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Added 4 mins ago
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Health, Safety and Environment Specialist***Spécialiste, santé, sécurité, et environnement
IPEX Group
Edmonton, AB · CA - Edmonton - Distribution
- Full-time
Escalate significant HSE risks, incidents, and compliance concerns to the HSE Business Partner and support the implementation of appropriate solutions.
Added 4 mins ago
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Quality Inspector
Syntronic
Ottawa, ON
- Full-time
The Quality Specialist is responsible for ensuring that products, processes, and services meet IPC-A 610 quality standards and regulatory requirements. This role supports quality management…
Added 4 mins ago
CQ
Customer Care Specialist
Culligan Quench
Toronto, ON · Woodbridge, ON
- Full-time
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Specialist is responsible for delivering world-class customer service by efficiently handling customer requests,…
Added 4 mins ago
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Director of Marketing - Broad Republic
American Tall
Mississauga, ON
- Full-time
Identify the talent, capabilities and external partnerships required to support the evolving needs of the business.
Added 19 mins ago
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Senior Marketing Specialist, CX & Membership Marketing
Co-op
Saskatoon, SK
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Marketing Specialist, CX & Membership Marketing on a temporary basis (term up to 12 months).
Added 19 mins ago
TT
Optical System Design Engineer
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…semiconductor inspection cameras. As an Optical System Design Specialist, you’ll turn optical concepts into practical, production-ready solutions that combine illumination, imaging,…
Added 19 mins ago
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Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…technology into reliable, manufacturable products. As a Design Specialist in Systems Engineering, you’ll lead the technical integration of complex camera projects, bringing electronics,…
Added 19 mins ago
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Procurement Specialist
ATCO
Edmonton, AB
- Full-time
Help turn business needs into the goods and services that keep ATCO moving. As a Procurement Specialist, you’ll be a primary point of contact for procurement needs, guiding purchases from…
Added 19 mins ago
HN
Health & Safety Specialist
Harbinger Network Inc.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Our client is an established GTA General Contractor and Construction Manager with roughly 30 years in business. They deliver commercial, industrial, and institutional work through three…
Added 34 mins ago
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Employment Retention Specialist
Prospect Human Services Society
AB · Edmonton, AB
- Full-time
Research client file(s) to determine: service plan, work history, diagnosis, support network, medication requirements, current funding, client learning style and all other relevant…
Added 34 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
The Financial Solutions Specialist provides advanced, licensed investment advice and multi‑goal financial strategies aligned to members’ life events and evolving financial needs. Working in…
Added 34 mins ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Currently operating at Manager level, or a seasoned Senior Specialist ready to step into broader budget, vendor, and people leadership responsibilities. Demonstrates ability to maintain…
Added 34 mins ago
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Spécialiste principal(e), planification et inventaire bilingue/ Bilingual Senior Planning & Inventory Specialist
BonLook
Montreal, QC
- Full-time
Added 34 mins ago
Sr Specialist, Marketing Integration, Content & Brand (18 month contract)
Gore Mutual Insurance
Toronto, ON
The Senior Specialist, Marketing Integration, Content & Brand is a maternity leave cover that plays a critical role in supporting Gore Mutual’s transition to the Beneva brand over a defined…
Added 34 mins ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
Run the crew on the floor. Assign roles and rotations for every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights, typically 5-20 people depending on…
Added 34 mins ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
Run the crew on the floor. Assign roles and rotations for every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights, typically 5-20 people depending on…
Added 34 mins ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
Run the crew on the floor. Assign roles and rotations for every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights, typically 5-20 people depending on…
Added 34 mins ago
BR
Game Day Lead (Calgary)
Brodie Rec League
Calgary, AB
- $22 to $28 CAD / hour
- Full-time
Run the crew on the floor. Assign roles and rotations for every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights, typically 5-20 people depending on…
Added 34 mins ago
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Project Quotations Specialist
REXEL
Kitchener, ON
- Full-time
As the Project Quotations Specialist based in Kitchener, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 34 mins ago
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Project Quotations Specialist
REXEL
Mississauga, ON
- Full-time
As the Project Quotations Specialist based in Mississauga, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 34 mins ago
R
Inside Sales Specialist
Rotork
Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 34 mins ago
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Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
Merck
Kirkland, QC
- Full-time
Added 34 mins ago
GD
Manufacturing Engineering Specialist, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
We're on the lookout for a dynamic and skilled Manufacturing Engineering Specialist to join our team in Ottawa. As a Manufacturing Engineering Specialist, you'll be at the heart of our…
Added 34 mins ago
CI
Commis à l’expédition et à la réception /Shipper/Receiver
Calian in Space & Technology
Montreal, QC
- Full-time
…a manufacturing environment. The successful candidate will support the accurate movement of materials, maintain inventory records, and contribute to the efficient day-to-day operation of…
Added 34 mins ago
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Senior ServiceNow Developer
Procom
Toronto, ON
- Contract
This role supports the Blue Rewards - IPS line of business by enhancing and developing the ServiceNow platform, focusing on CMDB, Hardware Asset Management (HAM), Software Asset Management…

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

$46,800 to $64,350 CAD / year · Full-time

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Job details

Pay: $46,800 to $64,350 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist will troubleshoot product functions, implement solutions, and coordinate campaigns to meet client business goals. They will collaborate with internal teams to ensure high-quality service and foster client success through effective program management.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in HTML and Access databases is highly valued, alongside a continuous growth mindset and a client-centric approach.

Skills

Client Support
Account Management
Technical Support
Troubleshooting
Data Analysis
HTML
Access Databases
Communication
Problem Solving
SaaS
Relationship Management
Project Management
Reporting
Configuration
Feature Adoption

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Account Management
Technical Support
SaaS
B2B
HTML
Access Databases
Data Analysis
Reporting
Configuration
Feature Adoption
Relationship Management
Project Management
Non-profits
Workplace Giving
Community Investment
Problem Solving
Client Success
Stakeholder Management
Hybrid Work

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