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Added 6 mins ago
Contracts Administrator
L3Harris Technologies
Montreal, QC
We are seeking an experienced Senior Contracts Specialist to join our Contracts team within the Canadian defence sector. The incumbent will administer dynamic, complex, multi-jurisdictional…
Added 6 mins ago
PH
Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
…working closely with the Coding Leadership Team and Coding team, Data Analysts, Information Management/Information Technology (IMIT) and external Vendors, the Coding Application Specialist…
Added 6 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient
Added 6 mins ago
R
Datacom Inside Sales Specialist
REXEL
Calgary, AB
- Full-time
…as communications, wire and cable, distribution, lighting, data, home integration and…
Added 6 mins ago
RB
Client Advisor
Royal Bank of Canada
Carlyle, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 6 mins ago
RB
Part Time Client Advisor
Royal Bank of Canada
Cowichan 1, BC · DUNCAN, British Columbia
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 21 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and…
Added 21 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Jr, primary role is to provide Level 1 technical product support on our extensive building automation system, including enterprise software, building control…
Added 21 mins ago
YS
Information and Communications Technology (ICT) Supervisor
Yemen ShortList
Aden
- Contract
Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security,…
Added 21 mins ago
M
Credit Risk Specialist
Mindlance
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Title: AIRB Regulatory Reporting & Assessment Specialist
Added 21 mins ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 21 mins ago
BH
Natural Resource Specialist 2 (FTR)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 21 mins ago
BH
Natural Resource Specialist 2 (FTT)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 21 mins ago
Sponsorship Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Dartmouth, NS · Mississauga, ON
The Sobeys family is looking for a passionate and experienced marketing professional to join our team as a Sponsorship Specialist. In this role, you will help bring our grocery brands to…
Added 21 mins ago
Designer Specialist II
Chemelex
Brampton, ON · Mississauga, ON · Toronto, ON
…efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise…
Added 21 mins ago
B
Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 21 mins ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 35 mins ago
S
Digital Media Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Digital Media/AV Specialist supports BC Children’s & BC Women’s through planning, creative development, production and output of a wide range of digital media products in collaboration…
Added 35 mins ago
GV
Lead Manufacturing Specialist 2 - Prod Process and Equip
GE Vernova
Markham, ON
- Full-time
Modernize production cells by deploying advanced manufacturing solutions, including automated assembly aids, cobot integration, and digital data collection systems.
Added 35 mins ago
H
Specialist - SHA-Provincial-Procurement Contracts
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Procurement System Support Specialist is responsible for contributing to the development and daily operations of the Administrative Information Management System (AIMS)…
Added 35 mins ago
RL
Software Programmer ( 6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
Working knowledge of NIDAQ (National Instruments Data Acquisition) cards is considered an asset
Added 35 mins ago
SC
Service Ontario - Customer Support Specialist/Bilingual French
Staples Canada
Toronto, ON · Scarborough, ON
- Full-time
…environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 35 mins ago
RU
ServiceNow Architect
RSM US LLP
Toronto, ON
- Full-time
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best…
Added 50 mins ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…
Added 50 mins ago
NF
Campus Recruiter / Early Talent Engagement Specialist
NES Fircroft
Quebec, QC
- Contract
Campus Recruiter / Early Talent Engagement Specialist (Bilingual French & English)

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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