Microsoft Dynamics 365 Customer Engagement Architect 6 to 12 Months Contract
- Canada
Contract
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Job details
- Job type
- Contract
- Posting language
- English
- Posted
Original job description
We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.
The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.
The role requires a strong combination of functional and technical expertise, with the ability to engage with senior business stakeholders, lead technical teams, establish architectural standards, and ensure successful delivery of complex CRM transformation programmes.
Requirements
The ideal candidate will demonstrate:
The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.
The role requires a strong combination of functional and technical expertise, with the ability to engage with senior business stakeholders, lead technical teams, establish architectural standards, and ensure successful delivery of complex CRM transformation programmes.
Requirements
The ideal candidate will demonstrate:
- 10+ years of experience in enterprise IT, solution architecture or technology consulting
- At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE
- Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations
- Strong expertise across Dynamics 365 Sales, Customer Service and Field Service
- Extensive knowledge of Microsoft Dataverse, Power Platform and model-driven applications
- Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs and PCF controls
- Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps and Service Bus
- Strong understanding of data migration, data modelling and enterprise integration patterns
- Experience defining security architecture, environment strategies and ALM frameworks
- Familiarity with Azure DevOps, CI/CD pipelines and solution deployment methodologies
- Proven ability to lead architecture reviews and influence technical design decisions
- Excellent communication, stakeholder management and problem-solving capabilities
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Dynamics 365 functional or technical certifications
- Microsoft Certified: Azure Solutions Architect Expert
- TOGAF or equivalent enterprise architecture certification
- End-to-end Dynamics 365 CE solution architecture and technical blueprint
- High-Level and Low-Level Design documentation
- Dataverse and Power Platform architecture standards
- Enterprise integration and API design specifications
- Data migration and governance strategy
- Security and access management framework
- Environment management and ALM strategy
- Architecture governance, technical reviews and design assurance
- Technical risk assessments and architectural recommendations
- Strategic thinker with strong technical and architectural capabilities
- Confident in engaging with senior business and technology stakeholders
- Strong leadership skills with the ability to influence cross-functional teams
- Excellent analytical, problem-solving and decision-making abilities
- Ability to balance business priorities, technical constraints and architectural best practices
- Delivery-focused, collaborative and committed to engineering excellence
More about this job
Responsibilities
Lead end-to-end architecture, design, and technical delivery for enterprise-scale Dynamics 365 CE implementations, translating business requirements into scalable solutions across Dynamics 365, Power Platform, Dataverse, and Azure. Establish architecture standards and governance, guide technical teams and stakeholders, and oversee integration, data migration, security, environments, and application lifecycle management.
Requirements
Requires 10+ years of enterprise IT, architecture, or consulting experience, including at least five years of hands-on Dynamics 365 CE architecture and a record of delivering enterprise implementations. Candidates should have strong expertise in Dynamics 365 applications, Dataverse, Power Platform, customization, Azure integrations, data and security architecture, ALM, and technical leadership; relevant Microsoft or enterprise architecture certifications are desirable.
Skills
- Solution Architecture
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Microsoft Dataverse
- Microsoft Power Platform
- C#
- .NET
- JavaScript
- Azure Integration Services
- REST APIs
- Azure Functions
- Logic Apps
- Azure Service Bus
- Azure DevOps
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
- Management & Leadership
Keywords
- Solution Architecture
- Enterprise IT
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Microsoft Dataverse
- Microsoft Power Platform
- Model-Driven Applications
- C#
- .NET
- JavaScript
- Plugins
- Custom APIs
- PCF Controls
- REST APIs
- Azure Functions
- Azure Logic Apps
- Azure Service Bus
- Data Migration
- Data Modeling
- Security Architecture
- Environment Strategy
- Azure DevOps
- CI/CD
- Power Platform Solution Architect Expert
- TOGAF