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Added 1 min ago
EI
Brand Protection Advisor
Ecolab Inc.
Moncton, NB · Halifax, NS
- Full-time
Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA…
Added 1 min ago
MS
Client Success Manager, Associate (Canadian Public)
Morgan Stanley
Calgary, AB
- Full-time
…responsibilities within their corporation. Operating with deep business acumen and robust platform knowledge, the CSM organization supports corporate clients with daily, monthly, and annual…
Added 15 mins ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Compliance Specialist is responsible for the oversight of Advisor business activities and the execution of various compliance programs, including business practice reviews,…
Added 15 mins ago
EV
Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Reporting to the Manager Talent Development, Performance & Succession, the Advisor, Talent Management will be responsible for providing insights and support for the development,…
Added 15 mins ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
Quebec, QC
- Full-time
The Senior Compliance Specialist is responsible for the oversight of Advisor business activities and the execution of various compliance programs, including business practice reviews,…
Added 16 mins ago
PW
Financial Advisor Assistant (LLQP Life Insurance licensed)
Personalized Wealth Strategies
AB · Edmonton, AB
- $25 to $35 CAD / hour
- Full-time
The base hourly wage compensates for approximately 4-5 hours per day of administrative support to the Senior Wealth Advisor while shared life insurance compensation earnings are uncapped…
Added 16 mins ago
D
Senior Advisor, Actuarial analysis and statistics
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior actuarial and statistical advisor, you help ensure profitability and balanced risk-return ratios for products and services. You also establish reserves, produce statistical…
Added 16 mins ago
D
Security Advisor
Desjardins
Levis, QC · Montreal, QC · Trois-Rivières, QC · Complexe Desjardins Montréal
- Full-time
As a security advisor, you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best practices to strengthen Desjardins's…
Added 16 mins ago
C
Financial Advisor - CIRO-MFD/AMF (Urban)
CIBC
Richmond, BC
- Full-time
As a member of the Personal and Business Banking Team, you’ll build and grow a dedicated client portfolio through relationship management, financial services support, and exceptional client…
Added 16 mins ago
C
Financial Advisor - CIRO-ID (Urban)
CIBC
Richmond, BC
- Full-time
As a member of the Personal and Business Banking Team, you’ll build and grow a dedicated client portfolio through relationship management, financial services support, and exceptional client…
Added 16 mins ago
W
Senior Project Manager, Municipal Engineering
WSP
Fort McMurray, AB
- Full-time
…manage client relationships, oversee project delivery, support business development initiatives, and provide technical and construction administration leadership. Projects may include…
Added 16 mins ago
Director, OOH Direct Activation
WPP Media
Toronto, ON
…clients and media partners, the Director will translate client business objectives into effective OOH/Print activation strategies and oversee delivery from tactical recommendations and…
Added 31 mins ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Deliver exceptional customer experiences that encourage repeat business and referrals.
Added 31 mins ago
IF
Senior Bilingual Marketing Advisor
Intact FC
St. John's, NL · Toronto, ON · Montreal, QC
- Full-time
We’re looking for a bilingual Senior Marketing Advisor to join our growing team!
Added 31 mins ago
Regulatory Records Coordinator
Ontario Energy Board
Toronto, ON
…regular case assignments. The RRC will liaise with the Hearings Advisor (HA), Senior Regulatory Administrator (Sr. RA) and other business units in matters of procedure and management of…
Added 31 mins ago
Senior Financial Advisor- Taunton & Westney
Scotiabank
Ajax, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 31 mins ago
Senior Financial Advisor - Applewood Village, Mississauga, ON
Scotiabank
Mississauga, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 31 mins ago
LC
Sr. Director, Brand Marketing
Loblaw Companies Limited
Brampton, ON
- Full-time
Partnership: Acts as a strategic partner and advisor to Divisional/Category counterparts; collaborates with Marketing leadership, across the Marketing organization, and with other key…
Added 31 mins ago
M
Administrative Assistant (Mandarin Speaking)
MNP
Vancouver, BC
- Full-time
…firm by supporting internal and external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our…
Added 31 mins ago
M
Accounting Technician, Indigenous Ease Services
MNP
Saskatoon, SK
- Full-time
…history, culture and contributions to our country. As a trusted advisor, you’ll use cutting-edge technology to deliver a full suite of services, including accounts payable, accounts…
Added 45 mins ago
AC
Manager, External Financial Advisory
ACCA Careers
Calgary, AB
- Full-time
…success of the firm by supporting external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our…
Added 45 mins ago
TP
Airport Planning and Development Advisor
Toronto Port Authority
Toronto, ON
- Full-time
The Airport Planning and Development Advisor leads the review of land use and development proposals that may affect Billy Bishop Toronto City Airport and Toronto Port Authority operations,…
Added 45 mins ago
RJ
Corporate Actions Associate
Raymond James Ltd.
Vancouver, BC
- Full-time
Added 45 mins ago
RJ
Mutual Funds Associate
Raymond James Ltd.
Vancouver, BC
- Contract
Submit advisor and client demographic information to mutual fund companies;
Added 45 mins ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
You will operate as a hands-on technical leader, advisor, and thought leader, influencing organizational direction through your technical expertise, and as an individual contributor, guide…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

$46,800 to $64,350 CAD / year · Full-time

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Job details

Pay: $46,800 to $64,350 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist will troubleshoot product functions, implement solutions, and coordinate campaigns to meet client business goals. They will collaborate with internal teams to ensure high-quality service and foster client success through effective program management.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in HTML and Access databases is highly valued, alongside a continuous growth mindset and a client-centric approach.

Skills

Client Support
Account Management
Technical Support
Troubleshooting
Data Analysis
HTML
Access Databases
Communication
Problem Solving
SaaS
Relationship Management
Project Management
Reporting
Configuration
Feature Adoption

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Account Management
Technical Support
SaaS
B2B
HTML
Access Databases
Data Analysis
Reporting
Configuration
Feature Adoption
Relationship Management
Project Management
Non-profits
Workplace Giving
Community Investment
Problem Solving
Client Success
Stakeholder Management
Hybrid Work

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