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Added 2 mins ago
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LOGISTICS MANAGEMENT SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as a LOGISTICS MANAGEMENT SPECIALIST on the Aircrew Escape & Crashworthy Systems (AECS) Fleet Support Team (FST) in the FST LOGISTICS DIVISION of FLTREADCEN EAST.
Added 2 mins ago
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Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
An industry-leading renewable energy organization is seeking a Sales Engineer to support the growth of utility-scale wind energy projects across North America. This role serves as the…
Added 17 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
 Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as
Added 32 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and…
Added 32 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Jr, primary role is to provide Level 1 technical product support on our extensive building automation system, including enterprise software, building control…
Added 32 mins ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 32 mins ago
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MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 32 mins ago
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Application Support Specialist
Multimatic
Multimatic Corporate IT
- Full-time
Proven ability to take the lead on technical and functional design, support, documentation & training for multiple systems integrated through SAP.
Added 46 mins ago
RU
ServiceNow Architect
RSM US LLP
Toronto, ON
- Full-time
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Added 1 hour ago
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Professionnel Intégration Systèmes Cybersécurité / Cybersecurity Systems Integration Professional
Airbus Aircraft
Montreal, QC
- Full-time
…les équipes d'ingénierie systèmes avioniques et Flight Test Support d’Airbus basée à Mirabel, Québec…
Added 1 hour ago
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QA Specialist
Entrust
Ottawa, ON · Canada - Ottawa
- Full-time
Collaborate daily with developers, product owners, technical leads, project managers, support, and other QA team members to clarify requirements, acceptance criteria, risks, and release…
Added 1 hour ago
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Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
Work with the alliances team as the technical counterpart to AWS partner development managers, specialist solutions architects, and account teams across Canada.
Added 1 hour ago
CC
Maintenance Specialist
Chrysos Corporation
Rouyn-Noranda, QC
- Full-time
In the role as Maintenance Specialist, you will be providing hands-on technical support service to ensure the smooth running of Chrysos Photon Assay equipment.
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 1 hour ago
CI
Senior Data Analytical Specialist / Scientist - Contract
Compugen Inc
Toronto, ON
- Contract
Position Overview: We are seeking an experienced Senior Data Analytical Specialist/Scientist to design, develop, and implement advanced analytics, predictive models, and machine learning…
Added 1 hour ago
FI
Senior Data Science Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
SENIOR DATA ANALYTICAL SPECIALIST/SCIENTIST DESCRIPTION
Added 1 hour ago
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Quality Assurance Specialist
Entrust
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Collaborate daily with developers, product owners, technical leads, project managers, support, and other QA team members to clarify requirements, acceptance criteria, risks, and release…
Added 2 hours ago
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Community Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 2 hours ago
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Community Specialist | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 2 hours ago
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Visual Merchandising Specialist | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 2 hours ago
KC
Entry Level Technical Sales - Burnaby Office
KEYENCE CANADA INC.
Burnaby, BC
- Full-time
You'll become the trusted product specialist customers turn to for their toughest quality control, reliability, and R&D challenges. KEYENCE's products are highly technical - But don’t worry…
Added 2 hours ago
TI
Data Science Specialist
TekStaff IT Solutions
Toronto, ON
- Contract
The Senior Data Analytical Specialist/Scientist will develop advanced analytics, predictive models, and AI-driven insights to address priority business opportunities. The role will apply…
Added 2 hours ago
I
Accounting Specialist
Immediate
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
As a key member of a growing fintech startup, the Accounting Specialist will be responsible for the full accounts payable cycle and general ledger management. This role requires a hands-on…
Added 2 hours ago
C
Maintenance Specialist
Chrysos
Rouyn-Noranda, QC
- Full-time
In the role as Maintenance Specialist, you will be providing hands-on technical support service to ensure the smooth running of Chrysos Photon Assay equipment.
Added 2 hours ago
Custom Engineering Specialist
Ametek, Inc.
Calgary, AB
The Custom Engineering Specialist is responsible for providing engineered solutions to our customers that enhance and compliment Process Instruments’ standard offerings. The engineering…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist empowers clients by troubleshooting product functions, managing program configurations, and analyzing data to meet business goals. They collaborate with internal teams to provide scalable solutions and ensure high-quality service delivery for all clients.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in Access databases and HTML is highly valued, alongside a proactive, problem-solving mindset.

Skills

Client support
Account management
Technical support
Troubleshooting
Data analysis
Access databases
HTML
Communication
Problem solving
Relationship management
Project management
SaaS
Reporting
Feature adoption
Stakeholder management

Benefits

Flexible hybrid work environment
Employee resource groups
Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Technical Support
SaaS
B2B
Access Databases
HTML
Data Analysis
Account Management
Reporting
Configuration
Stakeholder Management
Non-profit
Workplace Giving
Community Investment
Problem Solving
Client-centric
Hybrid Work
DEIB

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