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Added 14 mins ago
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Wide Format Specialist
DALMAC - Print, Signs, Cresting
Charlottetown, PE
- Full-time
DALMAC, a growing manufacturer of visual communication products is seeking a Wide Format Specialist to join its wide format print and installation team. If you are passionate about seeing…
Added 14 mins ago
WW
Global Logistics & Customs Specialist
WhiteWater West-
Richmond, BC
- Full-time
Position: Global Logistics and Customs Specialist
Added 14 mins ago
WC
Field Sales Support Specialist
White Cap
Edmonton, AB
- Full-time
Responsible for maximizing sales targets within an assigned territory. Work in a team-sales setting to support field sales in managing all sales activities, including prospecting, quoting,…
Added 14 mins ago
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Digital Resource Specialist
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Digital Resource Specialist to help strengthen how our Digital organization plans, develops, and deploys its talent.
Added 14 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…of health promotion initiatives, programs and projects that support and contribute to student wellbeing and success. The incumbent also leads event planning and delivery, presentations, and…
Added 14 mins ago
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Category Management Specialist
Startec
Calgary, AB
- Full-time
We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.
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Production Material Coordinator
Startec
Calgary, AB
- Full-time
Work closely with Supervisors, Foremen, and production teams to support schedule execution.
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Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 14 mins ago
AI
IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
Apex Industries is seeking an IT Support Specialist to provide day-to-day technical support and help maintain a reliable, efficient desktop computing environment.
Added 14 mins ago
IO
Specialist, Talent Management
Irving Oil
Saint John, NB
- Full-time
As a Talent Management Specialist, you will lead and support initiatives that strengthen organizational capability, employee growth, and talent readiness across Irving Oil. You will play a…
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Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
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Relationship Manager
Computershare
Toronto, ON
- Full-time
…communicate with clients and stakeholders across North America and support a bilingual business…
Added 29 mins ago
Customer Care Advisor (Client Experience Centre) Halifax NS - January 2027
Scotiabank
Halifax, NS
The empowered specialist and passionate advocate of our “customers’ right to become better off.”
Added 29 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 29 mins ago
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Online Buyer Experience Specialist
Mattamy Homes
Ottawa, ON
- Full-time
Aligned with Mattamy’s mission to deliver the Best Homeowner Experience, the Online Buyer Experience Specialist supports and promotes online initiatives while engaging prospective…
Added 29 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 29 mins ago
SR
Senior Payroll Specialist
Strategy Recruitment Group
Mississauga, ON
- Full-time
A well-established organization is seeking an experienced Senior Payroll Specialist to join its People & Culture team. This role will oversee full-cycle Canadian payroll, benefits…
Added 30 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a Security Specialist
Added 30 mins ago
GT
Info Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $106 CAD / hour
- Contract
We are seeking an experienced Information Security Specialist to provide security consulting, governance oversight, and technical expertise across complex technology and business…
Added 30 mins ago
CP
Construction Specialist
Contract Professionals Canada Inc.
Calgary, AB
- Contract
Join us as a Construction Specialist and help strengthen safe, high-quality project delivery across Canada and the United States. In this role, you will develop, maintain, and continuously…
Added 30 mins ago
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Information Security Specialist - Zero Trust Architectures
SPECTRAFORCE
Toronto, ON
- $85 CAD / hour
- Contract
Information Security Specialist - Zero Trust Architectures
Added 44 mins ago
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Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 44 mins ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
…own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the…
Added 44 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
Added 58 mins ago
Specialist, Creator
SALT XC
Toronto, ON
The Specialist, Creator Marketing is a proactive, collaborative, highly organized, and results-driven individual with agency experience who will execute world-class creator marketing…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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