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Belron Canada inc

Customer Service Representative, Retail Operations

Grand Falls-Windsor, NL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.

If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly. You will work closely with a supportive team and collaborate to solve problems.

If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.

Your role at a glance:

Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day.

You will continue to make a difference by:

Completing the administration required to make the Service Centre run seamlessly.
Adding value to the customer and identifying opportunities to boost the store’s performance.
Working with our insurance partners to help customers get the best value for their money.
Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (don’t worry – our tools are easy to use!)
Shuttling vehicles to and from the repair shop.

Who you are:

You value building relationships with customers and your teammates.
You have experience in helping people whether it’s in retail, hospitality, or tourism.
No formal education is required – we provide on-the-job training!
Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.

Why Belron Canada will bring out your best:

You will be able to see the results of your work and are given the opportunity to try new things.
Forget unpredictable schedules and long hours. We have a life and know you have one too.
Our comprehensive benefits and pension package starts on your first day of employment.
We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Apply About employer

More about this job

Responsibilities

Manage administrative tasks that help the Service Centre run smoothly and provide a positive customer experience. Coordinate with insurance partners, assist with basic vehicle and windshield care, and shuttle vehicles between locations.

Requirements

The role requires customer-facing experience, such as in retail, hospitality, or tourism, and the ability to build relationships with customers and teammates. A valid Class 5 driver’s license and the ability to work at different Belron Canada locations within the specified geographic area are required; no formal education is required, and on-the-job training is provided.

Skills

Customer Service
Relationship Building
Administrative Support
Problem-Solving
Retail Operations
Vehicle Cleaning
Windshield Repair Assistance
Vehicle Shuttling
Valid Class 5 Driver’s License
Teamwork
Adaptability

Benefits

Pension Package

Visa sponsorship

Not detected in the job text

Keywords

Automotive Glass
Customer Experience
Service Centre
Retail Operations
Administrative Support
Insurance Partners
Vehicle Repair
Windshield Repair
Vehicle Cleaning
Vehicle Shuttling
Class 5 Driver’s License
On-The-Job Training
Diversity, Equity, And Inclusion
Auto Glass Repair And Replacement
Digital Camera Calibration

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