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Added 3 days ago
SI
Manager, Health & Safety
Saputo Inc.
Port Coquitlam, BC
- Full-time
We support and take care of our employees and their families by offering:
Added 3 days ago
SV
Food Service Aide (FSA) LTC - Unscheduled Part Time
Schlegel Villages
Windsor, ON
- Part-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund
Added 3 days ago
SV
Food Service Aide (FSA) RH, Part-Time with Unscheduled Hours, (Int/Ext)
Schlegel Villages
Whitby, ON
- Part-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund
Added 3 days ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Chatham-Kent, ON · Windsor, ON · Chatham, ON
- Full-time
Prepare and/or review technical reports and calculations to support the design process including storm and sanitary sewer design tables, functional servicing reports, and volume…
Added 3 days ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Brandon, MB · Winnipeg, MB
- Full-time
Support leadership in strengthening and expanding existing client relationships, with a focus on long-term partnerships and developing strong, value-driven proposals and statements of…
Added 3 days ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Brandon, MB · Winnipeg, MB
- Full-time
Prepare and/or review technical reports and calculations to support the design process including storm and sanitary sewer design tables, functional servicing reports, and volume…
Added 3 days ago
OI
Security Communications Agent (Full-time)
OEG Inc.
Edmonton, AB
- Full-time
…will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District…
Added 3 days ago
M
Manager - Software Development
MDA
Brampton, ON
- Full-time
…tools, and processes needed to meet current commitments and support future business…
Added 3 days ago
AH
Personal Support Worker - Burlington West (Morning/Evening Shift - Casual)
Acclaim Health
Burlington, ON
- Part-time
…years. Acclaim Health provides a wide variety of services to support the community, including Community Support Services, Alzheimer Services, Home and Personal Support Services and…
Added 3 days ago
R
Manager, AML Model Testing
RBC
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 3 days ago
Support Services Worker - Regular Part Time
Hopewell Support Services
Guelph, ON
Are you a compassionate Support Services Worker ready to make a meaningful impact in the lives of others in our Youth Connect Location?
Added 3 days ago
C
Bilingual Communications Coordinator (*1 Year Contract*)
CAPREIT
Toronto, ON
- Other
…bilingual communications professional to provide cross-functional support across the Strategic Resident Experience and Communications team. This role combines resident communications,…
Added 3 days ago
F
Robotics Welding Lead
Foremost
Lloydminster, SK
- Full-time
This hands-on technical leadership role will support the implementation, development, and continuous improvement of robotic welding operations. The successful candidate will bring strong…
Added 3 days ago
CS
Registered Practical Nurse (RPN) - Full Time
Cogir Senior Living
Orleans, ON · Promenade Retirement Residence
- Full-time
Current Basic Cardiac Life Support and First Aid certification required
Added 3 days ago
BM
Warehouse Associate I
Benjamin Moore & Co
Whitby, ON
- $22.7 to $30 CAD / hour
- Other
Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment…
Added 3 days ago
AF
Branch Manager - Office 1705
Attain Finance
North Vancouver, BC
- Full-time
…successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my…
Added 3 days ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
…role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and…
Added 3 days ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
…the logistics industry, with initiatives such as our GoGreen program aimed at reducing the environmental impact of shipping…
Added 3 days ago
B
Client Technical Support Specialist - Term
Benevity
Remote, Canada
- $46,800 to $64,350 CAD / year
- Full-time
- Remote
The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs…
Added 3 days ago
B
Client Technical Support Specialist - Term
Benevity
Remote, Canada
- Full-time
- Remote
The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs…
Added 3 days ago
FB
Service Supervisor I
Farm Boy Inc.
Cambridge, ON
- From $18.4 CAD / hour
- Part-time
Supervise the front-end team and provide floor support by delegating tasks, coordinating meal breaks, and ensuring daily readiness for business.
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 3 days ago
FB
Jr. Meat Cutter
Farm Boy Inc.
Cambridge, ON
- From $18.5 CAD / hour
- Part-time
Complete designated opening and closing procedures and provide support to fellow Team Members as needed.
Added 3 days ago
T&
Senior Risk Manager
Turner & Townsend
Ottawa, ON
- Full-time
…post-graduate experience, including at least 5 years dedicated to program and project risk management on large, complex capital projects. You thrive in highly regulated environments and…
Added 3 days ago
T&
Senior Scheduler/Planner
Turner & Townsend
Ottawa, ON
- Full-time
You are an experienced Senior Scheduler/Planner with infrastructure program experience a minimum of 8 years post-graduate experience looking for the next step or are currently undertaking a…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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Jobs in Canada

Manager, Health & Safety

Food Service Aide (FSA) LTC - Unscheduled Part Time

Food Service Aide (FSA) RH, Part-Time with Unscheduled Hours, (Int/Ext)

Civil Engineering Technologist

Senior Civil Engineer/Civil Project Manager

Civil Engineering Technologist

Security Communications Agent (Full-time)

Manager - Software Development

Personal Support Worker - Burlington West (Morning/Evening Shift - Casual)

Manager, AML Model Testing

Support Services Worker - Regular Part Time

Bilingual Communications Coordinator (1 Year Contract)

Robotics Welding Lead

Registered Practical Nurse (RPN) - Full Time

Warehouse Associate I

Branch Manager - Office 1705

Workplace Experience Coordinator

Bilingual Business Development Representative

Client Technical Support Specialist - Term

Client Technical Support Specialist - Term

Service Supervisor I

Customer Service Representative

Jr. Meat Cutter

Senior Risk Manager

Senior Scheduler/Planner

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