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Added 3 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and…
Added 3 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Jr, primary role is to provide Level 1 technical product support on our extensive building automation system, including enterprise software, building control…
Added 3 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Calgary, AB
- $21.6 to $28.8 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 3 mins ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 3 mins ago
UI
Automotive Paint Specialist
UAP Inc.
AB · Edmonton, AB
- $21.6 to $25.05 CAD / hour
- Full-time
Build and maintain strong customer relationships by delivering outstanding service and support
Added 4 mins ago
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Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 4 mins ago
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MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 18 mins ago
CC
Wealth Specialist
Conexus Credit Union
Macklin, SK
- Full-time
We’re looking for a Wealth Specialist to join our Thrive Wealth Management team in Macklin or Kindersley, Saskatchewan who is passionate about providing new and existing clients with…
Added 18 mins ago
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Courier Team Lead
FedEx Canada
Comox, BC
- Full-time
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to…
Added 18 mins ago
RL
Software Programmer ( 6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
…technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical…
Added 18 mins ago
SC
Service Ontario - Customer Support Specialist/Bilingual French
Staples Canada
Toronto, ON · Scarborough, ON
- Full-time
…locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related…
Added 33 mins ago
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Sales Consultant - Jaguar Land Rover Brampton - 25223
Zanchin Automotive Group
Brampton, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 33 mins ago
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Associé·e aux Ventes (Temps Plein) - Saint-Bruno
Nestlé Nespresso SA
Saint-Bruno, QC
- Full-time
…qu’ambassadeur·ice de la marque Nespresso tout en offrant un service à la clientèle exceptionnel, en stimulant les ventes et en atteignant les objectifs de…
Added 33 mins ago
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Payroll Specialist
Enkel
Vancouver, BC
- Full-time
We are looking for a Payroll Specialist to join our team in Canada and serve as a pivotal bridge between our clients and our delivery team based in Global resources. This role demands an…
Added 33 mins ago
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Senior Supply Chain Specialist
Co-op
Saskatoon, SK
- Full-time
…convenience stores, and by delivering quality products and exemplary customer…
Added 33 mins ago
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Client Advisor
RBC
Carlyle, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 33 mins ago
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Insurance Advisor Life, Health & Wealth
RBC
Saskatoon, SK
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 33 mins ago
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Client Advisor
RBC
Kerrobert, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 33 mins ago
Conservation & Energy Management Program Specialist
FortisBC
Surrey, BC
You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce…
Added 33 mins ago
Member Advice Specialist - Walnut Grove Branch
Coast Capital Savings
Langley (District), BC · Langley, Brit
…needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our “How can we help you?” brand to life with every member they interact with. Imagine…
Added 33 mins ago
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Mobile Repair Specialist
U-Haul
Calgary, AB
- Full-time
As a U-Haul Repair Specialist, you will use U-Haul Company’s proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you need to succeed and…
Added 49 mins ago
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AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
Analyze operational cost drivers, unit costs, cost-to-serve and capacity. Link volumes, service levels, staffing and demand to expense plans; challenge assumptions and identify productivity…
Added 49 mins ago
EI
Brand Protection Advisor
Ecolab Inc.
Moncton, NB · Halifax, NS
- Full-time
…food safety & QA experts, trusted by our customers in the food service, long term care, and hospitality industry. We are seeking professionals to provide best-in-class, comprehensive…
Added 49 mins ago
AC
Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
Adastra Canada is looking for a senior technologist to be the firm's AWS champion inside the Presales team. This is a customer-facing role for someone who has spent years building on AWS,…
Added 49 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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