Environmental Specialist, Assessment Follow Up Program
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Added 49 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
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Added 49 mins ago
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Claims Specialist
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IT Support Systems Admin Specialist
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Payroll Services Specialist
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Helping to create and maintain strong team spirit and mutual support within the department.
Added 1 hour ago
BO
Data and Analytics Specialist
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Join our Data and Digital Services (DDS) department which provides data and analytical support across several areas of the organization. Our work ensures that economists and researchers in…
Added 1 hour ago
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Account Development Specialist
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The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 1 hour ago
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Spécialiste Thérapeutique, Biosimilaires - Quebec East |Therapeutic Specialist, Biosimilars - Quebec East
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Added 1 hour ago
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Bilingual Customer Processing Representative
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Added 1 hour ago
Senior NDE Inspector - Eddy Current
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Added 1 hour ago
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Added 1 hour ago
Clinical Nurse Specialist, Specific Care Clinic & Halifax CMHA
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Added 1 hour ago
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Lead Electrical Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an Electrical Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the…
Added 1 hour ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week

Bell

Specialist, Technical Network

Toronto, ON, Canada

Hybrid

Apply on jobs.bce.ca About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Apply by: Nov 25, 2026
Work location: For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Posting language: English
Posted: Nov 10, 2026

Original job description

Req Id: 433574

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Summary

The Specialist, Technical Network will be a collaborative member of the Managed Infrastructure Services (MIS) team, serving our enterprise customers. This collaborative team provides third-level support to MIS Technicians, Design Engineering for Bell Services (MIS Network, MIS Wireless, IPVPN and NSMIS Security). This position demands an individual who possesses technical expertise with superb customer service.

Our mission statement is to deliver service excellence to our customers through our values of placing the customer first, trusting and empowering our people, continuous optimization of our process, learn by doing and partnerships.

Key Responsibilities

Provide the end-to-end technical leadership to the resolution of customer issues related to Managed Infrastructure Services (MIS); IPVPN, MIS Network, and MIS Wireless.
Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identify and access programs, data loss prevention systems, anti-virus and anti-spam systems.
Network Automation & Scripting. Leverage scripting languages (such as Python, Ansible, or Bash) to automate routine L3 network operations, optimize troubleshooting workflows, and drive configuration management across multi-vendor environments (Cisco, F5, Juniper).
Efficiency & Tool Development: Design, build, and maintain lightweight automation scripts and API integrations to proactively monitor network health, accelerate incident resolution times, and reduce manual intervention on repetitive customer service requests.
Provide third level support (L3) for escalations from MIS Technicians (L2) arising from Incidents, Problems, Changes, Requests for Changes and Releases.
Participate in an on-call rotation to serve and support our MIS Technicians in resolving customer issues
Provide technical leadership to Solutions Engineering (Sales) in ensuring customer designs satisfy operational requirements in an efficient and supportive manner
Ability to articulate and communicate complex networking-related concepts to a broad range of technical and non-technical staff in an efficient and supportive manner
Serve account executives and service managers in explaining customer issues and service outages in an efficient and supportive manner
Provide coaching and mentoring to MIS Technicians (L2) and share technical knowledge, skills and expertise in an efficient and supportive manner
Provide leadership in introducing new equipment and software for our services and customers (executing testing and acceptance)

Critical Qualifications

Provide the end-to-end technical leadership to the resolution of customer issues related to Managed Infrastructure Services (MIS); IPVPN, MIS Network, and MIS Wireless.
Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identify and access programs, data loss prevention systems, anti-virus and anti-spam systems.
Network Automation & Scripting. Leverage scripting languages (such as Python, Ansible, or Bash) to automate routine L3 network operations, optimize troubleshooting workflows, and drive configuration management across multi-vendor environments (Cisco, F5, Juniper).
Efficiency & Tool Development: Design, build, and maintain lightweight automation scripts and API integrations to proactively monitor network health, accelerate incident resolution times, and reduce manual intervention on repetitive customer service requests.
Provide third level support (L3) for escalations from MIS Technicians (L2) arising from Incidents, Problems, Changes, Requests for Changes and Releases.
Participate in an on-call rotation to serve and support our MIS Technicians in resolving customer issues
Provide technical leadership to Solutions Engineering (Sales) in ensuring customer designs satisfy operational requirements in an efficient and supportive manner
Ability to articulate and communicate complex networking-related concepts to a broad range of technical and non-technical staff in an efficient and supportive manner
Serve account executives and service managers in explaining customer issues and service outages in an efficient and supportive manner
Provide coaching and mentoring to MIS Technicians (L2) and share technical knowledge, skills and expertise in an efficient and supportive manner
Provide leadership in introducing new equipment and software for our services and customers (executing testing and acceptance)

Preferred Qualifications

Minimum 3 Years of Experience
Cisco Certified Networking Professional (CCNP) or Relevant Experience
Juniper (JNCIA-M) an Asset
University Degree or College Diploma (Computer Science, Engineering, Programming)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 11/24/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

Apply on jobs.bce.ca About employer

More about this job

Responsibilities

Provide third-level technical support and leadership to resolve enterprise customer issues across managed network, wireless, IPVPN, and security services, including escalations and on-call support. Automate network operations, guide customer solution designs, communicate service issues, mentor technicians, and lead testing and acceptance of new equipment and software.

Requirements

The role calls for at least 3 years of experience, strong networking and security expertise, and scripting skills with tools such as Python, Ansible, or Bash in multi-vendor environments. A CCNP or equivalent experience is expected, while a Juniper JNCIA-M certification and a university degree or college diploma in computer science, engineering, or programming are preferred; French knowledge is required for positions in Quebec.

Skills

Network Troubleshooting
Managed Infrastructure Services
IPVPN
Network Security
Network Automation
Python
Ansible
Bash
API Integration
Configuration Management
Cisco Networking
F5
Juniper Networking
Incident Management
Customer Service
Technical Leadership

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Mental Health Benefits
Employee Service Discount
Partner Offers

Visa sponsorship

Not detected in the job text

Keywords

Managed Infrastructure Services
IPVPN
MIS Network
MIS Wireless
Network Security
VPN
Firewalls
Host Intrusion Prevention Systems
Identity and Access Management
Data Loss Prevention
Antivirus
Antispam
Network Automation
Python
Ansible
Bash
API Integration
Configuration Management
Cisco
F5
Juniper
Third-Level Support
Incident Management
Problem Management
Change Management
Release Management
CCNP
JNCIA-M
On-Call Support

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Work requirements

Jobs in Canada