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Added 6 mins ago
AA
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
Montreal, QC
- Full-time
Vous ferez partie de l’équipe de Gestion de Projets, Développement de Produits chargée de la planification et du contrôle des changements de configuration de l’appareil.
Added 6 mins ago
E
Payroll Specialist
Enkel
Vancouver, BC
- Full-time
…reporting, ensuring our clients receive best-in-class financial management…
Added 36 mins ago
QT
Spécialiste du soutien informatique / Technical Support
Quantum Technology Recruiting Inc. (QTR)
Laval, QC
- Contract
- Expérience avec Windows Server 2019/2022 ou une version plus récente : configuration, dépannage et application de correctifs de sécurité
Added 1 hour ago
QG
IT Support Analyst - Fulltime Position (On-Site)
QSP Geographics Inc.
Vaughan, ON
- $55,000 to $70,000 CAD / year
- Full-time
…GIS services, CAD drafting, survey, engineering, and asset management services. We presently have over 125 employees with offices in Toronto and…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Added 1 hour ago
M
Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
Mississauga, ON · Toronto
- Full-time
Assessing Genesys Cloud AI capabilities against business requirements and identifying platform limitations, configuration options, and integration gaps.
Added 1 hour ago
M
Copy of Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
Vaughan, ON · Toronto
- Full-time
Assessing Genesys Cloud AI capabilities against business requirements and identifying platform limitations, configuration options, and integration gaps.
Added 1 hour ago
M
Copy of Copy of Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
Brampton, ON · Toronto
- Full-time
Assessing Genesys Cloud AI capabilities against business requirements and identifying platform limitations, configuration options, and integration gaps.
Added 1 hour ago
C
Analyste de données senior – Données de base fournisseurs et partenaires commerciaux (SAP S/4HANA et
CGI
Montreal, QC
- Full-time
…across SAP ECC, SAP S/4HANA and Jaggaer Supplier Lifecycle Management (SLM). Jaggaer is the golden record for supplier data, integrated to SAP through IDocs and APIs. You will own the…
Added 1 hour ago
C
Consultant SAP MM
CGI
Drummondville, QC
- Full-time
You will help implement procurement and inventory management processes in SAP S/4HANA Cloud Public Edition. You will support the organization in aligning processes from purchasing demand…
Added 1 hour ago
Y
IT Help Desk Support I
YNCU
Kitchener, ON
- $53,000 to $62,000 USD / year
- Full-time
The IT Help Desk I provides responsive, professional, and customer-focused technical support to the organization’s end users. Serving as the first point of contact for technology-related…
Added 1 hour ago
C
Consultant SAP SD
CGI
Drummondville, QC
- Full-time
Facilitate fit to standard workshops and document customer order management processes.
Added 1 hour ago
M
Principal Architect, Maestro Kinaxis Solutions, Supply Chain Planning
McKesson
Mississauga, ON
- Full-time
Design scalable Kinaxis data models, configuration frameworks, control settings, and system architecture for cloud and hybrid environments.
Added 2 hours ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
Career Development: Professional Development, including CNO License reimbursement, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
Added 2 hours ago
B
Client Technical Support Specialist - Term
Benevity
Remote, Canada
- $46,800 to $64,350 CAD / year
- Full-time
- Remote
Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
Added 2 hours ago
B
Client Technical Support Specialist - Term
Benevity
Remote, Canada
- Full-time
- Remote
Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
Added 2 hours ago
C
Ingénieur d'application mécanique / Mechanical Application Engineer
Comact
Saint-Georges, QC · St-Georges, QC
- Full-time
Added 2 hours ago
MD
Salesforce Administrator - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
Added 2 hours ago
R
IT Technician
REVAU
Toronto, ON
- Full-time
Reporting to the Director, IT Service Delivery, the IT Technician is a hands-on, autonomous professional who contributes to the smooth operation of the Technical Support Service by…
Added 2 hours ago
GT
Technical Procurement Specialist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Manage the procurement implications to ensure configuration management while dealing with engineering material/product change requests.
Added 3 hours ago
SI
Java developer with Python and Linux expereince
Smart IT Frame LLC
Toronto, ON
- Contract
…of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow…
Added 3 hours ago
IG
Technical Advisor
Insight Global
Canada
- Contract
Experience evaluating customization versus product-native configuration, with the technical ability to solve complex problems using product extensibility capabilities.
Added 3 hours ago
DR
Senior Platform Software Engineer – Backend
DSI Recruiting
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
…platform. The role focuses on security, API standards, session management, resilient integrations and developer enablement across independently delivered domain…
Added 3 hours ago
OM
Senior Lead, People Policies & Programs
Ontario Medical Association
Toronto, ON
- Full-time
…ensuring alignment between policy intent, process design, system configuration, and emerging AI use…
Added 4 hours ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

$46,800 to $64,350 CAD / year · Full-time

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Job details

Pay: $46,800 to $64,350 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist will troubleshoot product functions, implement solutions, and coordinate campaigns to meet client business goals. They will collaborate with internal teams to ensure high-quality service and foster client success through effective program management.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in HTML and Access databases is highly valued, alongside a continuous growth mindset and a client-centric approach.

Skills

Client Support
Account Management
Technical Support
Troubleshooting
Data Analysis
HTML
Access Databases
Communication
Problem Solving
SaaS
Relationship Management
Project Management
Reporting
Configuration
Feature Adoption

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Account Management
Technical Support
SaaS
B2B
HTML
Access Databases
Data Analysis
Reporting
Configuration
Feature Adoption
Relationship Management
Project Management
Non-profits
Workplace Giving
Community Investment
Problem Solving
Client Success
Stakeholder Management
Hybrid Work

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