Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 8 mins ago
O
Senior Practice Consultant – Data & AI
OnX
Toronto, ON
- Full-time
The Senior Practice Consultant – Data & AI serves as a trusted multicloud architect and solution lead within OnX's Data & AI practice, guiding clients through the design and delivery of…
Added 8 mins ago
MR
Intermediate Project Manager (Construction)
Maple Reinders
Mississauga, ON
- $120,000 to $145,000 CAD / year
- Full-time
Maple Reinders is one of Canada's most respected and trusted construction firms, delivering innovative solutions for over 55 years. We are a full-service construction provider specializing…
Added 23 mins ago
C
Senior Consultant, Application Development
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 mins ago
B
Customer Service Analyst
Beneva
AB
- Full-time
Must have a valid drivers license and access to a car
Added 38 mins ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 38 mins ago
SM
RQ11874 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 39 mins ago
Quality Specialist, Pipeline, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Evaluate contractor, subcontractor, consultant, and supplier quality programs, plans, and procedures to verify compliance with project quality expectations.
Added 1 hour ago
Coordinator, Construction Services
Defence Construction Canada
AB
…the opportunity to deliver infrastructure and environmental solutions to support Canada’s troops and the defence of the Country. DCC is proud to be the first federal, and only government…
Added 1 hour ago
AC
Senior Health Economics Consultant (F/M/X)
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Being a senior consultant at Amaris Consulting means positioning yourself as a technical and functional expert in an industrial field, while representing our organization to clients through…
Added 1 hour ago
AC
Senior Health Economics Consultant (F/M/X)
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Being a senior consultant at Amaris Consulting means positioning yourself as a technical and functional expert in an industrial field, while representing our organization to clients through…
Added 1 hour ago
Fire Protection Engineer
Jensen Hughes
Mississauga, ON
Jensen Hughes Consulting Canada Ltd. has an immediate, full-time job opening for an Associate Fire Engineer/code consultant in Toronto, Ontario, Canada.
Added 2 hours ago
M
Senior Investment Consultant I
Mercer
Toronto, ON
- Other
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
MA
Senior Investment Consultant I
Marsh Agency
Toronto, ON
- Full-time
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
CA
Intermediate & Senior Architectural Technologist
collabor8 Architecture + Design
Calgary, AB
- Full-time
…considered an asset. You have a demonstrated experience in managing consultant communication resulting in a comprehensive and coordinated drawing package. Contract Administration and client…
Added 3 hours ago
SD
Genesis Program - Canada Services Associate Consultant
Siemens Digital Industries Software
Toronto, ON
- Full-time
Associate Consultant (Genesis Program) - Services
Added 3 hours ago
MA
Senior Retirement Consultant
Marsh Agency
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 5 hours ago
MA
Senior Health & Benefits Consultant - Calgary based position
Marsh Agency
Calgary, AB
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 7 hours ago
Solutions Consultant, Engagement Manager, gTech Ads
Google
Toronto, ON
Experience designing and deploying enterprise cloud solutions based on customer technical requirements.
Added 8 hours ago
EPIDEMIOLOGIST
City of Toronto
Toronto, ON
…environmental health indicators. Epidemiologists also act as a consultant on epidemiological, statistical, and evaluative methods as they apply to communicable disease and/or environmental…
Added 9 hours ago
Coordinator, Construction Services
Defence Construction Canada
Moose Jaw, SK
…the opportunity to deliver infrastructure and environmental solutions to support Canada’s troops and the defence of the Country. DCC is proud to be the first federal, and only government…
Added 9 hours ago
C
Financial Advisor CIRO-ID (Urban)
CIBC
Ottawa, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
…You thrive in a collaborative environment and are adaptable, solutions-focused and committed to achieving…
Added 10 hours ago
L
SFMC (Salesforce Marketing Cloud) Business Analyst
LTM
ON · Ontario, Canada
- $130,000 to $150,000 CAD / year
- Full-time
Job Title : Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 10 hours ago
C
Conseiller(ère) senior – Solutions manufacturières | Parcours vers l’architecture de solutions
CGI
Montreal, QC
- Full-time
CGI is seeking a Senior Consultant with experience in manufacturing and industrial environments to support clients in business process optimization, enterprise application modernization,…
Added 10 hours ago
C
Conseiller(ère) senior en intégration de données – Secteur manufacturier
CGI
Montreal, QC
- Full-time
CGI is seeking a Senior Data Integration Consultant with experience in manufacturing or industrial environments to support data integration, cloud data platforms, and digital transformation…

