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Added 1 min ago
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Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 min ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 min ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 min ago
HI
Billing Specialist
HUB International
Edmonton, AB
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 2 mins ago
UI
Auto Body Parts Specialist
UAP Inc.
Moncton, NB
- $18.8 to $21.75 CAD / hour
- Full-time
Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our trusted parts specialists are there to answer their questions and help them…
Added 2 mins ago
E4
Business Development & Partnerships Lead
Empowered 4x
Brampton, ON
- Full-time
Work closely with the Client Relationship Specialist to ensure new clients are properly transitioned, onboarded, and supported
Added 2 mins ago
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SEM Specialist
Klick
Toronto, ON
- Full-time
The SEM Specialist plays a key role in executing and optimizing paid search programs for pharmaceutical and healthcare clients. This role is responsible for managing campaign performance,…
Added 16 mins ago
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Director, Project Management
Blackstone Energy
Toronto, ON
- Full-time
Provide technical oversight (through the support of the Lead Technical Specialist team) of the design, engineering, installation, start-up, functional testing and commissioning of central…
Added 16 mins ago
TA
Entry-Level Sales Specialist
The Acquisition Group
New Westminster, BC
- Full-time
Daily team support and leadership guidance (you’re never left guessing)
Added 17 mins ago
Client Service Specialist Commercial Banking (12 month contract)
Scotiabank
Brossard, QC
The Client Service Specialist (CSS) provides Relationship Managers with support needed to seamlessly service and support new and existing clients with their end-to-end banking service…
Added 17 mins ago
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Insurance Advisor Life, Health & Wealth
RBC
Kelowna, BC · Penticton, BC · Vancouver, BC · Vernon, BC · West Kelowna, BC
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals
Added 17 mins ago
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Insurance Advisor Life, Health & Wealth
RBC
Winnipeg, MB
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals
Added 17 mins ago
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Part Time Client Advisor
RBC
Duncan, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 17 mins ago
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Insurance Advisor Life, Health & Wealth
RBC
AB
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals
Added 31 mins ago
NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
…create a positive impact for our clients. In this role, you’ll support Financial Planners in all their administrative investment activities, while participating in business development…
Added 31 mins ago
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Bilingual Mortgage Verification Specialist
Bilingual Source
Toronto, ON
- $60,000 to $62,000 CAD / year
- Full-time
Our client, an established organization in the financial services sector, is seeking a Bilingual Mortgage Verification Specialist to support its lending operations. You'll review financial…
Added 31 mins ago
NB
Banking Advisor Mutual Fund Representative
National Bank of Canada
Longueuil, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 31 mins ago
AB
Accounting Technician
AC Belliveau Veinotte Inc. Chartered Professional Accountants
Bridgewater, NS
- Full-time
…businesses. The firm offers taxation, business valuation, and HST specialist services in addition to traditional accounting, auditing, and business advisory support. With five offices…
Added 31 mins ago
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Outside Sales Specialist
ProxyLink
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
ProxyLink is partnering with a client in the finance and leasing sector to recruit a dynamic, proactive, and relationship-oriented Outside Sales Specialist to support their continued…
Added 31 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Provide technical oversight (through the support of the Lead Technical Specialist team) of the design, engineering, installation, start-up, functional testing and commissioning of central…
Added 31 mins ago
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Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
An industry-leading renewable energy organization is seeking a Sales Engineer to support the growth of utility-scale wind energy projects across North America. This role serves as the…
Added 31 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
…Senior Advisor Associate – someone who can provide exceptional client service and support to our Advisory teams to ensure a high level of accuracy and timely transactional…
Added 47 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
The resources and support you need to develop your client portfolio and advance your career goals
Added 47 mins ago
RB
Client Advisor
Royal Bank of Canada
Carlyle, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 47 mins ago
RB
Part Time Client Advisor
Royal Bank of Canada
Cowichan 1, BC · DUNCAN, British Columbia
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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