Jobs in Canada

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Added 13 mins ago
D
Desjardins Business centre careers
Desjardins
Saint-Hyacinthe, QC
- Full-time
Our recruiters will be in touch to identify the best opportunity for you that meets your career goals.
Added 13 mins ago
D&
Support Technician
Dave & Buster's Inc.
Toronto, ON
- Part-time
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Added 13 mins ago
CG
Security Guard - Spare - Barrie
Commissionaires Great Lakes
Barrie, ON
- Part-time
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Senior Consultant, Application Development
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 13 mins ago
GO
Manager, Human Resources
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
This employment opportunity is open to all applicants. Applicants must be currently eligible to work in Canada.
Added 13 mins ago
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Senior Technical Analyst, BORN Ontario – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Added 13 mins ago
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Customer Service Analyst
Beneva
AB
- Full-time
Must have a valid drivers license and access to a car
Added 13 mins ago
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Accounts Payable Specialist
Svante
Burnaby, BC
- Full-time
Working Mode: Hybrid (4 days per week in office)
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Project Controls Manager
Svante
Burnaby, BC
- Full-time
Working Mode: Hybrid (4 days per week in office)
Added 13 mins ago
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Senior Data Analyst
Fusemachines
Remote, Canada
- Contract
- Remote
If you are a senior data practitioner with deep experience across Tableau, BigQuery, Snowflake, and modern semantic modeling, we encourage you to apply for this exciting opportunity.
Added 13 mins ago
M
Business Process Analyst
Manulife
Waterloo, ON
- Full-time
Added 13 mins ago
Senior Data Scientist, Autonomous Vehicles
Lyft
Toronto, ON
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Added 13 mins ago
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Director of R&D - Ottawa
Jabil
Ottawa, ON · CAN - Ottawa
- Full-time
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member…
Added 13 mins ago
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R&I Technician
Semex
Saint-Hyacinthe, QC
- Full-time
At Semex, we believe your work and workplace should be much more than just a job. They are an essential part of your professional and personal journey. We believe you should have…
Added 13 mins ago
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Coordonnateur administratif principal / Senior Administrative Coordinator
RTX
Longueuil, QC
- Full-time
Added 28 mins ago
E1
Entry-Level English Teacher Abroad (Teach in China – Full Training & Visa Sponsorship)
English 1
Markham, ON
- Full-time
Are you searching for a rewarding, entry-level job that lets you travel the world, work abroad, and gain real-world experience all while making a difference? Whether you're a recent…
Added 28 mins ago
E1
Teach English Overseas (ESL Teacher) | Visa Sponsored
English 1
Bolton, ON
- Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 28 mins ago
E1
Entry-Level English Teacher
English 1
ON · Ontario, Canada
- Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
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Teach English Overseas (ESL Teacher) | Visa Sponsored
English 1
Oshawa, ON
- Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 28 mins ago
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Hiring Now! Entry-Level English Teacher (ESL) | No Experience Needed
English 1
Toronto, ON
- Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 28 mins ago
TV
Senior Operations Coordinator
The Vantage Talent Group
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
This is an excellent opportunity for an experienced financial services administrator who enjoys working in a collaborative, client-focused environment and wants exposure to a broad range of…
Added 28 mins ago
GT
IT Project Control Coordinator - Financials
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…on time and within scope. This position offers an excellent opportunity to develop your skills and experience, positioning you for future growth into a Project Manager…
Added 28 mins ago
ED
Director, Structured and Project Finance - Digital Industries-EN 581
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $178,118 to $237,490 CAD / year
- Full-time
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade
Added 28 mins ago
I
Seasonal Customer Experience Representative
Indigo
New Minas, NS
- $17 to $17.25 CAD / hour
- Part-time
This posting is for a current opportunity within Indigo.
Added 28 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $178,118 to $237,490 CAD / year
- Full-time
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade

Customer Service Analyst

AB, Canada

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. · Full-time

Apply on beneva.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position.
Job type: Full-time
Experience: 5 to 7 years of external customer service experience in the group insurance industry.
Posting language: English
Posted: Nov 12, 2026

Original job description

Official Internal Job Title:

Customer Service Analyst

Status:

Regular

Job Description:

Are you passionate about customer service and the group insurance industry? Are you looking to join one of the top insurance companies in Canada and learn alongside leading sales executives?

Beneva, Canada's largest mutual insurance company, is seeking an experienced and outstanding Customer Service Analyst to manage and provide the highest quality of service to our clients. In this role, you would be able to work from home and get the opportunity to travel across Ontario. This is a client facing role that includes; training clients on our group benefits, administration and software, deliver education sessions, participate in new business presentations and create customized solutions to client issues.   The successful candidate must be located in Calgary or Edmonton.

Vacancy: 1 permanent

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.

Key Responsibilities:

Deliver professional and trusted service to Consultants, Brokers and Clients.
Develop and implement personalized solutions that are adapted to the Consultant’s, Broker’s or Client’s needs. 
Meet Consultants, Brokers and/or Clients independently to review and explain administrative and claims procedures. 
Responsible for developing and providing extensive training on the Company’s group benefits administration software to Consultants, Brokers and clients.
Assist Consultants, Brokers and clients to help resolve claims, premiums and billings issues.
Work in collaboration with the client, the sales team and the various departments during the implementation of new accounts/clients.
Build solid relationships both internally and externally and foster customer satisfaction and loyalty.
Offer proactive and strategic assistance to Consultants, Brokers and Clients in analyzing, reporting and resolving problems related to operational activities.
Educate proactively our Consultants, Brokers and Clients on new products and provide education sessions to clients’ inquiries when needed.
Develop, coordinate and deliver to plan member education sessions, wellness fair and other plan member activities as required by Consultants, Brokers and clients.
Attend and participate to finalist presentations for new business.
To carry out any other task, as required.

Education and Experience:

Bachelor’s degree in business management or a relevant field.
GBA or CEBS is an asset.
5 to 7 years of external customer service experience in the group insurance industry.
Must have a valid drivers license and access to a car. 
Ability to travel Nationally as needed.
Passion for customer service and problem solving.
Ability to persuade a crowd with your excellent presentation and negotiating skills. 
Great understanding of issues related to specialized/group insurance plans in Ontario and Western Canada is an asset.

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

Follow us on Instagram !

@beneva.ca

Apply on beneva.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Analyst will manage client relationships by providing professional service, delivering training on group benefits software, and resolving claims or billing issues. They will also collaborate with sales teams to implement new accounts and conduct educational sessions for plan members.

Requirements

Candidates must hold a bachelor's degree in business management or a related field and possess 5 to 7 years of experience in the group insurance industry. A valid driver's license and the ability to travel nationally are required for this role.

Skills

Customer service
Group insurance
Presentation skills
Negotiation
Problem solving
Training delivery
Relationship building
Strategic planning
Claims administration
Software training
Client education
Business management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Analyst
Group Insurance
Insurance
Client Relations
Benefits Administration
Software Training
Claims
Premiums
Billings
Sales Support
Education Sessions
Business Management
GBA
CEBS
Strategic Assistance
Operational Activities
Plan Member Activities
Finalist Presentations
Hybrid Work
Travel

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Jobs in Canada