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Belron

Conseiller.ère, service à la clientèle - Lebeau

Rouyn-Noranda, QC, Canada
Lebeau - Rouyn, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Nov 3, 2026

Original job description

English section of this bilingual listing.

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

*** English will follow ***

READY TO BRING OUT YOUR BEST AND MOVE YOUR CAREER FORWARD?

Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every day? We’d love to meet you!

We’re proud to offer a workplace where diversity, inclusion and respect are at the heart of what we do. Our team shares a common goal: creating a genuine and positive experience for every customer.

Are you passionate about customer service and consultative sales? Are you a great listener who enjoys helping people find the right solution? If so, this opportunity could be a great fit for you.

Your role

You’ll take ownership of the customer experience and help make a positive difference in every customer’s day.

How you'll make a difference

Complete administrative tasks to help keep the service centre running smoothly.
Add value for customers while identifying opportunities to support the service centre’s performance.
Work with our insurance partners to help customers get the best value.
Help ensure complete customer satisfaction by vacuuming vehicle interiors, cleaning windows and occasionally assisting with minor windshield repairs. Don’t worry, we’ll show you how!
Move vehicles in and out of the service area as required.

What you bring

You enjoy building genuine relationships with customers and colleagues.
You have experience working with people, whether in retail, hospitality, tourism or another customer-facing environment.
No specific education or automotive experience is required. We provide on-the-job training!
You have a valid Class 5 driver’s licence and are able to work at different Belron Canada locations within your geographic area, when required.

Why Belron Canada

You’ll see the impact of your work and have opportunities to try new things.
Enjoy greater work-life balance, without unpredictable schedules or excessively long hours.
Our comprehensive benefits and pension plan take effect on your first day of employment.
Join a growing organization with ongoing opportunities for career advancement, training and skill development.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Read the full bilingual original

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

*** English will follow ***

PRÊT.E À DÉCOUVRIR LE MEILLEUR DE VOUS-MÊME POUR PROPULSER VOTRE CARRIÈRE?

Vous souhaitez avoir une carrière passionnante et valorisante comme Conseiller.ère au service à la clientèle et qui vous propose un environnement de travail et des outils à la fine pointe de la technologie? Nous voulons vous connaître! Nous sommes fiers d’offrir un milieu de travail où la diversité, l’inclusion et le respect sont des valeurs fondamentales et où chaque membre de notre équipe partage une vision commune. Cette fierté et cet esprit d’équipe se traduisent chaque jour par une expérience authentique avec nos clients.

Êtes-vous passionné(e) du service à la clientèle et la vente-conseil? Vous détenez un sens de l'écoute hors pair? Si oui, voici un poste en service en clientèle qui pourra certainement vous intéresser.

Aperçu de votre rôle :

Votre rôle consiste à assumer fièrement la responsabilité de l’expérience des clients et à faire en sorte que nous puissions contribuer de façon positive au succès de leur journée.

Vous continuerez de faire une différence :

en effectuant les tâches administratives nécessaires pour que le centre de services fonctionne sans problème;
en ajoutant de la valeur pour les clients et en trouvant des moyens d’améliorer le rendement du centre de services;
en collaborant avec nos partenaires des assurances pour aider les clients à obtenir le meilleur rapport qualité-prix;
en assurant l’entière satisfaction de vos clients en passant l'aspirateur à l'intérieur des véhicules, en nettoyant les vitres et en aidant parfois à effectuer de petites réparations sur les pare-brise (ne vous en faites pas - nos outils sont faciles à utiliser!)
en déplaçant les véhicules pour les faire entrer ou sortir de l’atelier de réparation.

Votre profil :

Vous accordez de l’importance à l’établissement de relations avec les clients et avec vos collègues de travail.
Vous possédez de l’expérience en matière de service aux personnes que ce soit dans le secteur des ventes au détail, de l’hébergement ou du tourisme.
Aucune formation scolaire particulière n’est exigée – nous offrons la formation en cours d’emploi!
Vous avez un permis de conduire valide de classe 5 et vous pouvez travailler dans différents établissements de Belron Canada dans votre région géographique.

Pourquoi Belron Canada vous permet de donner le meilleur de vous-même :

Vous pourrez constater les résultats de votre travail et vous aurez la possibilité d’essayer de nouvelles choses.
Finis les horaires imprévisibles et les longues heures de travail. Nous avons nous-mêmes une vie personnelle et nous sommes conscients que vous en avez une aussi.
Notre régime complet d’avantages sociaux et de retraite entre en vigueur dès votre première journée de travail.
Nous sommes une organisation en pleine croissance où les possibilités d'avancement, de formation, et de perfectionnement des compétences sont toujours présentes.

==========

READY TO BRING OUT YOUR BEST AND MOVE YOUR CAREER FORWARD?

We’re proud to offer a workplace where diversity, inclusion and respect are at the heart of what we do. Our team shares a common goal: creating a genuine and positive experience for every customer.

Are you passionate about customer service and consultative sales? Are you a great listener who enjoys helping people find the right solution? If so, this opportunity could be a great fit for you.

Your role

You’ll take ownership of the customer experience and help make a positive difference in every customer’s day.

How you'll make a difference

Complete administrative tasks to help keep the service centre running smoothly.
Add value for customers while identifying opportunities to support the service centre’s performance.
Work with our insurance partners to help customers get the best value.
Help ensure complete customer satisfaction by vacuuming vehicle interiors, cleaning windows and occasionally assisting with minor windshield repairs. Don’t worry, we’ll show you how!
Move vehicles in and out of the service area as required.

What you bring

You enjoy building genuine relationships with customers and colleagues.
You have experience working with people, whether in retail, hospitality, tourism or another customer-facing environment.
No specific education or automotive experience is required. We provide on-the-job training!
You have a valid Class 5 driver’s licence and are able to work at different Belron Canada locations within your geographic area, when required.

Why Belron Canada

You’ll see the impact of your work and have opportunities to try new things.
Enjoy greater work-life balance, without unpredictable schedules or excessively long hours.
Our comprehensive benefits and pension plan take effect on your first day of employment.
Join a growing organization with ongoing opportunities for career advancement, training and skill development.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Apply About employer

More about this job

Responsibilities

You will manage the customer experience by performing administrative tasks and ensuring service center efficiency. Additionally, you will assist with vehicle maintenance, including cleaning interiors and performing minor windshield repairs.

Requirements

Candidates must possess a valid Class 5 driver's license and the ability to travel between different service locations. No specific educational background is required as full on-the-job training is provided.

Skills

Customer service
Consultative sales
Active listening
Administrative tasks
Vehicle maintenance
Relationship building
Problem solving
Communication

Benefits

Comprehensive benefits
Pension plan
On-the-job training
Career advancement opportunities
Skill development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Consultative Sales
Automotive Glass
Administrative Support
Vehicle Maintenance
Class 5 Driver's License
Retail
Hospitality
Tourism
On-the-job Training
Service Center
Windshield Repair
Insurance Partners
Career Development

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