Jobs in Canada

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Added 7 mins ago
SM
Car Salesperson
SMS Motors
Vancouver, BC
- Full-time
A confident, customer-focused approach to sales.
Added 7 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 7 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 7 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 7 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 7 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 7 mins ago
PF
Master Automotive Technician
PineRidge Ford
Meadow Lake, SK
- Full-time
Established in 1993, PineRidge Ford is a full-service Ford dealership in Meadow Lake, Saskatchewan. With newly renovated, modern facilities and strong roots in our community, we're proud of…
Added 7 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 7 mins ago
BS
Bilingual Customer Service Representative, Order Operations (French and English)
Bilingual Source
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Work with the sales and service teams to solve customer issues
Added 7 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
AB · Edmonton, AB
- Full-time
Welcoming guests and providing friendly, attentive customer service
Added 7 mins ago
BP
Head of Operations
Breakline Partners
Canada
- Full-time
Lead and oversee day-to-day business operations to ensure efficiency, productivity, and service excellence.
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Co-op Student
AutoTrader.ca
Toronto, ON
- Full-time
Work Type: Hybrid (3-4 days in office)
Added 7 mins ago
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Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 7 mins ago
LT
SAP BASIS Consultant (Application support)
Lorven Technologies Inc.
Toronto, ON
- Contract
Added 7 mins ago
GD
Deputy Program Manager, Airborne MAISR Program
General Dynamics Mission Systems–Canada
Ottawa, ON
- $105,000 to $135,000 CAD / year
- Full-time
…Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a long-term program in which General Dynamics Mission Systems-Canada and our…
Added 7 mins ago
GD
Deputy Program Manager, Airborne MAISR Program
General Dynamics Mission Systems–Canada
Ottawa, ON
- $105,000 to $135,000 CAD / year
- Full-time
…Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a long-term program in which General Dynamics Mission Systems-Canada and our…
Added 7 mins ago
TT
Senior Contract Administrator, Construction (13915)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 7 mins ago
AW
Salesperson
APOLLO WINDOWS AND DOORS INC
Calgary, AB
- Full-time
Strong customer service and interpersonal skills, with the ability to build trust and maintain long-term client relationships.
Added 7 mins ago
DH
Class 5 Route Driver with Air Brakes
Daniels Health
Nanaimo, BC
- $28 CAD / hour
- Full-time
Deliver and collect products/waste containers in accordance with scheduled route and serves customers by understanding, resolving and/or forwarding customer questions.
Added 7 mins ago
ZI
Director, Capital Markets
ZenaTech Inc.
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical…
Added 7 mins ago
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MONTRÉAL [HYBRID] - DevOps/SRE Intermediate
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
To foster agility, software craftsmanship, and DevOps practices, the DevOps Service Platform team provides developers with a comprehensive suite of tools and platforms. These include the…
Added 7 mins ago
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Project Advisor, Digital Printing -North York, ON
TPH
Toronto, ON
- Full-time
Candidates must possess proven multi-tasking abilities, be punctual and very personable, outgoing and customer service focused
Added 7 mins ago
PT
Bilingual Customer Solutions Specialist (French)
Parts Town Canada
Toronto, ON
- Full-time
The Bilingual Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will…
Added 7 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Vancouver, BC
- $52,500 CAD / year
- Full-time
Phase 1: Warehouse and Customer Service (12 Months)
Added 7 mins ago
MD
OSP IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift

Customer Service Analyst

AB, Canada

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. · Full-time

Apply on beneva.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position.
Job type: Full-time
Experience: 5 to 7 years of external customer service experience in the group insurance industry.
Posting language: English
Posted: Nov 12, 2026

Original job description

Official Internal Job Title:

Customer Service Analyst

Status:

Regular

Job Description:

Are you passionate about customer service and the group insurance industry? Are you looking to join one of the top insurance companies in Canada and learn alongside leading sales executives?

Beneva, Canada's largest mutual insurance company, is seeking an experienced and outstanding Customer Service Analyst to manage and provide the highest quality of service to our clients. In this role, you would be able to work from home and get the opportunity to travel across Ontario. This is a client facing role that includes; training clients on our group benefits, administration and software, deliver education sessions, participate in new business presentations and create customized solutions to client issues.   The successful candidate must be located in Calgary or Edmonton.

Vacancy: 1 permanent

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.

Key Responsibilities:

Deliver professional and trusted service to Consultants, Brokers and Clients.
Develop and implement personalized solutions that are adapted to the Consultant’s, Broker’s or Client’s needs. 
Meet Consultants, Brokers and/or Clients independently to review and explain administrative and claims procedures. 
Responsible for developing and providing extensive training on the Company’s group benefits administration software to Consultants, Brokers and clients.
Assist Consultants, Brokers and clients to help resolve claims, premiums and billings issues.
Work in collaboration with the client, the sales team and the various departments during the implementation of new accounts/clients.
Build solid relationships both internally and externally and foster customer satisfaction and loyalty.
Offer proactive and strategic assistance to Consultants, Brokers and Clients in analyzing, reporting and resolving problems related to operational activities.
Educate proactively our Consultants, Brokers and Clients on new products and provide education sessions to clients’ inquiries when needed.
Develop, coordinate and deliver to plan member education sessions, wellness fair and other plan member activities as required by Consultants, Brokers and clients.
Attend and participate to finalist presentations for new business.
To carry out any other task, as required.

Education and Experience:

Bachelor’s degree in business management or a relevant field.
GBA or CEBS is an asset.
5 to 7 years of external customer service experience in the group insurance industry.
Must have a valid drivers license and access to a car. 
Ability to travel Nationally as needed.
Passion for customer service and problem solving.
Ability to persuade a crowd with your excellent presentation and negotiating skills. 
Great understanding of issues related to specialized/group insurance plans in Ontario and Western Canada is an asset.

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

Follow us on Instagram !

@beneva.ca

Apply on beneva.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Analyst will manage client relationships by providing professional service, delivering training on group benefits software, and resolving claims or billing issues. They will also collaborate with sales teams to implement new accounts and conduct educational sessions for plan members.

Requirements

Candidates must hold a bachelor's degree in business management or a related field and possess 5 to 7 years of experience in the group insurance industry. A valid driver's license and the ability to travel nationally are required for this role.

Skills

Customer service
Group insurance
Presentation skills
Negotiation
Problem solving
Training delivery
Relationship building
Strategic planning
Claims administration
Software training
Client education
Business management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Analyst
Group Insurance
Insurance
Client Relations
Benefits Administration
Software Training
Claims
Premiums
Billings
Sales Support
Education Sessions
Business Management
GBA
CEBS
Strategic Assistance
Operational Activities
Plan Member Activities
Finalist Presentations
Hybrid Work
Travel

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Work requirements

Jobs in Canada