Customer Service Analyst

AB, Canada

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. · Full-time

Apply on beneva.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position.
Job type: Full-time
Experience: 5 to 7 years of external customer service experience in the group insurance industry.
Posting language: English
Posted: Nov 12, 2026

Original job description

Official Internal Job Title:

Customer Service Analyst

Status:

Regular

Job Description:

Are you passionate about customer service and the group insurance industry? Are you looking to join one of the top insurance companies in Canada and learn alongside leading sales executives?

Beneva, Canada's largest mutual insurance company, is seeking an experienced and outstanding Customer Service Analyst to manage and provide the highest quality of service to our clients. In this role, you would be able to work from home and get the opportunity to travel across Ontario. This is a client facing role that includes; training clients on our group benefits, administration and software, deliver education sessions, participate in new business presentations and create customized solutions to client issues.   The successful candidate must be located in Calgary or Edmonton.

Vacancy: 1 permanent

Salary range: $89,719 - $112,149/year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.

Key Responsibilities:

Deliver professional and trusted service to Consultants, Brokers and Clients.
Develop and implement personalized solutions that are adapted to the Consultant’s, Broker’s or Client’s needs. 
Meet Consultants, Brokers and/or Clients independently to review and explain administrative and claims procedures. 
Responsible for developing and providing extensive training on the Company’s group benefits administration software to Consultants, Brokers and clients.
Assist Consultants, Brokers and clients to help resolve claims, premiums and billings issues.
Work in collaboration with the client, the sales team and the various departments during the implementation of new accounts/clients.
Build solid relationships both internally and externally and foster customer satisfaction and loyalty.
Offer proactive and strategic assistance to Consultants, Brokers and Clients in analyzing, reporting and resolving problems related to operational activities.
Educate proactively our Consultants, Brokers and Clients on new products and provide education sessions to clients’ inquiries when needed.
Develop, coordinate and deliver to plan member education sessions, wellness fair and other plan member activities as required by Consultants, Brokers and clients.
Attend and participate to finalist presentations for new business.
To carry out any other task, as required.

Education and Experience:

Bachelor’s degree in business management or a relevant field.
GBA or CEBS is an asset.
5 to 7 years of external customer service experience in the group insurance industry.
Must have a valid drivers license and access to a car. 
Ability to travel Nationally as needed.
Passion for customer service and problem solving.
Ability to persuade a crowd with your excellent presentation and negotiating skills. 
Great understanding of issues related to specialized/group insurance plans in Ontario and Western Canada is an asset.

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

Follow us on Instagram !

@beneva.ca

Apply on beneva.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Analyst will manage client relationships by providing professional service, delivering training on group benefits software, and resolving claims or billing issues. They will also collaborate with sales teams to implement new accounts and conduct educational sessions for plan members.

Requirements

Candidates must hold a bachelor's degree in business management or a related field and possess 5 to 7 years of experience in the group insurance industry. A valid driver's license and the ability to travel nationally are required for this role.

Skills

Customer service
Group insurance
Presentation skills
Negotiation
Problem solving
Training delivery
Relationship building
Strategic planning
Claims administration
Software training
Client education
Business management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Analyst
Group Insurance
Insurance
Client Relations
Benefits Administration
Software Training
Claims
Premiums
Billings
Sales Support
Education Sessions
Business Management
GBA
CEBS
Strategic Assistance
Operational Activities
Plan Member Activities
Finalist Presentations
Hybrid Work
Travel

Report this job

Work requirements

Jobs in Canada